14,392 service design jobs at 5,795 companies in United States
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Service Design - Senior Associate
Plano or Columbus
$105k-$150k/yrOnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
3+ YOE3+ years service design experience with journey mapping, service blueprinting, storyboarding, workshop facilitation, cross-functional collaboration; experience with iterative design and prototyping; LLM/agentic tech preferred.
Systems Engineering Solutions: IT consulting and engineering services for federal government agencies.
12+ YOEBachelor's degree, 12+ years experience (8+ years in IT with emphasis on service design/ITSM), active Secret clearance, U.S. citizenship, IAT-2 and cloud certification(s), strong customer-facing and communication skills.
5+ YOEBachelor's in design or 5+ years relevant experience (or 9 years combined), expertise in design thinking, service blueprints, journey maps, prototyping, stakeholder engagement, project/people management; familiarity with Miro and Webex.
Jasper Group: Manufacturer of commercial and hospitality furniture solutions.
Customer-service experience, attention to detail, CET and SPEC software experience, clear verbal and written communication, problem-solving, basic math, and ability to manage multiple tasks.
Denver or San Francisco or New York City or Seattle
$204k-$280k/yrHybridFull Time
Gusto: Cloud-based payroll and HR software for small businesses.
12+ YOE5+ Mgmt12+ years design experience with 5+ years managing designers; experience shipping AI-mediated, service-design work; service design, strategy, and cross-functional leadership; hands-on product and conversation design.
Director, Provider Service Design & Provider Experience
Durham or Burlington
HybridFull Time
LabcorpNYSE: LH: Provides clinical laboratory testing and drug development services globally.
8+ YOEBachelor's in design/HCI/healthcare admin,8+ years service/UX/CX design experience,4+ years facilitating workshops,experience in healthcare/B2B preferred,portfolio and familiarity with provider workflows required.
David Weekley Homes: Constructs and sells new single-family residential homes.
Degree in interior design preferred, homebuilder design experience desired, ability to read blueprints, proficiency with Microsoft Office, strong communication and customer-service skills.
Global Enterprise Services: Provides IT and cybersecurity services for federal government programs.
8+ YOEBachelor's degree,8+ years relevant experience,experience in IT service design/ITSM,active Secret clearance,US citizenship,IAT Level II and cloud/security certifications preferred.
PelotonNASDAQ: PTON: Sells connected fitness equipment and streaming exercise classes.
10+ YOE10+ years in service or CX design, contact center experience, journey mapping, process improvement, analytics, Salesforce Service Cloud familiarity, and formal service design/CX training.
Salesforce Service Cloud, Amazon Connect, Tableau, Looker, Power BI
ALKEME Insurance: Insurance brokerage and risk management services provider.
Customer-facing design role requiring strong verbal/written communication, customer service experience, Microsoft Excel proficiency, ability to manage multiple projects, and familiarity with residential products and construction concepts.
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
Experience in horticultural and floral design, customer service experience, art/design background, basic hand tool and glue gun skills, valid driver license, portfolio required.
Memorial Hermann: Provides integrated healthcare services and hospital management in Texas.
3+ YOEBachelor's degree required; 3+ years experience in journey mapping/service or customer experience; proficiency with design/journey mapping and visualization software; strong research, analysis, and communication skills.
Interiorworx: Provides interior finish solutions and products for building projects.
Support designers with homeowner appointments, prepare design materials, maintain samples and displays, enter customer selections, provide administrative and customer service support.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
12+ YOE7+ Mgmt12+ years design experience,7+ years leading multidisciplinary design teams,experience from strategy through execution,and familiarity with generative AI.
Electronic ArtsNASDAQ: EA: Develops and publishes video games and interactive entertainment software.
Experience directing multiplayer AAA FPS and live service operations; mastery of combat, gunplay, progression and mode design; proven leadership of design teams; ability to translate player data and feedback into design pivots.
LifeStance HealthNASDAQ: LFST: Provides outpatient mental health services both in-person and virtually.
10+ YOE5+ Mgmt10+ years in product/experience/service design with 5+ years leadership; deep expertise in user-centered design, research, design systems; experience in regulated domains; portfolio and ability to influence executives; US work authorization required.
RHNYSE: RH: Luxury home furnishings retailer operating design galleries and restaurants.
Provide luxury service to walk-in clientele, qualify and educate clients on design services, meet fiscal goals; experience in design or luxury retail and proficiency with Mac, iOS, Microsoft Office, and Google Apps preferred.
Mac Operating System, IOS devices, Microsoft Office, Google Applications
Asurion: Provides insurance and repair services for consumer electronics.
Hands-on product design leader with substantial UX/service design experience, able to lead cross-functional initiatives, use research and data, apply AI-assisted design approaches, and mentor design teams.
Hive Collective: Operates curated luxury design, retail, and hospitality brands.
Paid seasonal internship for graduating seniors or graduate students in interior design or related fields; AutoCAD proficiency preferred; strong organization, communication, customer service, and interest in luxury design; comfortable on sales floor.
KeenLogic: Provides IT and mission support services to federal agencies.
3+ YOEBachelor's degree or equivalent experience, 3+ years creating graphic and motion design, proficiency with Adobe Creative Cloud and Microsoft Office, strong communication and customer-service skills.
Adobe Creative Cloud, Adobe InDesign, Adobe Illustrator, Adobe Premiere, Adobe Photoshop, Adobe After Effects, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Microsoft Office 365