19 service desk lead jobs at 11 companies in Hingham, MA

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Lead Service Desk Specialist, Technology Experience & Community
Boston, Massachusetts, United States
$100k-$140k/yr HybridFull Time
Boston University
Boston University: Private research university providing higher education degree programs.
3+ YOEBachelor's degree or equivalent experience and 3+ years in technical support, client services, or IT support. Requires advanced technical and computer skills plus analytical and project/process management skills.
SAP ERP, BUworks, Blackboard Learn
3w
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Front Desk / Sales Associate
Framingham, Massachusetts, United States
OnsitePart Time
Club Pilates
Club PilatesNYSE: XPOF: Provides reformer-based group Pilates classes and instructor training.
Customer-service and sales experience, strong verbal and written communication, outgoing personality, proficient computer skills, ability to follow sales processes and lead follow-up.
1w
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AC Guest Experience Lead
Falmouth, Massachusetts, United States
$23-$24/hr OnsiteFull Time
AutoCamp
AutoCamp: Provider of upscale, design-forward outdoor hospitality and glamping experiences.
2+ YOERequires 2+ years in hotel front desk or supervisory hospitality roles, PMS/POS proficiency, leadership and communication skills, multitasking ability, and flexible availability for nights, weekends, and holidays.
Property Management System (PMS), Point of Sale (POS), Google Suite
3d
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Lead Veterinary Receptionist
East Greenbush or Albany or New York City or Boston or North America
$23-$25/hr OnsiteFull Time
Veterinary Practice Partners
Veterinary Practice Partners: -owns and operates a network of veterinary hospitals.
2+ YOETwo years of veterinary experience, strong leadership and organizational skills, excellent communication abilities, and willingness to support client service, scheduling, and front desk operations.
1mo
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Patient Services Floor Lead
Worcester, Massachusetts, United States
OnsiteFull Time
Family Health Center of Worcester
Family Health Center of Worcester: Provides integrated medical, dental, and behavioral health services.
0.5+ YOEOversee PSR operations, ensure accurate patient demographics/insurance, manage appointment flow, collect co-pays, and supervise front desk staff; requires 2–4 years post-high-school education or training and at least 6 months PSR experience.
Compliatric
2w
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Team Lead: Digital Workplace Engineer
Austin or Boston or Charleston or Charlotte or Chicago or Dallas or Durham or Fort Worth or Harrisburg or Houston or Irvine or Kansas City or Los Angeles or Miami or Nashville or New York or Newark or Palo Alto or Pittsburgh or Portland or Raleigh or San Francisco or Seattle or Washington or Wilmington
$128k-$249k/yr HybridFull Time
K&L Gates
K&L Gates: Global law firm providing comprehensive legal and regulatory counsel.
7+ YOE7+ years in digital workplace/endpoint engineering; strong Windows, Azure, endpoint management, automation skills; stakeholder influence, KPI reporting, change management, and service desk partnership experience.
Windows, Azure
2mo
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Mass Postings - Shift Supervisor
Warwick, Rhode Island, United States
OnsitePart Time
Central Rock Gym
Central Rock Gym: A climbing gym operator providing member-focused facility operations and customer service.
Lead on-duty shifts, provide front-desk member service, supervise desk staff, ensure facility safety and cleanliness, handle escalations, flexible availability for nights, weekends, early mornings and some holidays; prior desk or leadership experience preferred.
Rock Gym Pro (RGP), Google Suite
1w
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Lead Field Support Technician-Mount Auburn Hospital
Cambridge or Boston
$32-$45/hr OnsiteFull Time
Beth Israel Lahey Health
Beth Israel Lahey Health: Integrated regional healthcare provider operating hospitals and clinical centers.
5+ YOEHigh school diploma/GED, A+ certification, and 5+ years of Service Desk, Field, or IT Support experience in a complex enterprise environment. Requires Windows, macOS, mobile, network, Citrix, Microsoft infrastructure, and ITSM expertise.
Information Technology Service Management, Microsoft Windows, Microsoft Office, Windows 10, macOS, iOS, Android, Citrix Systems, Microsoft Active Directory, Microsoft Exchange, Microsoft 365, ServiceNow, Remedy, Oracle PeopleSoft, Workday, Dell, Apple, HP, Ricoh, IP, DNS
2mo
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Mass Posting - Shift Supervisor
Boston, Massachusetts, United States
$20-$25/hr OnsitePart Time
Central Rock Gym
Central Rock Gym: A community-powered climbing gym offering world-class climbing, fitness, and youth programs in a welcoming environment.
Lead front-desk operations and staff during shifts, ensure safety and facility standards, provide member service, use Rock Gym Pro and Google Suite; flexible schedule with nights, weekends, early mornings; prior desk or leadership experience preferred.
