400 service center manager jobs at 175 companies in Needham, MA

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Service Center Manager
Methuen, Massachusetts, United States
$55k-$62k/yr OnsiteFull Time
Microbac Laboratories
Microbac Laboratories: Provides laboratory testing services for food and environmental safety
Customer-service experience required; Bachelor's in a science field preferred (or relevant experience). Perform customer-facing support, clerical tasks, sample tracking, facility management; must lift up to 25 lbs and handle exposure-prone environments.
1mo
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Manager, Service Center - TForce Freight
Lincoln, Rhode Island, United States
OnsiteFull Time
TForce Freight
TForce FreightNYSE: TFII: Provides less-than-truckload freight shipping and logistics services.
Oversee day-to-day service center operations, analyze performance data, develop action plans, manage supervisors, communicate with sales and customers. U.S. work authorization and strong communication skills required; bachelor\u0002s preferred.
1mo
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Service Center Manager
Manchester, New Hampshire, United States
OnsiteFull Time
Holden Industries
Holden Industries: Employee-owned holding for diversified industrial manufacturing subsidiaries.
5+ YOE2-year technical or business degree, 5+ years operations management experience, proficient in Microsoft Word/Excel/PowerPoint and ERP/CRM, lean/process improvement preferred, mechanical aptitude and strong communication skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, CRM
1mo
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Service Center Manager
Worcester, Massachusetts, United States
OnsiteFull Time
Valvoline
ValvolineNYSE: VVV: Provider of automotive preventive maintenance and oil change services.
2+ MgmtHigh school diploma, 2 years supervisory experience in quick lube/automotive, ability to lift up to 50 lbs, perform calculations, cash handling, communication and customer service skills.
1mo
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Service Center Manager (MA, SOUTHBOROUGH)
Southborough, Massachusetts, United States
OnsiteFull Time
Metrolube Companies
Metrolube Companies: Operates automotive service centers as a Valvoline Instant Oil Change franchisee.
2+ YOE2+ Mgmt2 years supervisory experience in quick lube/automotive required; high school diploma or equivalent; ability to lift up to 50 lb, stand for long periods, climb stairs, perform basic math, cash handling, reliable transportation, strong interpersonal and communication skills.
3w
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Call Center Manager
Holliston, Massachusetts, United States
$75k-$105k/yr OnsiteFull Time
Rodenhiser Home Services
Rodenhiser Home Services: Provides residential HVAC, plumbing, electrical, and home remodeling services.
7+ YOE5+ Mgmt7+ years customer service experience,5+ years call center leadership,strong coaching and communication skills,proficient with Microsoft Office,Microsoft Teams,dispatch and customer management systems.
Microsoft Office, Microsoft Teams, dispatch systems, customer management software
1mo
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Sr. Manager, Contact Center
Brookline, Massachusetts, United States
$89k-$105k/yr HybridFull Time
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute: Provides comprehensive cancer treatment and conducts oncological research.
6+ YOEBachelor's degree and 6+ years administrative or customer service experience; healthcare call center preferred. Experience with Epic, KPI tracking, staffing management, and patient/customer service excellence.
Epic, Partners Patient Gateway
2mo
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Call Center Manager
Marlborough, Massachusetts, United States
OnsiteFull Time
Automated Health Systems
Automated Health Systems: Manages public health program enrollment and administrative services.
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
1mo
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Senior Product Manager - Vault CRM - Service Center
Boston, Massachusetts, United States
$120k-$200k/yr HybridFull Time
Veeva Systems
Veeva SystemsNYSE: VEEV: Cloud-based software solutions for the global life sciences industry.
5+ YOE5+ years product management experience in service/contact center or CCaaS; experience building configurable enterprise SaaS in agile, writing user stories, managing backlogs, and collaborating with engineering; strong communication skills.
