375 service center manager jobs at 166 companies in Reading, MA
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Service Center Manager
Methuen, Massachusetts, United States
$55k-$62k/yrOnsiteFull Time
Microbac Laboratories: Provides laboratory testing services for food and environmental safety
Customer-service experience required; Bachelor's in a science field preferred (or relevant experience). Perform customer-facing support, clerical tasks, sample tracking, facility management; must lift up to 25 lbs and handle exposure-prone environments.
TForce FreightNYSE: TFII: Provides less-than-truckload freight shipping and logistics services.
Oversee day-to-day service center operations, analyze performance data, develop action plans, manage supervisors, communicate with sales and customers. U.S. work authorization and strong communication skills required; bachelor\u0002s preferred.
Holden Industries: Employee-owned holding for diversified industrial manufacturing subsidiaries.
5+ YOE2-year technical or business degree, 5+ years operations management experience, proficient in Microsoft Word/Excel/PowerPoint and ERP/CRM, lean/process improvement preferred, mechanical aptitude and strong communication skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, CRM
ValvolineNYSE: VVV: Provider of automotive preventive maintenance and oil change services.
2+ MgmtHigh school diploma, 2 years supervisory experience in quick lube/automotive, ability to lift up to 50 lbs, perform calculations, cash handling, communication and customer service skills.
Metrolube Companies: Operates automotive service centers as a Valvoline Instant Oil Change franchisee.
2+ YOE2+ Mgmt2 years supervisory experience in quick lube/automotive required; high school diploma or equivalent; ability to lift up to 50 lb, stand for long periods, climb stairs, perform basic math, cash handling, reliable transportation, strong interpersonal and communication skills.
Rodenhiser Home Services: Provides residential HVAC, plumbing, electrical, and home remodeling services.
7+ YOE5+ Mgmt7+ years customer service experience,5+ years call center leadership,strong coaching and communication skills,proficient with Microsoft Office,Microsoft Teams,dispatch and customer management systems.
Microsoft Office, Microsoft Teams, dispatch systems, customer management software
Dana-Farber Cancer Institute: Provides comprehensive cancer treatment and conducts oncological research.
6+ YOEBachelor's degree and 6+ years administrative or customer service experience; healthcare call center preferred. Experience with Epic, KPI tracking, staffing management, and patient/customer service excellence.
Automated Health Systems: Manages public health program enrollment and administrative services.
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
Senior Product Manager - Vault CRM - Service Center
Boston, Massachusetts, United States
$120k-$200k/yrHybridFull Time
Veeva SystemsNYSE: VEEV: Cloud-based software solutions for the global life sciences industry.
5+ YOE5+ years product management experience in service/contact center or CCaaS; experience building configurable enterprise SaaS in agile, writing user stories, managing backlogs, and collaborating with engineering; strong communication skills.
Veeva Vault Platform, AI agents, CCaaS, Email, WhatsApp, SMS, conversational AI, recommendation engines, large language models (LLMs)
TakedaTokyo Stock Exchange / New York Stock Exchange: 4502 / TAK: Researches, develops, and manufactures prescription pharmaceutical medicines.
3+ YOEHigh school diploma, 3+ years experience (regulated/medical preferred), CPR/AED certification, ability to work weekends/extended periods and travel occasionally, mobile for full shift, able to lift 50 lbs, audit and compliance experience.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Valid driver\u000driver's license, ability to change oil and tires, operate powered equipment, strong customer service and supervisory skills, work in varied weather conditions.
Financial Center Manager - Northgate Financial Center
Revere, Massachusetts, United States
$77k-$109k/yrOnsiteFull Time
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
1+ YOE1+ MgmtRequires a high school diploma/GED and at least one year of leadership experience. Strong client service, coaching, problem-solving, risk management, prioritization, and communication skills required.
Trek Bicycle: Designs, manufactures, and retails bicycles and related cycling gear.
3+ YOERequires 3+ years of bicycle service center experience, strong communication and leadership skills, planning ability, customer hospitality, and willingness to attend Trek Service classes.
Service Business Development Center (BDC) Representative
Nashua, New Hampshire, United States
$21-$26/hrOnsiteFull Time
Lovering Auto Group: Sells and services new Volvo and pre-owned vehicles.
Customer service or call-center experience preferred; strong phone and communication skills; ability to use CRM, scheduling and dealership management software; organized and team-oriented; bilingual English/Spanish a plus.
Brockton or Exeter or Burlington or Seabrook or Methuen
$23/hrOnsiteFull Time
Prometric: Provides secure technology-enabled testing and assessment solutions globally.
2+ YOE1+ MgmtHigh school diploma, 2+ years customer service, 1+ year supervisory experience, must be 18+, able to lift 40 lbs, flexible schedule and local travel within MA and NH, basic technology proficiency.
Vinfen: Provides community-based human services for individuals with disabilities.
7+ YOE5+ MgmtLeads nursing team in community-based behavioral health services; supervises staff, manages clinic operations, administers medications, conducts assessments (COWS/CIWA), and participates in care coordination and quality improvement.
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.