12 service desk analyst jobs at 11 companies in Riverside, CA
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Service Desk Analyst
Costa Mesa, California, United States
$77k-$102k/yr OnsiteFull Time
3+ YOERequires 3+ years in a service desk role, PC and Apple hardware expertise, ticket queue experience, strong communication and customer service skills, weekly on-call participation, and eligibility for a U.S. Secret clearance.
Windows, Linux, Apple, Jira Service Management, Microsoft Office, Adobe, Lucid, Matlab, AWS Virtual Workspaces, MDM
3w
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Service Desk Analyst
Downey or Costa Mesa
$30-$42/hr OnsiteFull Time
Provide technical support for Windows and Mac systems, troubleshoot hardware/software/network issues, manage user accounts and permissions, maintain images/assets, and follow security and audit procedures.
Windows, Mac, Microsoft Office, Active Directory, DNS, DHCP, CCleaner Cloud, Symitar, Yubikey
1mo
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Service Desk Analyst I
Highland, California, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED required, 1+ year IT experience, ability to analyze and diagnose network/computer/telecom issues, excellent customer service and communication skills, ability to work day/swing/graveyard shifts; gaming license may be required.
2mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
2mo
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Help Desk Analyst
Orange County, California, United States
OnsiteFull Time
2+ YOE2+ years Service Desk experience, strong knowledge of Microsoft Windows and Microsoft Office (Word, Excel, PowerPoint, Outlook/Exchange), PC hardware proficiency, familiarity with incident management and ticketing (ServiceNow a plus), excellent customer service and communication skills, Associates degree or equivalent experience.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Exchange, macOS, ServiceNow
1mo
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Help Desk Analyst I
Lake Forest, California, United States
$25-$31/hr OnsiteFull Time
2+ YOE2+ years PC hardware and Active Directory support; proficiency with Windows 11, macOS, iOS/iPadOS, Microsoft 365, Exchange, SharePoint, AD, Group Policy, Cisco; strong troubleshooting and customer service skills; CompTIA A+ preferred.
Windows 11, macOS, iOS/iPadOS, Microsoft 365, Exchange, SharePoint, Active Directory, Group Policy, Cisco, ServicePro
5d
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Solutions Desk Analyst / DC Specialist
Corona, California, United States
$21-$26/hr OnsiteFull Time
Technical support experience with hardware, software, networking, ticket management, warehouse or order management systems, and customer service; IT degree and technical certification preferred.
Dematic, Web/Platform, ADP, Windows, Mac, Linux, ITSM, WMS/OMS, A+, MCP, MCSE, MCSA, LAN, WAN, POS, PC
1d
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Claims Applications Support Analyst / Service Desk
Long Beach, California, United States
$60k-$80k/yr RemoteFull Time
2+ YOERequires 2–5 years in systems analysis, application or technical support, software implementation, or related IT work; hands-on claims operations experience and knowledge of claims workflows, RMIS, Windows 11, and Microsoft products.
RMIS, Windows 11, Microsoft 365, Microsoft
1d
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Claims Applications Support Analyst / Service Desk
Long Beach, California, United States
$60k-$80k/yr RemoteFull Time
2+ YOERequires 2–5 years in systems analysis, application or technical support, software implementation, or related IT; claims operations experience and insurance knowledge required, with enterprise application experience preferred.
RMIS, Windows 11, Microsoft 365, Microsoft products
2d
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IT Helpdesk Analyst
Irvine, California, United States
$23-$26/hr HybridFull Time
Requires 6 months of service desk experience or entry-level technical training and certifications, customer service experience preferred, multitasking ability, and strong troubleshooting and communication skills.
Microsoft Teams
2d
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IT Helpdesk Analyst
Irvine, California, United States
$23-$26/hr HybridFull Time
0.5+ YOECustomer service experience preferred, plus 6 months of service desk experience or entry-level technical training and certifications. Requires multitasking, troubleshooting, and clear communication.
Microsoft Teams
1mo
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System Support Analyst (TEMP)
Irvine, California, United States
$23-$25/hr OnsiteFull Time
1+ YOE1–3 years help desk/system administration experience, strong communication and customer service, bachelor's in CS/Business or equivalent, MS Office proficiency, ability to support retail POS and networking.
Aptos Retail Point of Sale, Windows OS, Microsoft Products, TCP/IP, DNS, DHCP, Wireless (802.11a/b/g)