12 service desk lead jobs at 7 companies in Epping, NH
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Lead Service Desk Specialist, Technology Experience & Community
Boston, Massachusetts, United States
$100k-$140k/yrHybridFull Time
Boston University: Private research university providing higher education degree programs.
3+ YOEBachelor's degree or equivalent experience and 3+ years in technical support, client services, or IT support. Requires advanced technical and computer skills plus analytical and project/process management skills.
East Greenbush or Albany or New York City or Boston or North America
$23-$25/hrOnsiteFull Time
Veterinary Practice Partners: -owns and operates a network of veterinary hospitals.
2+ YOETwo years of veterinary experience, strong leadership and organizational skills, excellent communication abilities, and willingness to support client service, scheduling, and front desk operations.
Austin or Boston or Charleston or Charlotte or Chicago or Dallas or Durham or Fort Worth or Harrisburg or Houston or Irvine or Kansas City or Los Angeles or Miami or Nashville or New York or Newark or Palo Alto or Pittsburgh or Portland or Raleigh or San Francisco or Seattle or Washington or Wilmington
$128k-$249k/yrHybridFull Time
K&L Gates: Global law firm providing comprehensive legal and regulatory counsel.
7+ YOE7+ years in digital workplace/endpoint engineering; strong Windows, Azure, endpoint management, automation skills; stakeholder influence, KPI reporting, change management, and service desk partnership experience.
Lead Field Support Technician-Mount Auburn Hospital
Cambridge or Boston
$32-$45/hrOnsiteFull Time
Beth Israel Lahey Health: Integrated regional healthcare provider operating hospitals and clinical centers.
5+ YOEHigh school diploma/GED, A+ certification, and 5+ years of Service Desk, Field, or IT Support experience in a complex enterprise environment. Requires Windows, macOS, mobile, network, Citrix, Microsoft infrastructure, and ITSM expertise.
Information Technology Service Management, Microsoft Windows, Microsoft Office, Windows 10, macOS, iOS, Android, Citrix Systems, Microsoft Active Directory, Microsoft Exchange, Microsoft 365, ServiceNow, Remedy, Oracle PeopleSoft, Workday, Dell, Apple, HP, Ricoh, IP, DNS
Central Rock Gym: A community-powered climbing gym offering world-class climbing, fitness, and youth programs in a welcoming environment.
Lead front-desk operations and staff during shifts, ensure safety and facility standards, provide member service, use Rock Gym Pro and Google Suite; flexible schedule with nights, weekends, early mornings; prior desk or leadership experience preferred.
Central Rock Gym: An indoor climbing gym brand focused on providing safe, welcoming facilities and excellent member experiences.
Lead front-desk operations, supervise desk staff, ensure facility safety and cleanliness, handle member escalations, and support onboarding and training. Flexible schedule including nights, weekends, early mornings, and some holidays.
Central Rock Gym: A climbing gym operator focused on delivering safe, welcoming, and smoothly run fitness facilities.
Lead on-duty shifts with front desk duties, customer service, staff guidance, facility oversight, incident response, and use of Rock Gym Pro; flexible availability for nights, weekends, and early mornings required.
Planned CompaniesNASDAQ: FSV: Providing facility services including janitorial, security, and concierge solutions.
3+ YOERequires 3+ years of lead front desk or lead security experience, strong written and verbal communication, basic computer skills, local knowledge, multitasking ability, and ability to lift up to 50 pounds.
Central Rock Gym: An indoor climbing gym operator providing member-focused fitness and recreation services.
Lead front-desk operations and staff during shifts, provide exceptional member service, ensure facility safety and cleanliness, handle escalations, and support onboarding/training. Flexible schedule with nights, weekends, and early mornings required.
Central Rock Gym: A climbing gym operator focused on delivering safe, welcoming, member-focused fitness and recreation services.
Lead on-duty shifts, oversee front-desk operations, provide excellent member service, support staff, ensure facility safety and cleanliness, and handle basic operational tasks. Flexible availability including nights, early mornings, weekends, and some holidays.
Planned CompaniesNASDAQ: FSV: Providing facility services including janitorial, security, and concierge solutions.
3+ YOERequires 3+ years of front desk or security lead experience, strong written and verbal communication, basic computer skills, local area knowledge, multitasking, and ability to lift up to 50 pounds.
Harvard Business Publishing: Publishes business research and provides corporate training services.
10+ YOE4+ Mgmt10+ years IT experience, 4+ years leading help desk or end-user support, IT transformation, endpoint management, identity, automation, Power Platform, APIs, ITSM, ITIL, telemetry, and change management.
Microsoft Intune, MDM, Azure AD, Microsoft Power Platform, Graph, REST, Copilot Studio, Nexthink, SRE, ITSM, ITIL, APIs