10 service desk analyst jobs at 8 companies in Chicago Loop, IL
3w
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Service Desk Analyst III
Elk Grove Village, Illinois, United States
$60k-$70k/yr OnsiteFull Time
3+ YOE3+ years service desk experience preferred; technical desktop, networking, phone, and software troubleshooting; ITSM ticketing proficiency; associate degree in related field preferred; CompTIA certs desired.
Microsoft Windows 10/11, macOS, Active Directory, Entra ID, Microsoft 365 (o365), MFA/SSO, iOS, Android, Dell, VPN, RMM, EDM, MDM, TCP/IP, DNS, Chrome, Microsoft Teams, Zoom, ITSM, ITIL
1mo
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Service Desk Analyst
Chicago, Illinois, United States
$22-$26/hr HybridFull Time
1+ YOE1–5 years IT support experience, familiarity with Microsoft 365 and Windows, bachelor’s degree preferred, ability to lift 50 lb, occasional travel to remote sites, strong customer service and problem-solving skills.
Microsoft 365, Exchange Server, Windows, TCP/IP, VPN, Wi-Fi
2mo
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Analyst, Service Desk Technician
Chicago, Illinois, United States
$64k-$80k/yr HybridFull Time
2+ YOEBachelor's in Information Systems (or related) + 2 years as systems administrator/analyst; experience with Microsoft Active Directory, Exchange, Office 365, Teams, Windows Server/desktop OS, Intune, Azure, ServiceNow, Tanium, Okta; troubleshooting and endpoint management skills.
ServiceNow, Microsoft Active Directory, Microsoft Exchange, Microsoft Office 365, Microsoft Teams, Windows Server, Windows 7, Windows 8, Windows 10, Windows 11, iOS, Android, Tanium, Microsoft Intune, Azure, Microsoft Office, Okta, VPN
2w
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Help Desk Analyst
Chicago, Illinois, United States
$40k-$55k/yr OnsiteFull Time
Harris & Harris: Provides debt recovery and accounts receivable management services.
1+ YOE1+ year help desk experience, high school diploma or equivalent, experience with Windows and Microsoft Office, Active Directory administration, troubleshooting and strong customer service and communication skills.
Windows (XP, 7, 2003, 2008), Microsoft Office Suite, Active Directory
1mo
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Service Desk Process Analyst
Chicago, Illinois, United States
$80k-$90k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's in IT/CS/Health Informatics, 5+ years in healthcare technology or IT operations, 3+ years supervisory experience, strong service desk/support background, experience in 24/7 environments, ability to lead teams and manage ticket/ACD workflows.
ACD
1w
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Infrastructure Analyst
Itasca, Illinois, United States
OnsiteFull Time
2+ YOE2+ years IT support experience, enterprise Microsoft environment experience, endpoint and service desk support, knowledge of Intune/Autopilot, Active Directory/Entra ID, Cisco Meraki, A+/Network+ and strong communication skills.
Microsoft Intune, Autopilot, Microsoft 365, Microsoft Teams, Exchange Online, Active Directory, Entra ID, Cisco Meraki, Azure Virtual Desktop, PowerShell
2w
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Business Analyst Enterprise Applications
Michigan City, Indiana, United States
$99k-$100k/yr RemoteFull Time
5+ YOE5+ years business analysis or enterprise application support experience, ERP/application support, Service Desk coordination, strong analytical and communication skills.
ERP, SQL, ITIL
1mo
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IT Support Analyst
Buffalo Grove, Illinois, United States
OnsiteFull Time
1+ YOE1+ year help-desk or IT support experience, high school diploma required (associate's preferred), CompTIA A+ preferred, strong Windows and Office 365 fundamentals, POS (Toast) experience a plus, excellent customer service and communication.
Windows, Office 365, Toast POS
1mo
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IT Support Analyst
Buffalo Grove, Illinois, United States
OnsiteFull Time
1+ YOE1-3 years help desk/IT support; strong Windows and Office 365 skills; POS (Toast) experience preferred; CompTIA A+ preferred; excellent customer service and communication; ability to lift up to 80 lbs and travel to restaurant sites.
Windows, Office 365, Toast POS
2w
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SENIOR ACCOUNTING ANALYST - BLOOMINGDALE, IL (1554278)
Bloomingdale, Illinois, United States
$70k-$80k/yr OnsiteFull Time
3+ YOE3 years customer service experience preferred, 4-year degree preferred, proficiency with Microsoft Office, support desk and database systems; strong customer service, organizational and analytical skills.
Microsoft Office, Support Desk, Database systems, Remedy