5 service desk lead jobs at 5 companies in Apache Junction, AZ
3w
Save
Mark Applied
Hide
3w
Service Desk Team Lead
Tempe, Arizona, United States
OnsiteFull Time
Monogram Health: Provides in-home medical care for patients with chronic conditions.
3+ YOE1+ MgmtHigh school diploma, 3+ years IT support experience with 1+ year supervisory experience; knowledge of ITIL and ticketing systems; strong leadership, communication, and metric analysis skills.
Fresh Service, ServiceNow, Jira, Zendesk, Windows, macOS, Azure, Active Directory, Microsoft Office 365
Alamo Management Group: Provides community association management services for residential properties.
Experience with HOA/community operations preferred; strong organization, customer service, written and oral communication; MS Office proficiency; must pass drug screen, background check and MVR when driving is required.
2+ YOEHigh school diploma or equivalent, 2+ years of hospitality front desk or guest service experience, and prior hotel or resort supervisory or team lead experience. Strong communication and judgment required.
Opera, property management systems, front office software
Arrivia: Provides white-label travel technology and loyalty solutions to global brands.
5+ YOE5+ MgmtBachelor's in MIS, Computer Science, IT, or related field, or 7 years in IT support; 5+ years leading service desk teams; ITSM, endpoint management, MDM, DEX, automation, and people leadership experience; ITIL v4 required.
Maricopa County Community College District: Operates public community colleges providing higher education and training.
4+ YOE2+ MgmtBachelor's in IT (or equivalent) and 4 years related experience including 2 years lead work; supervisory experience in service desk; knowledge of ITIL and end-user support; valid Arizona Class D driver's license; ability to lift 25 lbs.