28 service desk analyst jobs at 19 companies in Texas
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Service Desk Analyst
Austin, Texas, United States
$43k-$98k/yr OnsiteFull Time
1+ YOERequires 1–2 years in client services, customer service, help desk, or technical support; Windows support, basic networking, Office 365, ITSM tools, and strong communication skills.
Windows, Microsoft Office 365, ITSM, Remedy
3d
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Service Desk Analyst - IM Service Desk
San Antonio, Texas, United States
OnsiteFull Time
High school diploma required; provide first-level hardware and software support, resolve customer requests, document tickets, escalate issues, and deliver customer service.
MEDITECH, Microsoft Office Suite, WYSE/PC terminals, printers, ticketing software, Knowledge Base Articles, Wiki
2mo
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Service Desk Analyst
Miami or Irving
OnsiteFull Time
1+ YOEHigh school diploma/GED required, 1+ years IT experience, basic troubleshooting, ServiceNow ticketing, good communication; Bachelor's degree and CompTIA A+ or equivalent preferred.
ServiceNow, LAN, WAN
2mo
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Service Desk Analyst 1
McKinney, Texas, United States
HybridAll Commitments Available
IT helpdesk experience, triage calls, strong customer service, detail-oriented, able to follow procedures.
Monitoring tools, Remote support tools, Ticketing system
1w
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Service Desk Analyst 1
McKinney, Texas, United States
HybridFull Time
Recently completed IT training or pursuing an IT-related degree. Requires technical support, call-center triage, customer service, clear communication, procedure-following, documentation, and attention to detail.
EMR, EHR
2w
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Analyst, AACU Technology Service Desk
Fort Worth, Texas, United States
OnsiteFull Time
2+ YOEProvide Tier 1 technical support, troubleshoot desktop/network/hardware/software issues, log and escalate incidents, and support job scheduling; requires bachelor’s or 2 years equivalent, service-desk experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft PowerPoint, WebEx, TCP/IP, DNS, DHCP, Microsoft Active Directory, Citrix, SolarWinds, OpCon
1mo
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Global Security Systems Service Desk Analyst
Austin or Kansas City or Nashville or Europe
$75k-$80k/yr RemoteFull Time
3+ YOE3+ years technical support or security systems experience; proven incident management and troubleshooting for access control and CCTV; familiarity with Lenel OnGuard, Milestone, Axis, APEX or Jira Service Management; strong communication and customer service skills.
Lenel OnGuard, Milestone, Axis, APEX, Jira Service Management, TCP/IP
1mo
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Service Desk Tech Analyst I
Austin, Texas, United States
OnsiteFull Time
Associate’s in IT (or equivalent), familiarity with Windows/Microsoft 365, ServiceNow preferred, ability to support Epic client applications, strong customer service and troubleshooting skills.
Microsoft Windows, Microsoft 365, ServiceNow, Microsoft SCCM, Microsoft Intune, Microsoft Active Directory, Epic client applications
2mo
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Service Desk Analyst - (Hybrid in Dallas, TX)
Dallas, Texas, United States
HybridFull Time
3+ YOEProvide Tier 1 technical support for desktops, hardware, software and connectivity; strong Windows and basic networking knowledge (DHCP, DNS, NAT, subnets); customer service and ticketing skills; 3+ years experience or related degree.
Windows, Microsoft, DHCP, DNS, NAT, subnets
1w
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Service Desk Analyst, Remote - NM, TX, AZ only
New Mexico or Texas or Arizona
$14/hr RemoteFull Time
High school diploma/GED, customer service or technical support experience, call center experience, PC and desktop application knowledge, strong communication, multitasking, problem-solving, and remote-work skills.
Microsoft Office, My Pres, My Chart, Electronic Health Record (EHR), Microsoft Speed Test
1mo
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Sr. Analyst, Enterprise Service Desk
Atlanta or Charlotte or Columbus or Fort Lauderdale or Frisco or Orlando
OnsiteFull Time
5+ YOE5+ years IT support experience, strong troubleshooting, Microsoft 365, Active Directory, Citrix, Intune, email security, VMware, monitoring tools; clear communication and documentation skills.
Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Outlook, Microsoft Entra, Active Directory, Citrix, Citrix Studio, Citrix Director, Intune, Mimecast, Proofpoint, Microsoft Defender, VMware vSphere, CheckMK, LogicMonitor, Duo
2mo
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IT Service Desk Analyst III
Addison, Texas, United States
HybridFull Time
5+ YOE5+ years IT experience and/or a college degree; ITIL training; incident and problem management; support for Windows 10/11, macOS, and iOS; Office end-user support; AD; SCCM; KACE; hardware troubleshooting; experience with healthcare tech environments preferred; industry certifications (e.g., CompTIA A+, Microsoft, HDI).
Windows, macOS, iOS, Microsoft Office, Active Directory, Group Policy, SCCM, KACE, hardware troubleshooting
3mo
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Help Desk Analyst
Irving, Texas, United States
OnsiteFull Time
Experience supporting end users with PC, printer and peripheral setup/troubleshooting; familiarity with Microsoft Word, Excel, Outlook; strong English communication and customer service skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access
2w
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Client Support Desk Analyst
Texas or Nevada or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Maine or Louisiana or Kentucky or Kansas or Indiana or Idaho or Iowa or Georgia or Florida or Delaware or Arizona or Arkansas or Alabama or West Virginia or Wisconsin or Virginia or Utah or Tennessee or South Dakota or South Carolina or Oklahoma or Ohio
$60k-$75k/yr OnsiteFull Time
3+ YOE3-5 years experience in lending/financial services/SaaS; basic SQL, case/ticket queue experience, strong problem-solving, communication, and analytical skills.
SQL, ServiceNow
2w
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Senior Technical Support Analyst (DISCO Desk)
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years technical support experience at a technology company, strong communication, ticketing system proficiency, problem-solving, ability to create technical documentation and collaborate with engineering.
Quicksite, Kibana, Excel, Salesforce, Jira, Asana, Talkdesk
2mo
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Tech Analyst II
Fort Worth, Texas, United States
FieldFull Time
3+ YOE3–5 years IT/service-desk experience; bachelor’s preferred. Must travel to clinic sites to provide onsite hardware, software, networking and clinical systems support. Familiarity with MS Servers, Microsoft 365, Active Directory, ServiceNow and ITGlue. ITIL, A+ and Microsoft certifications preferred; healthcare experience a plus.
ServiceNow, ITGlue, MS Servers, Microsoft 365, Active Directory, Azure
1mo
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IT Support Analyst - MS365/Teams, MDM (iPhones and iPads) & Jira
Plano or United States
HybridFull Time
3+ YOE3+ years IT service desk experience, bachelor\u0002s or equivalent, experience with Jira Service Management, Microsoft 365, Intune/MDM, Windows 10/11, strong communication and SLA-oriented support skills.
Jira Service Management, Microsoft 365, Exchange Online, OneDrive for Business, Microsoft Teams, Teams Voice, SharePoint, Zoom, Zoom Rooms, Microsoft Intune, Autopilot, Windows 10, Windows 11
4w
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SharePoint Administrator & I/T Support Analyst NV
Plano, Texas, United States
RemoteFull Time
2+ YOEAssociate degree or equivalent,2+ years SharePoint/Microsoft 365 or help-desk experience, knowledge of SharePoint governance and Microsoft 365 services, strong communication skills.
Microsoft SharePoint, Microsoft 365, Microsoft Teams, Microsoft OneDrive, Microsoft Outlook, Microsoft 365 admin, Google Tag Manager
1mo
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Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift)
San Antonio, Texas, United States
$72k-$150k/yr OnsiteFull Time
2+ YOEU.S. citizen able to obtain Tier I Public Trust, 2+ years Cerner/MHS Genesis experience, BS or equivalent preferred, ITIL/HDI or technical certs, service-desk support skills, strong communication and problem-solving.
Cerner Millennium, MHS Genesis
6d
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Engineer
Plano, Texas, United States
$110k-$125k/yr OnsiteFull Time
5+ YOERequires 5+ years in IT operational support, service desk escalation, or access management; Adobe troubleshooting, identity management, SSO, MFA, logs, and strong communication skills.
Adobe, Adobe Admin Console, Active Directory, PingFederate, SSO, MFA
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