400 service center manager jobs at 175 companies in Needham, MA
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Service Center Manager
Methuen, Massachusetts, United States
$55k-$62k/yrOnsiteFull Time
Microbac Laboratories: Provides laboratory testing services for food and environmental safety
Customer-service experience required; Bachelor's in a science field preferred (or relevant experience). Perform customer-facing support, clerical tasks, sample tracking, facility management; must lift up to 25 lbs and handle exposure-prone environments.
TForce FreightNYSE: TFII: Provides less-than-truckload freight shipping and logistics services.
Oversee day-to-day service center operations, analyze performance data, develop action plans, manage supervisors, communicate with sales and customers. U.S. work authorization and strong communication skills required; bachelor\u0002s preferred.
Holden Industries: Employee-owned holding for diversified industrial manufacturing subsidiaries.
5+ YOE2-year technical or business degree, 5+ years operations management experience, proficient in Microsoft Word/Excel/PowerPoint and ERP/CRM, lean/process improvement preferred, mechanical aptitude and strong communication skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, CRM
ValvolineNYSE: VVV: Provider of automotive preventive maintenance and oil change services.
2+ MgmtHigh school diploma, 2 years supervisory experience in quick lube/automotive, ability to lift up to 50 lbs, perform calculations, cash handling, communication and customer service skills.
Metrolube Companies: Operates automotive service centers as a Valvoline Instant Oil Change franchisee.
2+ YOE2+ Mgmt2 years supervisory experience in quick lube/automotive required; high school diploma or equivalent; ability to lift up to 50 lb, stand for long periods, climb stairs, perform basic math, cash handling, reliable transportation, strong interpersonal and communication skills.
Rodenhiser Home Services: Provides residential HVAC, plumbing, electrical, and home remodeling services.
7+ YOE5+ Mgmt7+ years customer service experience,5+ years call center leadership,strong coaching and communication skills,proficient with Microsoft Office,Microsoft Teams,dispatch and customer management systems.
Microsoft Office, Microsoft Teams, dispatch systems, customer management software
Dana-Farber Cancer Institute: Provides comprehensive cancer treatment and conducts oncological research.
6+ YOEBachelor's degree and 6+ years administrative or customer service experience; healthcare call center preferred. Experience with Epic, KPI tracking, staffing management, and patient/customer service excellence.
Automated Health Systems: Manages public health program enrollment and administrative services.
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
Senior Product Manager - Vault CRM - Service Center
Boston, Massachusetts, United States
$120k-$200k/yrHybridFull Time
Veeva SystemsNYSE: VEEV: Cloud-based software solutions for the global life sciences industry.
5+ YOE5+ years product management experience in service/contact center or CCaaS; experience building configurable enterprise SaaS in agile, writing user stories, managing backlogs, and collaborating with engineering; strong communication skills.
Veeva Vault Platform, AI agents, CCaaS, Email, WhatsApp, SMS, conversational AI, recommendation engines, large language models (LLMs)
TakedaTokyo Stock Exchange / New York Stock Exchange: 4502 / TAK: Researches, develops, and manufactures prescription pharmaceutical medicines.
3+ YOEHigh school diploma, 3+ years experience (regulated/medical preferred), CPR/AED certification, ability to work weekends/extended periods and travel occasionally, mobile for full shift, able to lift 50 lbs, audit and compliance experience.
Financial Center Manager - Northgate Financial Center
Revere, Massachusetts, United States
$77k-$109k/yrOnsiteFull Time
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
1+ YOE1+ MgmtRequires a high school diploma/GED and at least one year of leadership experience. Strong client service, coaching, problem-solving, risk management, prioritization, and communication skills required.
Service Business Development Center (BDC) Representative
Nashua, New Hampshire, United States
$21-$26/hrOnsiteFull Time
Lovering Auto Group: Sells and services new Volvo and pre-owned vehicles.
Customer service or call-center experience preferred; strong phone and communication skills; ability to use CRM, scheduling and dealership management software; organized and team-oriented; bilingual English/Spanish a plus.
Brockton or Exeter or Burlington or Seabrook or Methuen
$23/hrOnsiteFull Time
Prometric: Provides secure technology-enabled testing and assessment solutions globally.
2+ YOE1+ MgmtHigh school diploma, 2+ years customer service, 1+ year supervisory experience, must be 18+, able to lift 40 lbs, flexible schedule and local travel within MA and NH, basic technology proficiency.
Vinfen: Provides community-based human services for individuals with disabilities.
7+ YOE5+ MgmtLeads nursing team in community-based behavioral health services; supervises staff, manages clinic operations, administers medications, conducts assessments (COWS/CIWA), and participates in care coordination and quality improvement.
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOE2+ Mgmt2-3 years supervisory contact center experience required; bachelor's degree preferred; knowledge of CRM, workforce management and contact center operations; strong communication, analytical, and leadership skills.