12 service desk analyst jobs at 6 companies in Cornwall, NY
2d
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Service Desk Analyst
New York City, New York, United States
$76k-$106k/yr OnsiteFull Time
1+ YOEHigh school diploma required; bachelor's preferred. Requires 1+ year Microsoft-environment service desk experience, Windows 11 and Microsoft Office knowledge, troubleshooting, networking, communication, and customer service skills.
Microsoft Office, Adobe, Windows 11, Microsoft 365, Adobe Creative Cloud, Active Directory, Microsoft Entra ID, Microsoft Intune, Microsoft System Center Configuration Manager (SCCM), Microsoft Teams, Remote Desktop Protocol (RDP)
2mo
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Senior EITS Service Desk Analyst
Manhattan, New York, United States
HybridFull Time
1+ YOEProvides Level 1-3 service desk support; requires 1+ years experience (or 2+ with bachelor's), familiarity with ServiceNow and remote desktop tools (Bomgar), ITIL knowledge, network/hardware/software troubleshooting, and healthcare IT experience.
ServiceNow, Bomgar
1mo
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Analyst, Enterprise Service Desk
Atlanta or Charlotte or Columbus or Fort Lauderdale or Newark or Orlando or Phoenix
OnsiteFull Time
2+ YOEAssociate degree in technology required, 2+ years working with Microsoft environments, knowledge of VMware/Citrix/VPN/Terminal Services, Network+ and Security+ preferred.
VMware, Citrix, VPN, Terminal Services, Microsoft Office Suite, Windows
2w
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Junior Service Desk Analyst
Norwalk, Connecticut, United States
$34k-$58k/yr OnsiteFull Time
1+ YOE1–3 years IT or technical support experience; strong customer service, communication, analytical and problem-solving skills; basic PC hardware/software knowledge; eagerness to learn.
ServiceNow, Cherwell, Claude, ChatGPT, Gemini, Microsoft Power Automate, UiPath, Nexthink
1mo
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Analyst, Enterprise Service Desk
Atlanta or Charlotte or Columbus or Fort Lauderdale or Newark or Orlando or Phoenix
OnsiteFull Time
2+ YOEAssociate's degree in technology, 2+ years Microsoft environment experience, knowledge of VMWare/Citrix/VPN/Terminal Services, Network+/Security+ preferred, strong communication and documentation skills.
VMWare, Citrix, VPN, Terminal Services, Microsoft Office Suite, Windows, DNS, DHCP, E-mail, firewall
1mo
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Analyst, Enterprise Service Desk
Atlanta or Charlotte or Columbus or Fort Lauderdale or Newark or Orlando or Phoenix
OnsiteFull Time
2+ YOEAssociate's degree in technology, 2+ years Microsoft environment experience, knowledge of VMware/Citrix/VPN, Network+/Security+ preferred, MSP experience preferred, strong communication and documentation skills.
VMware, Citrix, VPN, Terminal Services, Windows, Microsoft Office, Backup Technologies, DNS, DHCP, Firewall
4w
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Level one Service Desk Analyst - Safari
Cedar Knolls, New Jersey, United States
OnsiteFull Time
0+ YOE0–3 years IT support experience; proficiency with Windows, Microsoft 365, basic networking, ticketing/PSA and remote tools; strong customer service, communication, troubleshooting, and documentation skills.
Windows, macOS, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, VPN, Wi-Fi, DNS, DHCP, TCP/IP, VLANs, Active Directory, Autotask, ConnectWise, Datto, Kaseya, Ninja, Azure, RMM
1d
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Sr. Analyst, Enterprise Service Desk
Newark or Atlanta or Charlotte or Columbus or Fort Lauderdale or Orlando or Phoenix
$65k-$75k/yr FieldFull Time
3+ YOERequires an associate degree or equivalent experience, 3+ years of IT support in Microsoft environments, specified technical certifications, server and networking knowledge, problem-solving ability, and strong client communication.
Microsoft Windows Server, Microsoft Windows, Active Directory, SQL, Microsoft SharePoint, Microsoft Exchange Server, VMware ESXi, Hyper-V, Citrix, VPN, VoIP, Terminal Services, DNS, Microsoft Excel
1mo
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Help Desk Analyst
New York or United States
$65k-$85k/yr OnsiteFull Time
2+ YOE2+ years help desk/end-user support experience; bachelor's preferred. Experience with legal applications (iManage, NetDocuments, Intapp, Relativity) and ITSM platforms (ServiceNow, Remedy). Proficient with Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Citrix, VPN, remote support tools, and mobile device management. Strong troubleshootin...
iManage WorkSite, NetDocuments, Intapp, DTE Axiom, Westlaw Drafting Assistant, Workshare Compare, Relativity, LegalKEY, ServiceNow, Remedy, BMC Service Desk, SupportWorks, Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Bomgar, Citrix, VPN, RSA SecurID, AirWatch, MobileIron, Cisco IP telephony
1mo
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Analyst, Enterprise Service Desk
Newark or Atlanta or Charlotte or Columbus or Fort Lauderdale or Orlando or Phoenix
$50k-$60k/yr OnsiteFull Time
2+ YOEAssociate degree in technology, 2–5 years Microsoft environment experience, knowledge of VMWare/Citrix/VPN/Terminal Services, Network+ and Security+ preferred, strong communication and documentation skills.
VMWare, Citrix, VPN, Terminal Services, Backup Technologies, Microsoft Office Suite, DNS, DHCP
1mo
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Analyst, Enterprise Service Desk
Atlanta or Charlotte or Columbus or Fort Lauderdale or Newark or Orlando or Phoenix
OnsiteFull Time
2+ YOEAssociate's degree in technology, 2+ years Microsoft environment experience, knowledge of VMware/Citrix/VPN/Windows, Network+/Security+ preferred, strong communication and documentation skills.
VMware, Citrix, VPN, Terminal Services, Microsoft Office Suite, Windows
1mo
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Analyst, Enterprise Service Desk
Atlanta or Charlotte or Columbus or Fort Lauderdale or Newark or Orlando or Phoenix
OnsiteFull Time
2+ YOEAssociate degree in technology,2+ years Microsoft environment experience,knowledge of VMware/Citrix/VPN/Windows,ability to troubleshoot desktop/software/network/hardware,excellent communication and documentation skills.
VMware, Citrix, VPN, Terminal Services, Windows, Microsoft Office, Remote Desktop