216 service desk engineer jobs at 108 companies in United States
4w
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Service Desk Engineer
New York, New York, United States
OnsiteFull Time
2+ YOE2+ years service-desk/MSP experience; strong Microsoft 365, Entra ID, Intune, endpoint and security knowledge; ITSM and ITIL familiarity; strong communication and troubleshooting skills.
Microsoft 365, Entra ID, Intune, Microsoft Defender, Microsoft Teams, Microsoft SharePoint Online, Exchange Online, Active Directory, Windows 11, macOS, iOS, Android, Azure, AWS, VDI, VPN, ConnectWise, ServiceNow, HaloPSA, Autotask, PowerShell, Python, Microsoft Copilot, ChatGPT
2w
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Service Desk Engineer
Blue Bell, Pennsylvania, United States
$55k-$70k/yr OnsiteFull Time
8+ YOEExperience providing first-level service desk support with ServiceDesk E2, ITIL, Windows, MAC, and networking; bachelor's in computer science; 8+ years IT experience; strong communication and SLA adherence.
ServiceDesk E2, ITIL, Windows, MAC, Networking
3w
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Service Desk Engineer
United States
$25-$26/hr RemoteFull Time
1+ YOE1–3 years service desk/MSP experience; strong Windows/macOS and Microsoft 365 knowledge; Intune/Addigy/Jamf and Active Directory/Entra ID experience; networking fundamentals and familiarity with RMM/PSA and endpoint security.
Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Microsoft Intune, Addigy, Jamf, ConnectWise, Autotask, ServiceNow, Entra ID, Active Directory, NinjaOne
2mo
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Service Desk Engineer
South Burlington or Rutland or West Lebanon or Plattsburgh or Westbrook
$56k-$70k/yr HybridFull Time
2+ YOE2+ years help desk or network administration experience; strong Windows and Active Directory skills; virtualization and backup experience; excellent communication; CompTIA/Microsoft/Cisco/VMware certifications preferred.
Windows 10, Windows 11, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Server 2021, Windows Server 2025, VMware, Microsoft Hyper-V, Citrix, Microsoft Remote Desktop Services, HP Insight Manager, Dell OpenManage
1mo
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L3 IT Service Desk Engineer
Jersey City or San Jose
$38/hr OnsiteContract, Full Time
8+ YOE8+ years field engineering experience supporting GPU servers, storage, and networking; hands-on with IPMI/BMC, Linux, VMware, Windows Server, Python, Kubernetes, Redfish; bachelor’s degree preferred; able to work swing/graveyard shifts and travel 5–10%.
Linux, VMware, Windows Server, Python, Kubernetes, Redfish, IPMI, BMC, iSCSI, RoCE, SAS, Shell, Batch
1mo
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Service Desk Engineer II
Atlanta, Georgia, United States
$54k-$70k/yr OnsiteFull Time
4+ YOEExperience supporting Microsoft Windows 11 and Microsoft 365, Active Directory/Entra ID and MFA, RingCentral, ticketing systems; 3–4+ years IT service desk or customer service experience; ITIL knowledge; strong communication and troubleshooting skills.
Microsoft Windows 11, Microsoft 365, RingCentral UCaaS, Entra ID, Active Directory, Microsoft Copilot, Avita Service Connect
2mo
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Service Desk Engineer
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOEActive Top Secret clearance, Bachelor's in IT/cybersecurity (or equivalent), 8 years IT experience (6 years engineering), experience with endpoint engineering, change control, and security governance; willing to undergo government background investigation.
Ivanti, KACE, Microsoft Intune, Group Policy Objects (GPO), JAMF, Autopilot (Windows), Apple Business Manager, VDI, macOS, Windows
1mo
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Tier II Service Desk Engineer
Tucson, Arizona, United States
OnsiteFull Time
4+ YOE4+ years IT service desk experience, MSP experience preferred; familiarity with Microsoft 365, Azure AD, Intune, RMM; strong communication and customer service; IT degree or certifications (Cisco,A+,Network+,Microsoft)
HaloPSA, Hudu, Intune, Immybot, Meraki, Microsoft 365, Rhombus, Avigilon Alta, Azure Active Directory
2mo
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Service Desk Manager/Engineer III
Norfolk, Virginia, United States
RemoteFull Time
10+ YOE10+ years in service desk, ITIL, ticketing systems, CASREP; leadership; DoN C4ISR experience preferred; BS in engineering/science/computer/related fields; Secret clearance.
Remedy, ITIL, CASREP, SITREP, DSR
1mo
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Service Desk Engineer
Jefferson City, Missouri, United States
OnsiteFull Time
3+ YOE3+ years IT support (including 3 years MSP), experience with Windows workstations/Server and networking, strong documentation and customer-service skills, certifications (Microsoft/CompTIA/Cisco) preferred.
Windows, Windows Server, Microsoft Office Suite, O365, GSuite, Graphus, Inky, Mimecast, Microsoft Defender
1mo
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Service Desk Engineer (Level 2)
London or Bermondsey or Hong Kong or Paris or New York City or Seoul
HybridFull Time, Contract
Experienced L2 service desk professional with Microsoft 365, Entra ID, Intune, Jamf, SysAid/ITSM and networking fundamentals; strong communication, ITIL4 practices and ability to deliver white‑glove support for events.
