13 service desk manager jobs at 11 companies in Everson, WA
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Service Experience Manager
Vancouver or Calgary or Toronto
$80k-$90k/yrHybridFull Time
Nucleus Networks: Provides managed IT services and support to businesses.
5+ YOE5+ years client-facing IT/service experience with proven technical team leadership, familiarity with ITIL and service desk operations, strong communication and problem-solving skills, and experience with ITGlue/ConnectWise.
Long View Systems: Provides managed IT services and enterprise cloud solutions.
5+ YOE3+ Mgmt3+ years team lead experience, 5+ years IT support experience, strong leadership and organizational skills, ITIL certification preferred, excellent communication and problem-solving skills.
Front Desk Manager - Revival English Bay, Vancouver, BC
Vancouver, British Columbia, Canada
$45k-$55k/yrOnsiteFull Time
Hotel Equities: Manages and develops a global portfolio of hospitality properties.
Proven front office supervisory experience in a full-service hotel, strong leadership and guest service skills, scheduling and payroll experience, tech-savvy with hotel systems (Opera Cloud a plus).
Service Delivery Specialist- Technical Service Desk - FTR-Temp 1 (69239)
Burnaby, British Columbia, Canada
$94k/yrOnsiteFull Time, Temporary
NTT DATATokyo Stock Exchange: 9613: Global provider of IT services and digital transformation solutions.
3+ YOEIT training, education, certification, degree, diploma, or equivalent experience; 2 years leading technical teams; 3 years troubleshooting and root cause analysis; 2+ years technical service desk knowledge management.
Svante: Develops commercial-scale carbon capture and removal technology for industries.
7+ YOE7+ years in IT infrastructure/operations or service delivery; Bachelor's in CS/IT or equivalent; experience leading service desk and supporting IT, OT/SCADA, Microsoft enterprise tech, virtualization, networking, cloud, ITSM and monitoring tools.
Windows Server, Active Directory, Azure AD, Microsoft 365, Hyper-V, VMware, Fortinet, Microsoft Azure, AWS, Jira, Zabbix, Ignition, Arctic Wolf, Microsoft Defender, Terraform, ARM, SCADA
Northland Properties: A Canadian operating hotels, restaurants, and sports teams.
2+ YOE2+ MgmtMinimum 2 years front desk supervisory experience, post-secondary education (hospitality preferred), flexible shifts, strong guest service and communication skills, leadership, OPERA or similar system knowledge.
Rival Technologies: Develops a conversational software platform for mobile customer research.
5+ YOE5+ years in IT operations or service desk leadership; experience leading small IT teams; strong macOS and Microsoft 365, Entra ID (Azure AD), and Intune proficiency; SaaS and vendor management; SOC 2/ISO/HIPAA experience; AI tool and automation exposure.
Microsoft Copilot, Microsoft Entra ID (Azure AD), Microsoft Intune, Microsoft 365, macOS
Columbia Hospitality: Manages a portfolio of luxury hotels, resorts, and restaurants.
1+ YOERequires 1+ year of front-desk supervisory or lead hospitality experience, guest relations experience, strong communication and customer relations skills, English fluency, negotiation ability, and Microsoft Office proficiency.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word
Northland Properties: Owns and operates hospitality, dining, and sports entertainment brands.
High school diploma or equivalent required; preferred college or apprenticeship in front desk/hotel management; customer service and people management experience; strong accounting knowledge; fluent English (French preferred); strong communication and conflict-resolution skills.
Eminence Organic Skin Care: Provides professional organic skincare products to spas and salons.
5+ YOE5+ years desktop, network and cloud support experience; hands-on with VOIP, Office 365, Azure, Active Directory/Entra ID and collaboration tools; experience managing service desk, incidents, change and vendor relationships.
RingCentral, Office 365, Atlassian, Jira, Confluence, Docebo, SharePoint, Azure, Entra ID, Active Directory, OneDrive, Windows Server, VOIP
HyattNYSE: H: Global operator of luxury hotels and luxury resorts.
2+ YOERequires 2+ years of front desk experience, cash handling, professional communication, multitasking, basic math, decision-making, and legal eligibility to work in Canada. Opera experience is an asset.
HyattNYSE: H: Global hospitality providing luxury hotel and resort accommodations.
2+ YOERequires 2+ years of front desk experience, cash handling, professional communication, basic math, multitasking, decision-making, and legal eligibility to work in Canada; Opera experience and a second language are assets.