6 service desk analyst jobs at 6 companies in Hampton, NH
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Service Desk Analyst
Quincy, Massachusetts, United States
$77k-$102k/yr OnsiteFull Time
3+ YOERequires 3+ years in a service desk role, hardware and ticketing experience, strong communication and customer service skills, weekly on-call participation, travel availability, and eligibility for a U.S. Secret clearance.
Windows, Linux, Apple, Jira Service Management, Microsoft Office, Adobe, Lucid, Matlab, AWS Virtual Workspaces, MDM
1mo
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Service Desk Analyst
Boston, Massachusetts, United States
$69k-$97k/yr OnsiteFull Time
1+ YOEHigh school diploma required (BA/BS preferred), 1+ year service desk experience in a Microsoft environment, Windows 11 and Microsoft Office proficiency, knowledge of SCCM, Microsoft Teams, RDP, basic networking, able to lift up to 50 lbs and work flexible hours.
Windows 11, Microsoft 365, Microsoft Office, Adobe Creative Cloud, Microsoft System Center Configuration Manager (SCCM), Microsoft Teams, Remote Desktop Protocol (RDP), Active Directory, Entra ID, Windows Group Policies, Active Directory Organizational Units (OUs), Intune Configuration Profiles
2mo
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Service Desk Analyst
Boston, Massachusetts, United States
$21-$36/hr OnsiteFull Time
2+ YOEHigh school/GED required; 1-3 years related experience with 2+ years Service Desk/IT support in MS Windows/MS Office environments. Knowledge of Windows 10, macOS, iOS, Android, network fundamentals, Citrix, Microsoft infrastructure, Office 365, and ITSM (ServiceNow or Remedy).
Microsoft Windows 10, macOS, iOS, Android, Citrix, Microsoft Active Directory, Microsoft Exchange, Microsoft Office 365, ServiceNow, Remedy, Oracle PeopleSoft, Workday, EHR, Dell, Apple, HP, Ricoh
2mo
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IT Service Desk Analyst
Boston, Massachusetts, United States
$52k-$66k/yr HybridFull Time
1+ YOE1-2 years support experience; Associates degree in MIS or equivalent experience; CompTIA or similar certs a plus; experience with OSX, Windows, Linux, Google Workspace, Slack, Okta; ITIL best practices; ability to lift ~50 lbs.
Google Workspace, Slack, Okta, OSX, Windows, Linux, ITIL
11h
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Product Support Analyst
Boston, Massachusetts, United States
HybridFull Time
3+ YOEAt least 3 years of SaaS support experience, with troubleshooting, customer communication, ticketing, API investigation, and cross-functional collaboration skills. Experience with Jira Service Desk, Datadog, and GitHub.
Jira Service Desk, Datadog, Postman, GitHub
3d
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IT Technical Support Analyst II
Woburn, Massachusetts, United States
OnsiteFull Time
Associate degree or equivalent, or 3–5 years of related experience; requires hardware, service desk, networking, operating system, database, troubleshooting, and customer support expertise.
Microsoft Windows, Microsoft Office, VEEAM, Microsoft Server