393 service center manager jobs at 173 companies in Dedham, MA
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Service Center Manager
Methuen, Massachusetts, United States
$55k-$62k/yr OnsiteFull Time
Customer-service experience required; Bachelor's in a science field preferred (or relevant experience). Perform customer-facing support, clerical tasks, sample tracking, facility management; must lift up to 25 lbs and handle exposure-prone environments.
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Manager, Service Center - TForce Freight
Lincoln, Rhode Island, United States
OnsiteFull Time
Oversee day-to-day service center operations, analyze performance data, develop action plans, manage supervisors, communicate with sales and customers. U.S. work authorization and strong communication skills required; bachelor\u0002s preferred.
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Service Center Manager
Worcester, Massachusetts, United States
OnsiteFull Time
2+ MgmtHigh school diploma, 2 years supervisory experience in quick lube/automotive, ability to lift up to 50 lbs, perform calculations, cash handling, communication and customer service skills.
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Center Manager
Burlington, Massachusetts, United States
$16-$20/hr OnsitePart Time
Manage center operations, lead coaches, follow up on leads and close deals, provide tours, engage with children and families, and maintain operational standards; familiarity with Microsoft Office and social media; flexible schedule.
Microsoft Office
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Service Center Manager (MA, SOUTHBOROUGH)
Southborough, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ Mgmt2 years supervisory experience in quick lube/automotive required; high school diploma or equivalent; ability to lift up to 50 lb, stand for long periods, climb stairs, perform basic math, cash handling, reliable transportation, strong interpersonal and communication skills.
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Call Center Manager
Holliston, Massachusetts, United States
$75k-$105k/yr OnsiteFull Time
7+ YOE5+ Mgmt7+ years customer service experience,5+ years call center leadership,strong coaching and communication skills,proficient with Microsoft Office,Microsoft Teams,dispatch and customer management systems.
Microsoft Office, Microsoft Teams, dispatch systems, customer management software
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Sr. Manager, Contact Center
Brookline, Massachusetts, United States
$89k-$105k/yr HybridFull Time
6+ YOEBachelor's degree and 6+ years administrative or customer service experience; healthcare call center preferred. Experience with Epic, KPI tracking, staffing management, and patient/customer service excellence.
Epic, Partners Patient Gateway
3mo
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Call Center Manager
Marlborough, Massachusetts, United States
OnsiteFull Time
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
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Senior Product Manager - Vault CRM - Service Center
Boston, Massachusetts, United States
$120k-$200k/yr HybridFull Time
5+ YOE5+ years product management experience in service/contact center or CCaaS; experience building configurable enterprise SaaS in agile, writing user stories, managing backlogs, and collaborating with engineering; strong communication skills.
Veeva Vault Platform, AI agents, CCaaS, Email, WhatsApp, SMS, conversational AI, recommendation engines, large language models (LLMs)
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Automotive Center Manager
Gardner, Massachusetts, United States
$800-$2k/wk OnsiteFull Time
Must have automotive management experience; strong interpersonal skills; lead service and operations; ensure exceptional customer experience.
POS System, Inventory Management, Accounting Software
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Whole Blood Contact Center Manager
Providence, Rhode Island, United States
$86k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's in business/management/marketing/communications (or equivalent); 5+ years in sales/telemarketing; 3+ years supervisory experience; call center or blood banking experience preferred.
1mo
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Market Financial Center Manager - Quincy - Newton Market
Dedham, Massachusetts, United States
$72k-$90k/yr OnsiteFull Time
1+ YOE1+ MgmtManage market financial centers, coach and develop staff, drive operational excellence, demonstrate financial acumen, strong communication, and customer service skills.
Microsoft Office
3w
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Financial Center Manager - Northgate Financial Center
Revere, Massachusetts, United States
$77k-$109k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires a high school diploma/GED and at least one year of leadership experience. Strong client service, coaching, problem-solving, risk management, prioritization, and communication skills required.
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Service Business Development Center (BDC) Representative
Nashua, New Hampshire, United States
$21-$26/hr OnsiteFull Time
Customer service or call-center experience preferred; strong phone and communication skills; ability to use CRM, scheduling and dealership management software; organized and team-oriented; bilingual English/Spanish a plus.
CRM
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Traveling Test Center Manager
Brockton or Exeter or Burlington or Seabrook or Methuen
$23/hr OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma, 2+ years customer service, 1+ year supervisory experience, must be 18+, able to lift 40 lbs, flexible schedule and local travel within MA and NH, basic technology proficiency.
DVR, IVR, Digital camera
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Test Center Manager (Warwick, RI)
Warwick, Rhode Island, United States
$19/hr OnsiteFull Time
High school diploma required; customer service and supervision experience preferred. Requires computer proficiency, flexibility, communication skills, and ability to stand, sit, bend, and lift up to 20 pounds.
Microsoft Office Suite, Windows, Internet, email, telephone
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Assistant Banking Center Manager
Princeton, Massachusetts, United States
$26-$33/hr OnsiteFull Time
3+ YOE1+ MgmtSupervise branch staff, deliver customer service, execute retail banking transactions, advise on deposit and loan products; requires supervisory banking experience, NMLS registration, notary commission, medallion training.
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Center Director
Franklin, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
2+ MgmtMassachusetts Director I/II certification required, bachelor\u0002s preferred, minimum 2 years leadership in a licensed early childhood center, strong communication and organizational skills.
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Assistant Manager – Call Center 6PM-3AM
Everett, Massachusetts, United States
$61k-$66k/yr OnsiteFull Time
3+ YOE1+ Mgmt3+ years call center experience with 1 year leadership, high school diploma required, bachelor’s preferred, Massachusetts Gaming Commission registration, Microsoft Office skills, ability to lift 30 lbs, strong communication and organizational skills.
FCS, Kronos, BirchStreet, AVPM, Medallia, GoConcierge, Opera, Microsoft Office
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