19 service desk engineer jobs at 15 companies in Edgewater, MD
2mo
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Service Desk Engineer
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOEActive Top Secret clearance, Bachelor's in IT/cybersecurity (or equivalent), 8 years IT experience (6 years engineering), experience with endpoint engineering, change control, and security governance; willing to undergo government background investigation.
Ivanti, KACE, Microsoft Intune, Group Policy Objects (GPO), JAMF, Autopilot (Windows), Apple Business Manager, VDI, macOS, Windows
1w
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Service Desk Engineer
Fort Meade, Maryland, United States
$120k-$170k/yr OnsiteFull Time
7+ YOEBachelor's degree in a relevant engineering or computing field and 7 years of related experience, or 12 years of systems engineering experience. Requires active TS/SCI with FSP clearance and customer support, troubleshooting, REST, LDAP, SQL, and technical documentation skills.
JIRA, Redmine, LDAP, SQL, RESTful services, Public Key Infrastructure (PKI), Confluence
3w
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Service Desk Technician
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOERequires 5–6 years of service desk or systems engineering support and leadership, technical troubleshooting, ITIL processes, ticketing systems, VIP support, and strong written and verbal communication skills.
ServiceNow, ITIL, Microsoft Exchange, Microsoft System Center Endpoint Protection, Microsoft Distributed File System (DFS), Apple, Android, Mobile Device Management (MDM), Microsoft Intune, Microsoft Active Directory (AD), Microsoft Domain Name Services (DNS), Microsoft Dynamic Host Configuration Protocol (DHCP), Virtual Private Network (VPN), WiFi, Checkpoint Full Disk Encryption, Microsoft Teams, Microsoft SharePoint, Microsoft Windows 10, Microsoft Windows 11, Adobe, Microsoft Office, Voice over Internet Protocol (VOIP), BitLocker, Outlook, Video Teleconferencing (VTC)
3w
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Cloud Service Desk Engineer (DC, Washington)
Washington, District of Columbia, United States
$120k-$145k/yr OnsiteFull Time
8+ YOERequires active Top Secret clearance, bachelor's degree or equivalent, 8 years of IT, endpoint engineering, or cybersecurity experience, and 6+ years supporting cloud and endpoint environments.
Microsoft 365, Microsoft Intune
3mo
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Service Desk Technician/Onsite Engineer
Reston, Virginia, United States
HybridFull Time
4+ YOE4-5 years of Windows OS troubleshooting; experience with Windows servers, Active Directory, DNS/DHCP; remote and on-site support; basic networking and hardware; valid transportation in NOVA area.
Windows, Microsoft 365, Active Directory, DNS, DHCP, Firewalls, Managed Switches, Printers
3w
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Tier 2 Service Desk L2
Reston, Virginia, United States
$60k-$63k/yr OnsiteFull Time
2+ YOE2+ years help desk experience, proficiency with Windows, Active Directory, MDM, ticketing systems and remote tools; strong communication, analytical and time-management skills; Bachelor's in CS/Engineering preferred.
Remedy, Footprints, Microsoft Remote Desktop, Bomgar, Active Directory, Windows 7, Windows 10, Microsoft Office, Google Mail, Google Calendar, Google Drive
2mo
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Cloud Service Desk Representative
Washington, District of Columbia, United States
HybridFull Time
8+ YOEActive Top Secret clearance, 8 years IT/endpoint engineering/cybersecurity experience, 6 years advanced technical support, experience with Microsoft enterprise environments, endpoint and cloud services, strong troubleshooting and customer support skills.
Microsoft 365
1w
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Tier 1 Help Desk Engineer
Arlington or Washington or Alexandria
$21-$31/hr HybridFull Time
0+ YOERequires U.S. citizenship, high school diploma/GED, customer service and IT support experience, Windows 11, Microsoft 365, Office, Exchange/Outlook, hardware troubleshooting, and certification within 45 days.
ServiceNow, Microsoft Windows 11, Microsoft 365, Microsoft Office Suite, Microsoft Exchange, Microsoft Outlook, iOS, Android, CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft 365 Certified, Microsoft Certified Solutions Expert (MCSE), ITIL, ITSM
1w
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TOC Engineer
Bethesda, Maryland, United States
$30-$35/hr OnsiteFull Time
3+ YOERequires AA/AS or equivalent experience, at least 3 years in help desk, service desk, customer service, or NOC environments, IT experience, and knowledge of networking or network monitoring tools.
