12 service desk lead jobs at 11 companies in Berkeley, CA
3w
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Front Desk (Lead)
San Francisco, California, United States
$19-$27/hr OnsitePart Time
1+ YOE1+ year front-desk or customer service experience preferred; proficiency with booking/POS software; strong communication, organizational, and problem-solving skills; ability to stand long periods and lift up to 20 lbs.
WellnessLiving, Mindbody, Google Workspace
1w
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Associate Director, IT Service Desk
United States or San Francisco
HybridFull Time
10+ YOE5+ MgmtBachelor's degree or equivalent; 10+ years in IT, customer experience, or service desk; 5+ years leading teams; expertise in vendors, SLAs, crisis management, projects, and executive communication.
HIPAA, SLA, KPI, AI
1w
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Associate Director, IT Service Desk
Brisbane or San Francisco or United States
$185k-$225k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree or equivalent; 10+ years in IT, customer experience, or service desk; 5+ years leading teams; vendor, crisis, project, and executive leadership experience required.
Service Level Agreements (SLAs), Key Performance Indicators (KPIs), Electronic Medical Records (EMR), HIPAA, Epic
1mo
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Holiday Inn Express Walnut Creek - Front Desk Lead
Walnut Creek, California, United States
$19/hr OnsiteFull Time
High school diploma or equivalent; hotel/front-desk experience preferred with leadership experience; strong customer service, multitasking, problem-solving, cash-handling and communication skills.
2mo
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Level II / Service Desk Lead Technician
Santa Clara, California, United States
OnsiteFull Time
3+ YOEProvide IT support, service desk liaison, hardware setup, AD/DNS/DHCP, Windows/macOS, 3+ years experience; Microsoft 365; CompTIA A+/Server+ preferred; valid driver license.
Microsoft 365, Active Directory, DNS, DHCP, Windows Server, Windows 10, macOS, Server 2012, Server 2019, CompTIA A+, CompTIA Server+
6d
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Front Desk and Sales Associate- Must have weekend availability (INNER RICHMOND)
San Francisco, California, United States
$19/hr OnsiteFull Time, Part Time
Front desk, client service, lead management, membership sales, studio operations, and childcare support skills; weekend availability required.
1mo
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Service Director - Palm Beach County
Palm Beach County or Miami or San Francisco
OnsiteFull Time
4+ YOE2+ Mgmt4+ years in MSP/IT services with 2+ years leading help desk or field teams; hands-on with RMM/PSA platforms; experience building processes, SLAs, and documentation; strong client communication and people-management skills; willing to be based in South Florida and travel periodically.
RMM, PSA
2mo
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Lead Operations Clerk
San Francisco, California, United States
OnsitePart Time
1+ YOEHigh school diploma and 1 year related admin experience (or equivalent); fitness center experience; CPR and first aid within 3 months; cash handling, front-desk and program registration skills; competency with FileMaker, CSI, Citrix, Microsoft Word; strong customer service and leadership.
Microsoft Word, FileMaker, CSI, Citrix
1w
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Team Lead: Digital Workplace Engineer
Austin or Boston or Charleston or Charlotte or Chicago or Dallas or Durham or Fort Worth or Harrisburg or Houston or Irvine or Kansas City or Los Angeles or Miami or Nashville or New York or Newark or Palo Alto or Pittsburgh or Portland or Raleigh or San Francisco or Seattle or Washington or Wilmington
$128k-$249k/yr HybridFull Time
7+ YOE7+ years in digital workplace/endpoint engineering; strong Windows, Azure, endpoint management, automation skills; stakeholder influence, KPI reporting, change management, and service desk partnership experience.
Windows, Azure
1w
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Lead Program Monitor (Safe Haven)
San Francisco, California, United States
$31/hr OnsiteFull Time
4+ YOERequires 4+ years overseeing front desk duties in a residential hotel or treatment setting, English fluency, crisis management and de-escalation experience, Microsoft Office proficiency, and California ServSafe food handler qualification.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Interim Lead Dental Front Office Receptionist
San Rafael, California, United States
$28-$30/hr OnsiteTemporary
High school diploma/GED, Spanish fluency, 45 wpm typing, EPIC and Microsoft Office experience preferred, ability to lift 20–25 lbs, weekend availability; supervises front desk staff.
EPIC, Microsoft Excel, Microsoft Word, PowerPoint
2mo
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Member Care Supervisor
Redwood City, California, United States
$20-$22/hr OnsitePart Time
Lead and supervise Member Care team; ensure welcoming member experiences; manage front-desk operations; CPR/AED and First Aid required; Live Scan and mandated reporter certifications; part-time, limited hours.
Google Docs, Google Sheets, Google Calendar, Google Workspace