20 service desk lead jobs at 15 companies in Hackensack, NJ
2mo
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IT Service Desk Manager
Chicago or New York City or Toronto or London or Frankfurt or Tokyo or Hong Kong or Seoul or Sydney
$135k-$165k/yr HybridFull Time
Experience leading a distributed service desk, hands-on Tier 2/3 support, Microsoft 365 and Intune experience, Azure/AWS familiarity, VMware, networking fundamentals, PowerShell scripting, Jira Service Management, ITIL familiarity, strong communication and customer-service skills.
Microsoft 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Intune, Microsoft Endpoint Manager, Microsoft Entra ID, Active Directory, Simeon Cloud, Windows 11, Windows Server, Azure, AWS, VMware, DNS, DHCP, VPN, Zscaler, Zoom, Jira Service Management, Jira, Confluence, PowerShell, Python, Dell, Apple, macOS, iOS, ChatGPT, Claude AI, Glean, Fireflies AI, Gemini
3w
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IT Service Desk Lead
Montvale, New Jersey, United States
$90k-$115k/yr OnsiteFull Time
5+ YOE5+ years IT experience with leadership, AS degree or professional IT certifications, strong ticketing system experience (ZenDesk), hardware/network knowledge, Microsoft 365 and Planner familiarity, strong communication and problem-solving.
ZenDesk, Microsoft Planner, Microsoft 365
1w
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Team Lead, Enterprise Service Desk
Newark, New Jersey, United States
$80k-$85k/yr OnsiteFull Time
5+ YOERequires 5+ years in a relevant field, ITIL knowledge or certification, service desk and infrastructure experience, ConnectWise ITSM experience, and ability to work Eastern Time hours; bachelor's degree preferred.
ConnectWise ITSM, Microsoft Windows 10, Microsoft Windows 11, Microsoft Windows Server 2016-2025, Microsoft 365, Microsoft Intune, Entra ID, Active Directory, Citrix XenApp, VMware, Hyper-V, Proxmox, Cisco Meraki, Proofpoint, Mimecast
1w
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Front Desk Supervisor
Hasbrouck Heights, New Jersey, United States
OnsiteFull Time
Leads front desk associates, provides excellent guest service, handles check-in, reservations, room assignments, communications, deposits, and emergency procedures while maintaining hotel standards.
2d
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Full-Time Front Desk Lead
Middletown, New Jersey, United States
$25/hr OnsiteFull Time
2+ YOERequires 2+ years of receptionist experience in an ambulatory or acute care setting and employee management experience. Must maintain HIPAA practices and support scheduling, staffing, training, and patient service.
1mo
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Director – Enterprise Service Experience
Princeton, New Jersey, United States
$170k-$205k/yr HybridFull Time
10+ YOEBachelor's in CS/IT or related,10+ years leading service desk/service delivery,deep experience with AI/automation,ITSM frameworks,analytics,global service operations and stakeholder management.
Nexthink, ServiceNow, Splunk, Power BI, ServiceNow Virtual Agent, AI Agent Framework, ServiceNow Performance Analytics
3d
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Lead Veterinary Receptionist
East Greenbush or Albany or New York City or Boston or North America
$23-$25/hr OnsiteFull Time
2+ YOETwo years of veterinary experience, strong leadership and organizational skills, excellent communication abilities, and willingness to support client service, scheduling, and front desk operations.
1mo
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Market Management Lead
New York, New York, United States
$70k-$115k/yr OnsiteFull Time
5+ YOEUndergraduate degree, 5+ years in financial services (trading management/operations/strategy preferred), active Series 7, Series 63 and 57 required/obtainable, strong executive communication, project management, and trading desk operations familiarity.
E*Trade
2w
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Team Lead: Digital Workplace Engineer
Austin or Boston or Charleston or Charlotte or Chicago or Dallas or Durham or Fort Worth or Harrisburg or Houston or Irvine or Kansas City or Los Angeles or Miami or Nashville or New York or Newark or Palo Alto or Pittsburgh or Portland or Raleigh or San Francisco or Seattle or Washington or Wilmington
$128k-$249k/yr HybridFull Time
7+ YOE7+ years in digital workplace/endpoint engineering; strong Windows, Azure, endpoint management, automation skills; stakeholder influence, KPI reporting, change management, and service desk partnership experience.
Windows, Azure
1mo
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Lead Certified Medical Assistant #Full Time
White Plains, New York, United States
$27-$37/hr OnsiteFull Time
3+ YOECertified CMA with 3+ years MA experience, BCLS/AED required, EMR proficiency, front-desk experience, strong communication, organizational and supervisory skills.
EMR, Microsoft Excel, Microsoft Word, Epic
2mo
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Mass Postings - Shift Supervisor
New York, New York, United States
$22-$27/hr OnsitePart Time
Lead on-duty shifts, provide member-facing service, supervise desk staff, ensure facility safety and operations; flexible availability for nights, weekends, early mornings; prior desk or customer-facing leadership experience preferred; CPR/First Aid a plus.
Rock Gym Pro (RGP), Google Suite
4w
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Corporate Vice President - Manager, Agent Support Operations
New York City, New York, United States
$133k-$190k/yr HybridFull Time
8+ YOE8+ years leading help desk/contact center or technology support operations; experience with cloud contact center platforms, outsourced vendor management, BYOD environments, operational analytics, workforce planning, and AI/self-service initiatives.
Amazon Connect, Genesys Cloud, Five9, NICE CXone, Contact Lens
1mo
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Art School Student Services Coordinator (Part-Time)
Larchmont, New York, United States
$17-$18/hr OnsitePart Time
Part-time, customer-service role requiring evening and weekend availability; strong communication, organization, and multitasking; experience with HubSpot for lead follow-up; comfortable handling front-desk operations and enrollment tasks.
HubSpot
1w
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Concierge Mixed Shift
Stamford, Connecticut, United States
$20/hr OnsiteFull Time
3+ YOERequires 3+ years of front desk or lead security experience, excellent written and verbal communication, basic computer skills, local knowledge, multitasking, time management, and ability to lift up to 50 pounds.
3mo
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Sales and Marketing Manager
Danbury, Connecticut, United States
$19-$23/hr OnsiteFull Time
2+ YOELead sales/front desk operations; 2+ years sales & customer service; ability to work with children; strong communication and organization; willing to train as swim instructor; lifeguard/CPR/First Aid/AED certifications preferred.
iClassPro, Point of Sale (POS), Promotional items
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