17 service desk lead jobs at 12 companies in Lyons, CO
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IT Service Desk Lead
Lakewood, Colorado, United States
$75k-$100k/yrOnsiteFull Time
Bloom Healthcare: Provides in-home primary care and hospice services for seniors.
5+ YOERequires 5+ years in IT support or service desk operations, Microsoft 365 administration, troubleshooting, vendor coordination, ticketing systems, IT project coordination, and clear technical communication.
Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Exchange Online, Microsoft Intune, Microsoft Entra ID, Microsoft Defender, Microsoft Purview, Webex, Jira Service Management, ServiceNow, ConnectWise, ITIL, Windows
Gravity Haus: Adventure-focused hotels and membership clubs for outdoor enthusiasts.
Front-desk and food & beverage experience preferred; POS, PMS, and Canary messaging software familiarity; strong guest service, multitasking, and leadership skills; ability to stand long periods and lift up to 50 lbs; weekend/holiday availability.
Urban Air Adventure Park: Operates indoor adventure parks featuring trampolines and family attractions.
High school diploma, hospitality/management experience preferred, strong communication, organizational and customer service skills; ability to work weekends/holidays and lead front desk staff.
SM EnergyNYSE: SM: Produces oil and natural gas in US shale basins.
5+ YOESupervise service desk staff, own day-to-day IT support operations, apply ITIL practices, lead process improvement, participate in on-call rotation, use Microsoft Office, and have 5+ years IT support experience with an Associate or Bachelor's in a related field.
Microsoft Office Suite, ITIL, AI, conversational support agents, AV equipment
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
Provide front-desk member service, assist in staff training and management, oversee gym appearance, handle member issues, and perform basic computer tasks.
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
Provide member service oversight, assist training and development of staff, perform front-desk duties, manage inventory and support Club Manager; strong customer service, communication, organizational and leadership skills.
Baseline Fitness: Operates a network of Planet Fitness franchise gyms.
Oversee gym operations and member service, train and develop staff, perform front-desk duties, and assist Club Manager; requires strong customer service, communication, organizational and basic computer skills.
Baseline Fitness: Operates a network of Planet Fitness franchise gyms.
Assist in oversight of club operations, train and develop staff, handle front-desk member service, basic computer proficiency, strong communication and leadership, able to lift up to 50 lbs.
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
Assist training and developing staff, oversee member service and front-desk tasks, handle phone calls, check-ins, sign-ups, inventory and basic computer tasks; must lift up to 50 lbs and stand/walk ~75% of shift.
Sharp Solutions, Inc.: Provides IT consulting and professional services to government agencies.
2+ YOEMinimum 2 years IT support experience; experience with Windows, macOS, iOS, Android, Microsoft 365; familiarity with Remedy, SCCM, GPO, IEM; knowledge of ITIL/KCS/HDI; desktop imaging, patching, and end-user support skills.
Remedy, Microsoft Active Directory Group Policy Objects (GPO), Microsoft System Center Configuration Manager (SCCM), IBM Endpoint Manager (IEM), Windows 10 Professional, Apple macOS, iOS, Android, Microsoft 365, Microsoft Outlook, Microsoft OneDrive, ITIL, Knowledge-Centered Support (KCS), HDI
The NOW Massage: A locally owned boutique providing high-quality, convenient massage and wellness services in an aesthetically inspired environment.
2+ YOE2+ years sales/customer service experience, leadership preferred, strong communication and coaching skills, POS and scheduling software experience, flexible availability including evenings, weekends, and holidays.
Sharp Solutions, Inc.: Provides IT consulting and professional services to government agencies.
2+ YOERequires 2+ years of IT support experience, service desk or desktop support experience, Windows, macOS, iOS, Android, Microsoft 365, troubleshooting, communication, and customer support skills.
Remedy, Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support (KCS), HDI, Active Directory Group Policy Objects (GPO), System Center Configuration Manager (SCCM), IBM Endpoint Manager (IEM), Microsoft Windows 7, Microsoft Windows 10, Apple macOS, iOS, Android, Microsoft 365, Microsoft Outlook, Microsoft OneDrive
Lead Patient Services Representative - Interventional Radiology, Highlands Ranch
Aurora, Colorado, United States
$49k-$58k/yrOnsiteFull Time
University of Colorado: Public research university providing higher education and healthcare services.
3+ YOEHigh school diploma/GED, 3+ years patient-facing experience, front-desk and scheduling skills, EPIC/Kronos/MS Office proficiency, ability to mentor staff, travel to alternate clinic locations, and legal US work authorization.
EPIC, Kronos, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
YMCA of Northern Colorado: Provides youth development, childcare, and community fitness services.
Lead membership and program teams, recruit/train staff, implement front-desk and program procedures, build community partnerships; CPR/1st Aid/AED and blood-borne pathogens training required; customer service or sales experience required.
Crescent Hotels & Resorts: Provides third-party management and operations for hotels and resorts.
2+ YOEMinimum 2 years front desk experience, supervisory or lead experience preferred, proficiency with property management systems, strong communication, leadership, problem-solving; must work evenings, weekends, and holidays and be able to lift up to 25 lbs.