14 service desk analyst jobs at 11 companies in Plainfield, IL
4d
Save
Mark Applied
Hide
Lead Analyst, Service Desk
Coral Gables or Miami or Atlanta or Boston or Chicago or Los Angeles or New York City or San Francisco or Hamburg or London or Luxembourg or Madrid or Milan or Paris or Bogotá or Rio de Janeiro or São Paulo or Dubai or Hong Kong
OnsiteFull Time
5+ YOE5+ years of enterprise Service Desk or IT support experience with leadership experience. Requires expertise in Windows, Microsoft 365, SCCM, Intune, servers, virtualization, networking, security, and monitoring.
Microsoft Windows 10/11, Microsoft Office 365, Microsoft 365, SCCM, Intune, Windows Server OS, VMware, Cisco, Fortinet, PRTG, LogicMonitor
1mo
Save
Mark Applied
Hide
Service Desk Analyst III
Elk Grove Village, Illinois, United States
$60k-$70k/yr OnsiteFull Time
3+ YOE3+ years service desk experience preferred; technical desktop, networking, phone, and software troubleshooting; ITSM ticketing proficiency; associate degree in related field preferred; CompTIA certs desired.
Microsoft Windows 10/11, macOS, Active Directory, Entra ID, Microsoft 365 (o365), MFA/SSO, iOS, Android, Dell, VPN, RMM, EDM, MDM, TCP/IP, DNS, Chrome, Microsoft Teams, Zoom, ITSM, ITIL
5d
Save
Mark Applied
Hide
IT Service Desk Analyst
Lambertville or New York City or Boston or Carmel or Chicago or United States
$65k-$75k/yr OnsiteFull Time
3+ YOERequires 3–5 years of service desk experience, IT training or equivalent experience, technical support expertise, customer service, communication, troubleshooting, prioritization, and experience with listed systems and devices.
Microsoft Copilot, Microsoft Co-Work, Apple macOS, Windows 11, iOS, Android, Microsoft Azure, Microsoft Intune, Microsoft Office 365, Box, Dropbox, Google Drive, Microsoft OneDrive, Microsoft Teams, Freshservice, ServiceNow, Microsoft MD100, Microsoft MD101, Microsoft MD102, Microsoft Azure Fundamentals AZ-900, JAMF 100, JAMF 200, JAMF 300, CompTIA A+, CompTIA N+, CompTIA S+
1mo
Save
Mark Applied
Hide
Service Desk Analyst
Chicago, Illinois, United States
$22-$26/hr HybridFull Time
1+ YOE1–5 years IT support experience, familiarity with Microsoft 365 and Windows, bachelor’s degree preferred, ability to lift 50 lb, occasional travel to remote sites, strong customer service and problem-solving skills.
Microsoft 365, Exchange Server, Windows, TCP/IP, VPN, Wi-Fi
2mo
Save
Mark Applied
Hide
Analyst, Service Desk Technician
Chicago, Illinois, United States
$64k-$80k/yr HybridFull Time
2+ YOEBachelor's in Information Systems (or related) + 2 years as systems administrator/analyst; experience with Microsoft Active Directory, Exchange, Office 365, Teams, Windows Server/desktop OS, Intune, Azure, ServiceNow, Tanium, Okta; troubleshooting and endpoint management skills.
ServiceNow, Microsoft Active Directory, Microsoft Exchange, Microsoft Office 365, Microsoft Teams, Windows Server, Windows 7, Windows 8, Windows 10, Windows 11, iOS, Android, Tanium, Microsoft Intune, Azure, Microsoft Office, Okta, VPN
1mo
Save
Mark Applied
Hide
Help Desk Analyst
Chicago, Illinois, United States
$40k-$55k/yr OnsiteFull Time
1+ YOE1+ year help desk experience, high school diploma or equivalent, experience with Windows and Microsoft Office, Active Directory administration, troubleshooting and strong customer service and communication skills.
Windows (XP, 7, 2003, 2008), Microsoft Office Suite, Active Directory
2mo
Save
Mark Applied
Hide
Service Desk Process Analyst
Chicago, Illinois, United States
$80k-$90k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's in IT/CS/Health Informatics, 5+ years in healthcare technology or IT operations, 3+ years supervisory experience, strong service desk/support background, experience in 24/7 environments, ability to lead teams and manage ticket/ACD workflows.
ACD
1w
Save
Mark Applied
Hide
HelpDesk Analyst
Chicago, Illinois, United States
$50k-$60k/yr OnsiteFull Time
2+ YOEAssociate degree, 2+ years college coursework, or equivalent experience; 2+ years in help desk and customer service or IT environments; strong communication, detail, procedural, and process improvement skills.
6d
Save
Mark Applied
Hide
IT Analyst
Glenview, Illinois, United States
$70k-$89k/yr OnsiteFull Time
2+ YOETechnical certificates, an associate degree in a technical area, or 2+ years of technical work experience; service desk experience, troubleshooting, patching, vulnerability management, and strong communication skills required.
Microsoft O365, Windows OS, Active Directory, LAN, WAN
3w
Save
Mark Applied
Hide
Infrastructure Analyst
Itasca, Illinois, United States
OnsiteFull Time
2+ YOE2+ years IT support experience, enterprise Microsoft environment experience, endpoint and service desk support, knowledge of Intune/Autopilot, Active Directory/Entra ID, Cisco Meraki, A+/Network+ and strong communication skills.
Microsoft Intune, Autopilot, Microsoft 365, Microsoft Teams, Exchange Online, Active Directory, Entra ID, Cisco Meraki, Azure Virtual Desktop, PowerShell
1mo
Save
Mark Applied
Hide
IT Support Analyst
Buffalo Grove, Illinois, United States
OnsiteFull Time
1+ YOE1+ year help-desk or IT support experience, high school diploma required (associate's preferred), CompTIA A+ preferred, strong Windows and Office 365 fundamentals, POS (Toast) experience a plus, excellent customer service and communication.
Windows, Office 365, Toast POS
1mo
Save
Mark Applied
Hide
IT Support Analyst
Buffalo Grove, Illinois, United States
OnsiteFull Time
1+ YOE1-3 years help desk/IT support; strong Windows and Office 365 skills; POS (Toast) experience preferred; CompTIA A+ preferred; excellent customer service and communication; ability to lift up to 80 lbs and travel to restaurant sites.
Windows, Office 365, Toast POS
1mo
Save
Mark Applied
Hide
SENIOR ACCOUNTING ANALYST - BLOOMINGDALE, IL (1554278)
Bloomingdale, Illinois, United States
$70k-$80k/yr OnsiteFull Time
3+ YOE3 years customer service experience preferred, 4-year degree preferred, proficiency with Microsoft Office, support desk and database systems; strong customer service, organizational and analytical skills.
Microsoft Office, Support Desk, Database systems, Remedy
6d
Save
Mark Applied
Hide
Business Systems Support Analyst (Onsite)
West Dundee, Illinois, United States
$65k-$75k/yr OnsiteFull Time
Help desk experience and knowledge of Microsoft desktop/server operating systems, Active Directory, Azure Cloud services, networking, and ITIL ticket management. Bachelor's degree preferred; Microsoft certifications encouraged.
Microsoft Windows, Microsoft 365, Microsoft Server, Active Directory, Microsoft Azure, ITIL, Microsoft Power Platform, Microsoft SharePoint, Microsoft Dynamics 365, VOIP PBX