10 service desk analyst jobs at 8 companies in Devon, PA
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Service Desk Analyst II, Brewery
Breinigsville, Pennsylvania, United States
$65k-$120k/yrOnsiteFull Time
Boston Beer CompanyNYSE: SAM: Produces and markets craft beers, hard seltzers, and ciders.
4+ YOERequires 4+ years of helpdesk or service desk experience, advanced troubleshooting, Microsoft and Apple operating systems knowledge, device management, scripting, ITIL knowledge, and strong communication skills.
Intune, SOTI, SCCM, Power Automate, PowerShell, Python, ITIL, Microsoft 365, SAP, Microsoft Windows, Apple operating systems
The Wenger Group: Family-owned agricultural organization providing animal nutrition and protein products.
1+ YOEITIL certification or equivalent, 1–2 years of IT support experience, basic desktop and network troubleshooting, analytical and problem-solving skills, MS Office, Jira Service Desk or ServiceNow proficiency.
Microsoft Office Suite, Jira Service Desk, ServiceNow
United States Cold Storage: Provides refrigerated warehousing and logistics services for the cold chain.
2+ YOEAssociate's degree or technical cert, minimum 2 years service desk/desktop support experience, Windows and Office 365 proficiency, endpoint and networking troubleshooting, strong communication and documentation skills.
Windows, Microsoft Office, Office 365, Active Directory, Intune, Microsoft Azure, Exchange
Cortrucent: Managed cybersecurity and IT infrastructure services for businesses.
2+ YOE2+ years help desk/field support experience, strong Windows and Microsoft 365 skills, networking fundamentals, Active Directory, virtualization (VMware/Hyper-V/AHV), valid driver's license, ability to lift ~50 lbs, excellent communication, authorized to work in the U.S.
Microsoft 365, Azure, Entra ID, Windows, Apple, Active Directory, VMware, Hyper-V, AHV, RMM, PSA, TCP/IP, DNS, DHCP, VPN, Wi-Fi, VLAN, VoIP
United States Cold Storage: Provides temperature-controlled warehousing and cold chain logistics services.
2+ YOEAssociate's degree or technical certification, 2+ years service desk/desktop support, Windows and Microsoft Office experience, Office 365/Microsoft 365, AD/Intune/Azure knowledge, networking fundamentals.
Windows, Microsoft Office, Microsoft Office 365, Microsoft 365, Active Directory, Microsoft Intune, Microsoft Azure, Microsoft Exchange
The Wistar Institute: Independent biomedical research institute focusing on oncology and vaccines.
1+ YOEMinimum 1 year supporting desktops/laptops/peripherals across Windows, macOS, iOS, Android and Microsoft Office; AA/AS or BS in Computer Science or equivalent IT certifications/experience; strong customer service and independent teamwork skills.
Windows, macOS, iOS, Android, Microsoft Office, Adobe Suite, Linux, Ubuntu, CentOS, Active Directory, M365, VMware, DHCP, VLAN, Endpoint Security Solutions
EMR: Transforms scrap metal into sustainable raw materials for manufacturing.
2+ YOERequires 2–4 years in help desk, service desk, product support, or systems support; SLA experience; troubleshooting, communication, customer service, organization, and Microsoft Office and Microsoft 365 proficiency.
EMR: Recycles scrap metal and vehicles into sustainable raw materials.
Requires 2–4 years in help desk, service desk, product, or systems support; SLA experience; strong troubleshooting, communication, customer service, organization, and Microsoft Office and Microsoft 365 proficiency.
CBIZNYSE: CBZ: Provides financial, tax, and business advisory services to organizations.
High school/GED required; proficiency with technology; follow technical instructions; team work; strong verbal and written communication; ability to travel and be on-call; able to lift up to 50 lbs; preferred 2+ years service-desk experience and experience with Active Directory, Windows, Azure, O365, networking, mobile device, server hardware, anti...
O365, Active Directory, Microsoft Windows, Azure, ConnectWise Manage, Office 365 Email, VPN
St. Luke's University Health Network: Operates a network of hospitals and medical education facilities.
2+ YOEProvide remote technical support for users; perform diagnostics, troubleshooting, incident escalation; 2 years PC/LAN or service desk experience preferred; associate degree in IT/CS or high school with comparable experience.