SysAid, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Intune, Jamf Pro, Jamf, Bitwarden, SentinelOne, Meraki, DNS Filter, Microsoft Autopilot, Entra ID, Microsoft Exchange Online, ServiceNow, Freshservice, Halo, Microsoft Azure Virtual Desktop, PowerShell
2mo
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Service Desk Engineer
Plattsburgh, New York, United States
$56k-$95k/yr HybridFull Time
1+ YOE1+ years IT helpdesk or network experience; college or IT trade school or relevant certifications; strong verbal/written communication; experience with Windows workstations/servers, virtualization, Citrix/RDS, networking, backup/malware tools, and systems management software.
Windows 7, Windows 8, Windows Server 2003, Windows Server 2008, Windows Server 2012, VMware, Microsoft Hyper-V, Citrix, Microsoft Remote Desktop Services, HP Insight Manager, Dell OpenManage, Active Directory, Anti-virus, Anti-spam, Anti-spyware, Backup and Recovery technologies, Firewalls, Routers, Managed Switches
2w
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Service Desk Engineer
Salt Lake City, Utah, United States
OnsiteFull Time
Provide L2/L3 technical support for endpoints and cloud, escalate M365/Intune/Autopilot/Entra ID issues, create runbooks and SOPs, and develop automation (PowerShell) to reduce recurring incidents.
M365, Exchange, Teams, OneDrive, Intune, Autopilot, Entra ID, PowerShell
1mo
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Service Desk Engineer II
Atlanta, Georgia, United States
$54k-$70k/yr OnsiteFull Time
4+ YOEJourney-level Microsoft 365 and Windows 11 support, troubleshooting Entra ID/Active Directory/MFA, RingCentral UCaaS, ticketing documentation, IT asset management, 4+ years customer service/Tier1-2 experience, associates degree preferred, ITIL Foundation preferred.
Microsoft Windows 11, Microsoft 365, RingCentral UCaaS, Entra ID, Active Directory, MFA, Avita Service Connect, Microsoft Copilot
1w
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IT Service Desk Engineer
United States
$96k-$114k/yr RemoteFull Time
5+ YOE5+ years Tier 2 technical support experience across desktop and mobile platforms; 3+ years administering Google Workspace, Atlassian, Okta, Jamf, and Slack; networking and scripting knowledge; root-cause analysis and SLA ownership.
Google Workspace, Atlassian, Okta, Jamf, Slack, AWS Workspaces, LibreChat, Gemini, Glean
3w
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Service Desk Engineer (Cleared) CBO
Washington, District of Columbia, United States
$125k-$165k/yr OnsiteFull Time, Part Time
8+ YOE8+ years IT experience (6+ years engineering), U.S. Top Secret clearance, expertise with Microsoft 365 and Entra ID, ServiceNow proficiency, escalated endpoint troubleshooting, and workflow automation.
Microsoft 365, Entra ID, ServiceNow
3w
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Service Desk Engineer III
Greenwood Village, Colorado, United States
$70k-$90k/yr OnsiteFull Time
5+ YOEMinimum 5 years supporting network infrastructure, strong Windows/AD/Group Policy and advanced networking skills; experience with Exchange, SQL, StorageCraft, SAN, Citrix, VMware, Hyper-V, O365, Azure; mentoring and documentation experience.
Windows, Active Directory, Group Policy, HP, Cisco, VLAN, VPN, NAT, Routing, Wireless, Exchange, SQL, StorageCraft, SAN, Citrix, VMware, Hyper-V, O365, Azure
1mo
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Sr. Service Desk Engineer
Irvine or New York
$100k-$130k/yr OnsiteFull Time
5+ YOE5+ years supporting end users in Windows and macOS; experience with Microsoft 365, Intune, Entra ID/Azure AD, endpoint management, ticketing systems; strong troubleshooting, communication, and security awareness.
Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, Windows 10, Windows 11, macOS, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Microsoft Defender, Microsoft Copilot, PowerShell, REST APIs, Microsoft Graph API, Jira Service Management, ServiceNow, Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, VMware, ChatGPT Enterprise, Teams Rooms
2d
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Senior Service Desk Engineer
Merriam, Kansas, United States
OnsiteFull Time
5+ YOE5+ years IT support experience, project leadership, ITIL knowledge, strong communication and analytical skills, Microsoft 365 and endpoint management experience.
NinjaOne, Intune, Autopilot, Microsoft 365, ITSM, ITAM
1mo
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Service Desk & Infrastructure Engineer
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOEUS citizen with active Top Secret clearance, 8+ years IT experience (6+ years in engineering), expertise with image automation, Ivanti/KACE patching, EDR/SIEM logging (Microsoft Sentinel), and experience in change control and audit processes.
Ivanti, KACE, EDR, AV, SIEM, Microsoft Sentinel, VDI
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