3 service desk analyst jobs at 2 companies in Hernando, MS

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End User Support Analyst
Collierville, Tennessee, United States
OnsiteFull Time
Central Network Retail Group
Central Network Retail Group: Operator of multi-format hardware and home improvement retail stores.
2+ YOE2+ years help desk/end-user support experience; proficiency with Windows and Google Workspace; strong troubleshooting, communication, and customer-service skills.
Active Directory, Google Workspace, Windows, macOS, Microsoft Office Suite, Cherwell, Ivanti Neurons, Service Desk, MDM, TCP/IP, DNS, DHCP
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End User Support Analyst
Collierville, Tennessee, United States
OnsiteFull Time
Central Network Retail Group
Central Network Retail Group: Operator of multi-format hardware and home improvement retail stores.
2+ YOE2+ years help desk/end-user support experience, strong Windows and networking troubleshooting, Google Workspace and AD experience, excellent communication and customer service.
Active Directory, Google Workspace, macOS, Microsoft Office Suite, MDM, TCP/IP, DNS, DHCP, Cherwell, Ivanti Neurons, Service Desk
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IT Support Associate
Memphis, Tennessee, United States
HybridFull Time
Cognizant
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
3+ YOERequires 3–7 years of IT support, service desk, desktop support, or EUC experience, with Windows, Active Directory, Microsoft 365, endpoint, network, and incident management skills. Bachelor's degree preferred.
Windows 10/11, Active Directory, Group Policy, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SCCM, Intune, TCP/IP, DNS, DHCP, VPN, ITIL