7 service desk analyst jobs at 5 companies in Bear, DE
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IT Service Desk Analyst I
Lancaster, Pennsylvania, United States
OnsiteFull Time
The Wenger Group: Family-owned agricultural organization providing animal nutrition and protein products.
1+ YOEITIL certification or equivalent, 1–2 years of IT support experience, basic desktop and network troubleshooting, analytical and problem-solving skills, MS Office, Jira Service Desk or ServiceNow proficiency.
Microsoft Office Suite, Jira Service Desk, ServiceNow
United States Cold Storage: Provides refrigerated warehousing and logistics services for the cold chain.
2+ YOEAssociate's degree or technical cert, minimum 2 years service desk/desktop support experience, Windows and Office 365 proficiency, endpoint and networking troubleshooting, strong communication and documentation skills.
Windows, Microsoft Office, Office 365, Active Directory, Intune, Microsoft Azure, Exchange
Cortrucent: Managed cybersecurity and IT infrastructure services for businesses.
2+ YOE2+ years help desk/field support experience, strong Windows and Microsoft 365 skills, networking fundamentals, Active Directory, virtualization (VMware/Hyper-V/AHV), valid driver's license, ability to lift ~50 lbs, excellent communication, authorized to work in the U.S.
Microsoft 365, Azure, Entra ID, Windows, Apple, Active Directory, VMware, Hyper-V, AHV, RMM, PSA, TCP/IP, DNS, DHCP, VPN, Wi-Fi, VLAN, VoIP
United States Cold Storage: Provides temperature-controlled warehousing and cold chain logistics services.
2+ YOEAssociate's degree or technical certification, 2+ years service desk/desktop support, Windows and Microsoft Office experience, Office 365/Microsoft 365, AD/Intune/Azure knowledge, networking fundamentals.
Windows, Microsoft Office, Microsoft Office 365, Microsoft 365, Active Directory, Microsoft Intune, Microsoft Azure, Microsoft Exchange
The Wistar Institute: Independent biomedical research institute focusing on oncology and vaccines.
1+ YOEMinimum 1 year supporting desktops/laptops/peripherals across Windows, macOS, iOS, Android and Microsoft Office; AA/AS or BS in Computer Science or equivalent IT certifications/experience; strong customer service and independent teamwork skills.
Windows, macOS, iOS, Android, Microsoft Office, Adobe Suite, Linux, Ubuntu, CentOS, Active Directory, M365, VMware, DHCP, VLAN, Endpoint Security Solutions
EMR: Transforms scrap metal into sustainable raw materials for manufacturing.
2+ YOERequires 2–4 years in help desk, service desk, product support, or systems support; SLA experience; troubleshooting, communication, customer service, organization, and Microsoft Office and Microsoft 365 proficiency.
EMR: Recycles scrap metal and vehicles into sustainable raw materials.
Requires 2–4 years in help desk, service desk, product, or systems support; SLA experience; strong troubleshooting, communication, customer service, organization, and Microsoft Office and Microsoft 365 proficiency.