3 service desk analyst jobs at 3 companies in Romulus, MI
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Service Desk Analyst / Infrastructure Service Desk Support Associate
Maumee, Ohio, United States
$50k-$60k/yr OnsiteFull Time
1+ YOERequires 1–2 years of infrastructure service desk or IT helpdesk experience, troubleshooting skills, ITIL-based service management knowledge, Windows and Microsoft 365 proficiency, and strong communication.
ITIL, Windows, Microsoft 365, Microsoft Office, Microsoft Outlook, Microsoft Teams, VPN, ITSM
6d
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Service Desk Analyst (Tier 2)
Maumee, Ohio, United States
$46k-$50k/yr HybridFull Time
2+ YOERelevant IT certification or formal training, ITSM experience, two years of customer service experience, strong communication, troubleshooting, multitasking, and deadline management skills.
IT Service Management (ITSM), ConnectWise, ServiceNow, Jira Service Management, Microsoft Active Directory, Microsoft Entra ID, Microsoft Office, Office 365
2w
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Technical Support Analyst
Troy, Michigan, United States
OnsiteFull Time
2+ YOE2+ years help desk experience, Associate's degree required, proficiency with Microsoft Windows 11, Microsoft Office 365, Active Directory; strong customer service and troubleshooting skills.
Microsoft Windows 11, Microsoft Office 365, Active Directory, MAC