9 service desk analyst jobs at 9 companies in Carson, CA
2d
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Service Desk Analyst
Costa Mesa, California, United States
$77k-$102k/yr OnsiteFull Time
3+ YOERequires 3+ years in a service desk role, PC and Apple hardware expertise, ticket queue experience, strong communication and customer service skills, weekly on-call participation, and eligibility for a U.S. Secret clearance.
Windows, Linux, Apple, Jira Service Management, Microsoft Office, Adobe, Lucid, Matlab, AWS Virtual Workspaces, MDM
2w
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Service Desk Analyst
Downey or Costa Mesa
$30-$42/hr OnsiteFull Time
Provide technical support for Windows and Mac systems, troubleshoot hardware/software/network issues, manage user accounts and permissions, maintain images/assets, and follow security and audit procedures.
Windows, Mac, Microsoft Office, Active Directory, DNS, DHCP, CCleaner Cloud, Symitar, Yubikey
2mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
2mo
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Help Desk Analyst
Orange County, California, United States
OnsiteFull Time
2+ YOE2+ years Service Desk experience, strong knowledge of Microsoft Windows and Microsoft Office (Word, Excel, PowerPoint, Outlook/Exchange), PC hardware proficiency, familiarity with incident management and ticketing (ServiceNow a plus), excellent customer service and communication skills, Associates degree or equivalent experience.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Exchange, macOS, ServiceNow
3d
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IT Service Desk Analyst (Full-time) (University)
Santa Clarita, California, United States
$22-$24/hr OnsiteFull Time
2+ YOEAssociate degree or equivalent experience, 2+ years in IT, strong communication and customer service skills, technical research ability, and experience with Apple, Microsoft, Office Suite, Google Workspace, Extron, and Zoom.
Apple macOS, Microsoft Windows, Microsoft Office Suite, Google Workspace, Extron, Zoom, Active Directory, Microsoft Office 365, Microsoft Entra, Azure AD
1mo
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Help Desk Analyst I
Lake Forest, California, United States
$25-$31/hr OnsiteFull Time
2+ YOE2+ years PC hardware and Active Directory support; proficiency with Windows 11, macOS, iOS/iPadOS, Microsoft 365, Exchange, SharePoint, AD, Group Policy, Cisco; strong troubleshooting and customer service skills; CompTIA A+ preferred.
Windows 11, macOS, iOS/iPadOS, Microsoft 365, Exchange, SharePoint, Active Directory, Group Policy, Cisco, ServicePro
21h
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Solutions Desk Analyst / DC Specialist
Corona, California, United States
$21-$26/hr OnsiteFull Time
Technical support experience with hardware, software, networking, ticket management, warehouse or order management systems, and customer service; IT degree and technical certification preferred.
Dematic, Web/Platform, ADP, Windows, Mac, Linux, ITSM, WMS/OMS, A+, MCP, MCSE, MCSA, LAN, WAN, POS, PC
1w
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Sr Client Services Analyst
Burbank, California, United States
$39-$47/hr OnsiteFull Time
5+ YOEBachelor's degree in IT or 5+ years in a relevant discipline, plus 5+ years in help desk or senior desktop support and 3+ years at the senior client services level.
Active Directory, Privileged Access Management, SCCM, Windows 10, Windows 11, ITSM, Data Encryption, TCP/IP, VOIP, Microsoft Office, Patch Management, VPN, IT Remote Tools
1mo
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System Support Analyst (TEMP)
Irvine, California, United States
$23-$25/hr OnsiteFull Time
1+ YOE1–3 years help desk/system administration experience, strong communication and customer service, bachelor's in CS/Business or equivalent, MS Office proficiency, ability to support retail POS and networking.
Aptos Retail Point of Sale, Windows OS, Microsoft Products, TCP/IP, DNS, DHCP, Wireless (802.11a/b/g)