Splunk, Grafana, SiteScope, SCOM, SL1, xMatters, ServiceNow
1w
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TOC Engineer
Bethesda, Maryland, United States
$30-$35/hr OnsiteFull Time
3+ YOEAA/AS or equivalent experience; 3+ years in help desk, service desk, customer service, or NOC environments; IT experience with networking or network monitoring; strong coordination and technical writing skills.
Splunk, Grafana, SiteScope, SCOM, SL1, xMatters, ServiceNow, ITIL
3mo
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IT Service Manager
Annapolis Junction, Maryland, United States
OnsiteFull Time
10+ YOETop Secret/SCI with Poly; Bachelor's degree; 10+ years system engineering; IT service management and service desk experience; strong communication and documentation skills.
ITIL, DevOps Foundation, Help desk system
3w
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Team Lead: Digital Workplace Engineer
Austin or Boston or Charleston or Charlotte or Chicago or Dallas or Durham or Fort Worth or Harrisburg or Houston or Irvine or Kansas City or Los Angeles or Miami or Nashville or New York or Newark or Palo Alto or Pittsburgh or Portland or Raleigh or San Francisco or Seattle or Washington or Wilmington
$128k-$249k/yr HybridFull Time
7+ YOE7+ years in digital workplace/endpoint engineering; strong Windows, Azure, endpoint management, automation skills; stakeholder influence, KPI reporting, change management, and service desk partnership experience.
Windows, Azure
2d
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Endpoint Engineer - Mid
Arlington, Virginia, United States
$94k-$198k/yr HybridFull Time
6+ YOEService desk, endpoint, or systems administration experience; Microsoft Intune, Windows Autopilot, and PowerShell skills; BA plus 6, AA plus 8, or 12 years’ experience; ability to attain DHS EOD.
Microsoft Intune, Windows Autopilot, PowerShell, Windows Autopatch, STIGs
2d
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Endpoint Engineer - Mid
Arlington, Virginia, United States
$94k-$198k/yr HybridFull Time
6+ YOEService desk, endpoint, or systems administration experience; BA plus 6, AA plus 8, or 12 years’ experience; Intune, Windows Autopilot, PowerShell, and lifecycle management experience; ability to attain DHS EOD.
Microsoft Intune, Windows Autopilot, PowerShell, ITIL, STIGs
2w
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IT Support Specialist
Fairfax, Virginia, United States
HybridFull Time
3+ YOERequires 3–5 years of Tier 2 IT help desk or technical support experience, Microsoft 365 administration, SharePoint, Teams, OneDrive, and Jira Service Management experience; regulated-environment experience preferred.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Jira Service Management (JSM), Entra ID (Azure AD), Microsoft 365, SSO, SAML, API, CMMC, NIST, ISO, HIPAA, Oracle
4d
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Network Deployment Engineer
Chantilly, Virginia, United States
$85k-$142k/yr OnsiteFull Time
2+ YOERequires active TS/SCI clearance, degree or equivalent IT experience, DoD 8570 IAT Level II and computing environment certifications, and experience administering Microsoft, VMware, networking, and service desk systems.
Microsoft Windows Server, Microsoft Windows 10, Microsoft Exchange, Microsoft Active Directory, Microsoft Office, DNS, Group Policy, PKI, VMware vSphere, VMware Horizon View, DHCP, TCP/IP, HP SAN, CRM, ServiceNow
2mo
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Accepting Applications - Hourly Hotel Positions
Alexandria, Virginia, United States
OnsiteFull Time
Accepting applications for hourly roles across engineering, food and beverage, front desk, and housekeeping; open to candidates for hourly hotel positions.
4w
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Senior Manager, Information Technology
McLean, Virginia, United States
$125k-$250k/yr OnsiteFull Time
5+ YOE5+ years IT support/service desk management; experience with global, distributed teams; ITIL/process engineering experience; knowledge of Mac OS, Windows, cloud (AWS, Google Compute Engine), VMware, and networking/security; strong communication and change management; AI tool adoption experience preferred.
Mac OS, Windows, AWS, Google Compute Engine, VMware, Microsoft Copilot, ChatGPT Enterprise
2mo
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Pending Field IT Operations & Customer Support Opportunities within DHS/TSA
Springfield or Dulles or Reston
OnsiteFull Time
2+ YOEUS citizenship and ability to obtain/maintain DHS Public Trust (some roles require Secret/Top Secret). Education ranges from high school to bachelor's; experience ranges from 2+ years (service desk/field IT) to 5+ years (engineers/managers). Desired: ITIL Foundation, CompTIA A+, ServiceNow, AWS Connect.
ServiceNow, AWS Connect, WebEOC, Land Mobile Radio (LMR)
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