21 service desk lead jobs at 15 companies in Chamblee, GA
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Sr. Service Desk Shift Lead
Atlanta, Georgia, United States
OnsiteFull Time
DMI: Provides end-to-end digital transformation and managed IT services.
2+ YOEBachelor's in IT or related field, 2+ years as a service desk shift lead, U.S. citizenship required for role access, ITIL preferred, demonstrated leadership of service desk operations and SLA/KPI management.
AQUA Dermatology: Provides medical, surgical, and cosmetic dermatology and skincare services.
2+ YOEHigh school diploma required; 2+ years management/supervisory experience in a medical office preferred; strong communication and leadership; knowledge of dermatology office protocol.
Summit Spine & Joint Centers: Provides interventional pain management and ambulatory surgery center services.
Customer service and front-office leadership experience, willingness to travel and cross-train, EHR experience preferred, and one year of clinical experience preferred.
So Chic Salon Brands: Parent operating Bob Steele and W. Daly hair salons.
Must be at least 18 and authorized to work in the United States. Previous salon, hospitality, retail, or customer service experience preferred; must meet required schedule.
Concord Hospitality: Manages, develops, and owns premium hotel properties in North America.
High school diploma or equivalent preferred; hospitality or customer service experience is a plus. Requires strong communication, interpersonal, multitasking, organizational, and customer service skills.
Cortavo: All-inclusive managed IT services for small and mid-sized businesses.
3+ YOE2+ MgmtAssociate's degree or higher, 3+ years IT service desk and customer service experience, 2+ years leading technical teams, MSP experience, familiarity with ticketing, SOPs, SLAs, and strong communication skills.
Halo, Datto, IT Glue, PI, Microsoft 365, Windows 10, Windows 11, Mac OS
Paws Up Capital: Operates a network of dog daycare and boarding facilities.
Responsible for lead follow-up, sales conversion, client communication, basic data entry, and maintaining front-of-house operations; passion for dogs and customer service required.
Patient Services Representative Lead - Front Desk - Osprey, FL
Osprey or Brookhaven
OnsiteFull Time
Family Dermatology: Medical practice providing comprehensive dermatological and cosmetic skin care.
1+ YOE1+ MgmtHigh school diploma or equivalent required; associate degree preferred. Requires 1–3 years of leadership experience with direct reports, customer service, communication, organization, problem resolution, and strategic thinking.
Patient Services Representative Lead - Front Desk - Loganville, GA
Loganville, Georgia, United States
OnsiteFull Time
PhyNet Dermatology: Provides administrative management services for dermatology medical practices.
1+ YOE1+ Mgmt1+ years leadership experience with direct reports, high school diploma required (associates preferred), strong customer service, phone skills, EMA and ECW superuser, QA monitoring and peer coaching.
1+ YOE1+ MgmtHigh school diploma required (Associates preferred). 1-3 years leadership experience with direct reports, strong customer service, phone triage, QA monitoring, and technical proficiency with EMA and ECW.
Patient Services Representative Lead - Front Desk - Seattle, WA
Seattle or Brookhaven
$21-$26/hrOnsiteFull Time
PhyNet Dermatology: Operates a national network of clinical dermatology practices.
1+ YOE1+ MgmtHigh school diploma or equivalent required; associate degree preferred. Requires 1–3 years of leadership experience with direct reports, customer service, communication, organization, problem resolution, and strategic thinking.
Peachtree Orthopedics: Comprehensive orthopedic surgery and specialized medical care services.
1+ YOE1+ year healthcare front-desk or patient services experience; high school diploma or GED required; Associate degree preferred; proficiency with EMR and Microsoft Office; strong communication and leadership skills.
Keplr Vision: Provides business support services to independent optometry practices.
3+ YOEProvide front-desk patient care and administrative support; 3+ years experience preferred; strong customer service, time management, multitasking, and computer proficiency.
Keplr Vision: Provides business support services for medically focused optometry practices.
Provide front-desk patient care, scheduling, phone communication, check-in/out, mentor staff; 3+ years experience preferred but will train; strong customer service and computer proficiency.
Stratton Amenities: Provides concierge and front desk services for residential properties.
Supervisory or team-lead experience preferred; hospitality or customer service experience preferred. Requires reliable transportation, flexible scheduling, weekend availability, and travel between properties.
Central Rock Gym: A community-powered climbing gym combining world-class climbing, fitness, and youth programs in a welcoming environment.
Lead on duty providing front desk service, supervising desk staff, ensuring facility safety and operations, flexible availability for nights/weekends/early mornings, prior desk/customer-facing leadership experience preferred.