Rock Gym Pro (RGP), Google Suite
2mo
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Mass Posting - Shift Supervisor
Watertown, Massachusetts, United States
OnsitePart Time
Central Rock Gym
Central Rock Gym: An indoor climbing gym brand focused on providing safe, welcoming facilities and excellent member experiences.
Lead front-desk operations, supervise desk staff, ensure facility safety and cleanliness, handle member escalations, and support onboarding and training. Flexible schedule including nights, weekends, early mornings, and some holidays.
Rock Gym Pro (RGP), Google Suite
2mo
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Mass Posting - Shift Supervisor
Cambridge, Massachusetts, United States
OnsitePart Time
Central Rock Gym
Central Rock Gym: A climbing gym operator focused on delivering safe, welcoming, and smoothly run fitness facilities.
Lead on-duty shifts with front desk duties, customer service, staff guidance, facility oversight, incident response, and use of Rock Gym Pro; flexible availability for nights, weekends, and early mornings required.
Rock Gym Pro (RGP), Google Suite
1mo
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SOC- Full Time, Mon-Fri, 1st Shift
Framingham, Massachusetts, United States
$24/hr OnsiteFull Time
Securitas
SecuritasNasdaq Stockholm: SECU B: Provides protective services including guarding and electronic monitoring.
Supervisory experience in SOC/command center/NOC or service desk, strong knowledge of access control/CCTV/alarms, Genetec experience preferred, intermediate computer skills, ability to lead and make decisions under pressure.
Genetec
2d
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Concierge Floater
Boston, Massachusetts, United States
$22/hr OnsiteFull Time, Part Time
Planned Companies
Planned CompaniesNASDAQ: FSV: Providing facility services including janitorial, security, and concierge solutions.
3+ YOERequires 3+ years of lead front desk or lead security experience, strong written and verbal communication, basic computer skills, local knowledge, multitasking ability, and ability to lift up to 50 pounds.
2mo
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Mass Posting - Shift Supervisor
Stoneham, Massachusetts, United States
OnsitePart Time
Central Rock Gym
Central Rock Gym: An indoor climbing gym operator providing member-focused fitness and recreation services.
Lead front-desk operations and staff during shifts, provide exceptional member service, ensure facility safety and cleanliness, handle escalations, and support onboarding/training. Flexible schedule with nights, weekends, and early mornings required.
Rock Gym Pro (RGP), Google Suite
2mo
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Mass Posting - Shift Supervisor
Cambridge, Massachusetts, United States
OnsitePart Time
Central Rock Gym
Central Rock Gym: A climbing gym operator focused on delivering safe, welcoming, member-focused fitness and recreation services.
Lead on-duty shifts, oversee front-desk operations, provide excellent member service, support staff, ensure facility safety and cleanliness, and handle basic operational tasks. Flexible availability including nights, early mornings, weekends, and some holidays.
Rock Gym Pro (RGP), Google Suite
2d
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Concierge-Doorman
Boston, Massachusetts, United States
$20/hr OnsiteFull Time
Planned Companies
Planned CompaniesNASDAQ: FSV: Providing facility services including janitorial, security, and concierge solutions.
3+ YOERequires 3+ years of front desk or security lead experience, strong written and verbal communication, basic computer skills, local area knowledge, multitasking, and ability to lift up to 50 pounds.
2mo
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Mass Postings - Shift Supervisor
Worcester, Massachusetts, United States
OnsitePart Time
Central Rock Gym
Central Rock Gym: An indoor climbing gym operator providing member-focused fitness and recreational services.
Lead on-duty shifts, provide member-facing customer service, supervise desk staff, ensure safety and facility standards, handle incident responses, and be available nights, weekends, early mornings and some holidays. CPR/First Aid is a plus; experience with Rock Gym Pro and Google Suite preferred.
Rock Gym Pro (RGP), Google Suite
2mo
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Mass Posting - Shift Supervisor
Framingham, Massachusetts, United States
OnsitePart Time
Central Rock Gym
Central Rock Gym: An indoor climbing gym operator providing member-focused fitness and climbing experiences.
Lead on-duty shifts, provide exceptional member service, oversee desk staff, ensure safety and cleanliness, flexible availability for nights/weekends/early mornings/holidays, ability to lift up to 50 lbs and work at heights; CPR/First Aid preferred; Rock Gym Pro and Google Suite experience preferred.
Rock Gym Pro, Google Suite
1w
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Director, Digital Workplace and End User Services
Boston or Brighton
$150k-$170k/yr OnsiteFull Time
Harvard Business Publishing
Harvard Business Publishing: Publishes business research and provides corporate training services.
10+ YOE4+ Mgmt10+ years IT experience, 4+ years leading help desk or end-user support, IT transformation, endpoint management, identity, automation, Power Platform, APIs, ITSM, ITIL, telemetry, and change management.
Microsoft Intune, MDM, Azure AD, Microsoft Power Platform, Graph, REST, Copilot Studio, Nexthink, SRE, ITSM, ITIL, APIs