Veeva Vault Platform, AI agents, CCaaS, Email, WhatsApp, SMS, conversational AI, recommendation engines, large language models (LLMs)
2mo
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Automotive Center Manager
Gardner, Massachusetts, United States
$800-$2k/wk OnsiteFull Time
SpeeDee Oil Change & Auto Service
SpeeDee Oil Change & Auto Service: Automotive service provider focused on customer satisfaction and affordable rates.
Must have automotive management experience; strong interpersonal skills; lead service and operations; ensure exceptional customer experience.
POS System, Inventory Management, Accounting Software
3w
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Center Manager
Attleboro, Massachusetts, United States
$96k-$132k/yr OnsiteFull Time
Takeda
TakedaTokyo Stock Exchange / New York Stock Exchange: 4502 / TAK: Researches, develops, and manufactures prescription pharmaceutical medicines.
3+ YOEHigh school diploma, 3+ years experience (regulated/medical preferred), CPR/AED certification, ability to work weekends/extended periods and travel occasionally, mobile for full shift, able to lift 50 lbs, audit and compliance experience.
3w
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Market Financial Center Manager - Quincy - Newton Market
Dedham, Massachusetts, United States
$72k-$90k/yr OnsiteFull Time
Bank of America
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
1+ YOE1+ MgmtManage market financial centers, coach and develop staff, drive operational excellence, demonstrate financial acumen, strong communication, and customer service skills.
Microsoft Office
1w
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Financial Center Manager - Northgate Financial Center
Revere, Massachusetts, United States
$77k-$109k/yr OnsiteFull Time
Bank of America
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
1+ YOE1+ MgmtRequires a high school diploma/GED and at least one year of leadership experience. Strong client service, coaching, problem-solving, risk management, prioritization, and communication skills required.
4w
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FT Center Store Manager Trainee (H) (537867)
Bedford, New Hampshire, United States
OnsiteFull Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Retail management trainee role supporting center store operations, merchandising, and store leadership.
1mo
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Service Business Development Center (BDC) Representative
Nashua, New Hampshire, United States
$21-$26/hr OnsiteFull Time
Lovering Auto Group
Lovering Auto Group: Sells and services new Volvo and pre-owned vehicles.
Customer service or call-center experience preferred; strong phone and communication skills; ability to use CRM, scheduling and dealership management software; organized and team-oriented; bilingual English/Spanish a plus.
CRM
3w
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Traveling Test Center Manager
Brockton or Exeter or Burlington or Seabrook or Methuen
$23/hr OnsiteFull Time
Prometric
Prometric: Provides secure technology-enabled testing and assessment solutions globally.
2+ YOE1+ MgmtHigh school diploma, 2+ years customer service, 1+ year supervisory experience, must be 18+, able to lift 40 lbs, flexible schedule and local travel within MA and NH, basic technology proficiency.
DVR, IVR, Digital camera
3w
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Restoration Center Nurse Manager
Lowell, Massachusetts, United States
$110k-$135k/yr OnsiteFull Time
Vinfen
Vinfen: Provides community-based human services for individuals with disabilities.
7+ YOE5+ MgmtLeads nursing team in community-based behavioral health services; supervises staff, manages clinic operations, administers medications, conducts assessments (COWS/CIWA), and participates in care coordination and quality improvement.
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
Sun Life
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Microsoft Office
1mo
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Team Manager - Customer Service
Quincy, Massachusetts, United States
$68k-$73k/yr OnsiteFull Time
Arbella Insurance Group
Arbella Insurance Group: Provides property and casualty insurance to individuals and businesses.
Bachelor's degree required; strong leadership, communication, customer service, coaching, problem solving, decision-making, analytical and relationship-management skills; contact center experience preferred; Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Contact Center Supervisor
Westwood, Massachusetts, United States
$58k-$85k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOE2+ Mgmt2-3 years supervisory contact center experience required; bachelor's degree preferred; knowledge of CRM, workforce management and contact center operations; strong communication, analytical, and leadership skills.
CRM

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