19,631 service desk jobs at 4,931 companies in United States
2mo
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Service Desk
Oak Ridge, Tennessee, United States
$13/hr OnsitePart Time
Part-time service desk role handling membership sales, front desk duties, and customer service.
Point-of-Sale, computer literacy
2w
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Service Desk Lead
Blue Bell, Pennsylvania, United States
$55k-$70k/yr OnsiteFull Time
8+ YOE8+ years experience in service desk/IT support, bachelor of computer science, familiarity with ServiceDesk E2, ITIL, Windows/Mac, networking, SLA/KPI understanding.
ServiceDesk E2, ITIL, Microsoft Windows, MAC
1mo
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Service Desk Lead
Vienna, Virginia, United States
$80k-$100k/yr OnsiteFull Time
4+ YOERequires Top-Secret clearance, 4+ years related experience in 24/7 operations, bachelor's degree, experience managing service desk metrics, ticketing and staff performance, and delivering customer service and training.
2mo
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Service Desk Manager
Washington, District of Columbia, United States
$179k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years IT service desk leadership; 5+ years enterprise IT service desk management; strong leadership and stakeholder management; Windows/Active Directory; ITIL; bachelor’s preferred.
Microsoft Windows, Active Directory, VoIP, ITIL
3mo
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Service Desk Coordinator
San Antonio, Texas, United States
$15-$17/hr OnsiteFull Time
Provide customer service at a help desk, assist guests, handle inquiries, perform administrative tasks, and multitask in a high-volume environment.
Basic computer skills, Guest service experience, Communication skills
3w
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Service Desk Analyst
United States
OnsiteFull Time
Providing service desk support to clients and internal teams within a managed-services and cybersecurity environment.
3mo
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Service Desk Analyst
Scottsdale, Arizona, United States
OnsiteFull Time
2+ YOEService Desk Analyst with IT support experience; strong communication and problem-solving skills.
Microsoft Office, Incident Management Tool, Active Directory
2mo
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Service Desk
Timonium, Maryland, United States
$15/hr OnsitePart Time
Previous service-oriented experience helpful; CPR/AED certification.
Point of Sale, Phone system, Scheduling system
1w
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Service Desk Specialist
Lakewood, Colorado, United States
$23-$25/hr HybridFull Time
3+ YOEHigh school diploma/GED, 3+ years help desk/service desk experience in Windows environments, knowledge of Microsoft Windows, Microsoft 365, VPN, Active Directory, hardware/software troubleshooting, strong customer service and communication skills.
Microsoft Windows, Microsoft 365, VPN, Active Directory, Apple iOS
2mo
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Service Desk Lead
United States
RemoteFull Time
Concept Plus: Delivers enterprise IT services for federal government agencies.
5+ YOEBachelor's in CS/IS or equivalent experience; 5+ years technical or leadership service-desk experience; experience managing SLAs; DoD 8140 IAT Level I (A+ CE or Network+ CE) or obtain within 6 months; ITIL 4 preferred.
Microsoft 365, Okta, ServiceNow, Remedy, ACD/IVR
1w
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Service Desk Leader
Jacksonville, Florida, United States
$16-$18/hr OnsiteFull Time
Leadership in guest services, coaching and supervising front-desk staff, prior sales or guest service experience, high school diploma or equivalent, POS/scheduling system familiarity, strong communication and organizational skills.
2w
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Service Desk
Shaler Township, Pennsylvania, United States
OnsitePart Time
No HS diploma required; 0–6 months experience acceptable; must be at least 16 years old; able to lift up to 50 lbs; strong customer service, phone and basic office skills.
1mo
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Senior Service Desk Associate
Franklin, Tennessee, United States
OnsiteFull Time
2+ YOEProvide SME support to the Service Desk, handle client inquiries and escalations, assist manager with operations, maintain records and CRM reports, proficient in Microsoft Office and video conferencing, bachelor’s degree or 2 years service desk experience.
Microsoft Office, video conferencing systems, Client Relationship Management platform
1mo
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IT Service Desk Lead
Westlake, Texas, United States
$27-$32/hr OnsiteFull Time
3+ YOEAssociate's degree, 3+ years IT service desk experience, ITIL knowledge, service desk KPI experience, leadership and communication skills; CompTIA Network+ and MCDST preferred.
2mo
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Service Desk Manager
Washington, District of Columbia, United States
OnsiteFull Time
ITIL 4, multi-site service desk oversight, cloud-based ITSM platforms, escalation workflows, major incident coordination.
ServiceNow, BMC Helix, ITSM platform
1mo
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Service Desk Manager
Sandusky, Ohio, United States
OnsiteFull Time
3+ YOEManage and improve service desk and desktop support for a 24/7 healthcare environment; leadership, IT service management, incident/change management, and strong communication skills required.
ITIL, Microsoft
3w
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Service Desk Agent
United States
HybridFull Time
Fluent Spanish and Portuguese, basic English, service-desk experience, ticketing tool experience, strong troubleshooting and customer-service skills; familiarity with Windows and Microsoft Office.
Windows, Microsoft Office, ITIL
2d
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Service Desk Analyst
Tampa, Florida, United States
OnsiteFull Time
High school diploma required; related service desk support and troubleshooting experience, customer service knowledge, communication skills, and ability to learn university software and new technologies.
Active Directory, Microsoft 365, Azure, Exchange, Intune, BitLocker, LAPS, Microsoft Office, Workday, PC, Mac
3mo
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Service Desk Manager
Washington, District of Columbia, United States
$85k-$100k/yr OnsiteFull Time
4+ YOE1+ MgmtLead Service Desk role with 4+ years technical experience; Bachelor's degree required; ITIL and Microsoft 365/Azure certifications preferred.
Microsoft Office 365, Azure, ITIL
2mo
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Service Desk Manager
Huntsville, Alabama, United States
OnsiteFull Time
10+ YOELead IT Service Desk with ServiceNow; manage Tier 1/2 teams; ensure KPIs/SLA; DoD 8570 certification; active security clearance.
ServiceNow, ITIL, Ticketing systems
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