6 service desk analyst jobs at 5 companies in Reseda, CA
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Service Desk Analyst
Downey or Costa Mesa
$30-$42/hrOnsiteFull Time
Financial Partners Credit Union: Provides consumer banking and financial services to members.
Provide technical support for Windows and Mac systems, troubleshoot hardware/software/network issues, manage user accounts and permissions, maintain images/assets, and follow security and audit procedures.
Windows, Mac, Microsoft Office, Active Directory, DNS, DHCP, CCleaner Cloud, Symitar, Yubikey
Wedbush Securities: Full-service investment firm and financial services provider.
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
The Master's University and Seminary: Private Christian university offering undergraduate and graduate degree programs.
2+ YOEAssociate degree or equivalent experience, 2+ years in IT, strong communication and customer service skills, technical research ability, and experience with Apple, Microsoft, Office Suite, Google Workspace, Extron, and Zoom.
Apple macOS, Microsoft Windows, Microsoft Office Suite, Google Workspace, Extron, Zoom, Active Directory, Microsoft Office 365, Microsoft Entra, Azure AD
2+ YOERequires 2–5 years in systems analysis, application or technical support, software implementation, or related IT; claims operations experience and insurance knowledge required, with enterprise application experience preferred.
RMIS, Windows 11, Microsoft 365, Microsoft products
Claims Applications Support Analyst / Service Desk
Long Beach, California, United States
$60k-$80k/yrRemoteFull Time
TRISTAR: Provider of independent third-party claims and risk management services.
2+ YOERequires 2–5 years in systems analysis, application or technical support, software implementation, or related IT work; hands-on claims operations experience and knowledge of claims workflows, RMIS, Windows 11, and Microsoft products.
Crane CompanyNYSE: CR: Manufactures engineered components for aerospace and industrial process markets.
5+ YOEBachelor's degree in IT or 5+ years in a relevant discipline, plus 5+ years in help desk or senior desktop support and 3+ years at the senior client services level.
Active Directory, Privileged Access Management, SCCM, Windows 10, Windows 11, ITSM, Data Encryption, TCP/IP, VOIP, Microsoft Office, Patch Management, VPN, IT Remote Tools