8 service desk engineer jobs at 7 companies in Hoffman Estates, IL
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Service Desk Engineer
Athens or Chicago or Mumbai
HybridFull Time
Protera Technologies: Private IT services provider delivering SAP managed services, cloud modernization, and outsourcing to businesses.
Computing, electronics, or related IT degree/certification or equivalent experience; English fluency; communication, problem-solving, multitasking, and independent-work skills. ITSM, ITIL, SAP, Linux, networking, systems, databases, or application support are beneficial.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Word, SAP, Linux, ITSM, ITIL, Microsoft Azure, AWS
Impact Networking: Privately held U.S. managed services provider delivering IT, cybersecurity, marketing, digital transformation, and print services to businesses.
3+ YOERequires 3+ years of relevant IT support experience, Windows Server administration, Active Directory, DNS, DHCP, VPN, networking, Office 365 administration, troubleshooting, and strong communication skills.
Windows Server 2019-2025, Active Directory, DNS, DHCP, VPN, Office 365, Remote Desktop Services, RMM, VMWare, Hyper-V, Azure, Microsoft Exchange, SQL, Microsoft SharePoint, SAN, NAS, Microsoft Fundamental and Associate certifications, CompTIA A+, CompTIA Network+, CompTIA Server+, CompTIA Security+, Cisco
World's Finest Chocolate: Employee-owned Chicago chocolate manufacturer serving schools, teams, retailers, and community groups through fundraising and confectionery products.
1+ YOEDiploma or bachelor\u0002s in IT or related (or equivalent experience),1\u00023 years help desk experience,Windows and Microsoft 365 knowledge,LAN/WAN and Wi\u0002Fi troubleshooting,Active Directory experience,and strong communication and customer service skills.
Windows, Microsoft 365, Active Directory, Microsoft Defender, Microsoft Intune
2+ YOERequires 2+ years in IT or service desk support, enterprise application experience, Windows and Microsoft 365 knowledge, ticketing and IT service management experience, and strong troubleshooting and communication skills.
Austin or Boston or Charleston or Charlotte or Chicago or Dallas or Durham or Fort Worth or Harrisburg or Houston or Irvine or Kansas City or Los Angeles or Miami or Nashville or New York or Newark or Palo Alto or Pittsburgh or Portland or Raleigh or San Francisco or Seattle or Washington or Wilmington
$128k-$249k/yrHybridFull Time
K&L Gates: Global law firm providing corporate, regulatory, litigation, and policy services to companies, public entities, institutions, and individuals.
7+ YOE7+ years in digital workplace/endpoint engineering; strong Windows, Azure, endpoint management, automation skills; stakeholder influence, KPI reporting, change management, and service desk partnership experience.
LeadingIT: Managed IT and cybersecurity provider serving Chicagoland businesses, nonprofits, schools, governments, and professional organizations.
Help desk or customer support experience, computer systems knowledge, technical troubleshooting, customer service, documentation, and problem-solving skills required. CompTIA A+ and Network+ are preferred.
DV Trading: Proprietary trading firm using its own capital to provide liquidity across global derivatives, securities, and commodity markets.
4+ YOERequires 4+ years in service desk or IT support, knowledge of Windows, macOS, Linux, hardware, networking, ticketing, and incident management; experience with SCCM, Intune, or Jamf; on-call availability.
DV Trading: Proprietary trading firm using its own capital to provide liquidity across global derivatives, securities, and commodity markets.
4+ YOERequires 4+ years in service desk or IT support, knowledge of Windows, macOS, Linux, hardware, software, networking, ticketing and incident management, plus endpoint management experience and on-call availability.