361 service center manager jobs at 158 companies in Danvers, MA
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Service Center Manager
Methuen, Massachusetts, United States
$55k-$62k/yrOnsiteFull Time
Microbac Laboratories: Family-owned commercial testing laboratory serving businesses, organizations, and agencies across environmental, food, life sciences, and specialty testing.
Customer-service experience required; Bachelor's in a science field preferred (or relevant experience). Perform customer-facing support, clerical tasks, sample tracking, facility management; must lift up to 25 lbs and handle exposure-prone environments.
Setco: Employee-owned manufacturing holding serving business customers with precision-engineered packaging, spindle, vacuum, and industrial access products.
5+ YOE2-year technical or business degree, 5+ years operations management experience, proficient in Microsoft Word/Excel/PowerPoint and ERP/CRM, lean/process improvement preferred, mechanical aptitude and strong communication skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, CRM
Valvoline Instant Oil Change: Valvoline Instant Oil Change is an automotive preventive-maintenance retailer serving drivers through-operated and franchised service centers.
2+ MgmtHigh school diploma, 2 years supervisory experience in quick lube/automotive, ability to lift up to 50 lbs, perform calculations, cash handling, communication and customer service skills.
Code Ninjas: Kids’ coding franchise teaching children ages 5–14 programming, robotics, AI, and STEM through game-based learning.
Manage center operations, lead coaches, follow up on leads and close deals, provide tours, engage with children and families, and maintain operational standards; familiarity with Microsoft Office and social media; flexible schedule.
Valvoline Instant Oil Change: Valvoline Instant Oil Change is an automotive preventive-maintenance retailer serving drivers through-operated and franchised service centers.
2+ YOE2+ Mgmt2 years supervisory experience in quick lube/automotive required; high school diploma or equivalent; ability to lift up to 50 lb, stand for long periods, climb stairs, perform basic math, cash handling, reliable transportation, strong interpersonal and communication skills.
Rodenhiser Home Services: Family-owned Massachusetts home-services providing plumbing, HVAC, electrical, remodeling, and architectural services to homeowners.
7+ YOE5+ Mgmt7+ years customer service experience,5+ years call center leadership,strong coaching and communication skills,proficient with Microsoft Office,Microsoft Teams,dispatch and customer management systems.
Microsoft Office, Microsoft Teams, dispatch systems, customer management software
Dana-Farber Cancer Institute: Non-profit cancer research and treatment center.
6+ YOEBachelor's degree and 6+ years administrative or customer service experience; healthcare call center preferred. Experience with Epic, KPI tracking, staffing management, and patient/customer service excellence.
Automated Health Systems: The enlightened choice in health service management.
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
Senior Product Manager - Vault CRM - Service Center
Boston, Massachusetts, United States
$120k-$200k/yrHybridFull Time
Veeva SystemsNYSE: VEEV: Provider of industry cloud solutions for the life sciences industry.
5+ YOE5+ years product management experience in service/contact center or CCaaS; experience building configurable enterprise SaaS in agile, writing user stories, managing backlogs, and collaborating with engineering; strong communication skills.
Veeva Vault Platform, AI agents, CCaaS, Email, WhatsApp, SMS, conversational AI, recommendation engines, large language models (LLMs)
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Valid driver\u000driver's license, ability to change oil and tires, operate powered equipment, strong customer service and supervisory skills, work in varied weather conditions.
Financial Center Manager - Northgate Financial Center
Revere, Massachusetts, United States
$77k-$109k/yrOnsiteFull Time
Bank of AmericaNYSE: BAC: Global financial services and banking institution.
1+ YOE1+ MgmtRequires a high school diploma/GED and at least one year of leadership experience. Strong client service, coaching, problem-solving, risk management, prioritization, and communication skills required.
Trek Bicycle: American manufacturer and retailer of bicycles and cycling equipment.
3+ YOERequires 3+ years of bicycle service center experience, strong communication and leadership skills, planning ability, customer hospitality, and willingness to attend Trek Service classes.
Service Business Development Center (BDC) Representative
Nashua, New Hampshire, United States
$21-$26/hrOnsiteFull Time
Lovering Auto Group: Cars you love from people you trust.
Customer service or call-center experience preferred; strong phone and communication skills; ability to use CRM, scheduling and dealership management software; organized and team-oriented; bilingual English/Spanish a plus.
Brockton or Exeter or Burlington or Seabrook or Methuen
$23/hrOnsiteFull Time
Prometric: Private U.S. assessment delivering technology-enabled testing, credentialing, and workforce-development services worldwide.
2+ YOE1+ MgmtHigh school diploma, 2+ years customer service, 1+ year supervisory experience, must be 18+, able to lift 40 lbs, flexible schedule and local travel within MA and NH, basic technology proficiency.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Fidelity Bank: Family-owned community bank serving individuals, families, and businesses with personal, mortgage, commercial, and cash-management services.
Encore Boston Harbor: Luxury resort casino serving hotel guests, diners, gamblers, and event visitors in Everett, Massachusetts.
3+ YOE1+ Mgmt3+ years call center experience with 1 year leadership, high school diploma required, bachelor’s preferred, Massachusetts Gaming Commission registration, Microsoft Office skills, ability to lift 30 lbs, strong communication and organizational skills.
FCS, Kronos, BirchStreet, AVPM, Medallia, GoConcierge, Opera, Microsoft Office
The Learning Experience: Private early childhood education franchisor and childcare-center operator serving children ages six weeks to six years.
2+ MgmtMassachusetts Director I/II certification required, bachelor\u0002s preferred, minimum 2 years leadership in a licensed early childhood center, strong communication and organizational skills.