3,917 service manager jobs at 1,010 companies in Dalton, MA
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Service Delivery Manager
Albany, New York, United States
$120k-$140k/yrOnsiteFull Time
Zones: Global provider of end-to-end IT solutions and services.
10+ YOEBachelor's degree and 10+ years in service delivery/project management, PMP preferred, ITIL v3/v4 preferred, strong executive communication, PMBOK knowledge, and experience managing large managed services engagements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project
The DREAM Program, Inc.: Nonprofit youth mentoring and enrichment organization serving children and teens in affordable-housing communities across Northeast and Mid-Atlantic.
2+ YOE1+ MgmtExperience managing staff/volunteers, youth development program experience, strong communication, time management, comfort working outdoors, and proficiency with Microsoft Office and Google GSuite.
Bridgestone Retail Operations: Private U.S. automotive service retailer operating-owned tire and vehicle service centers for drivers and businesses.
4+ YOE1+ MgmtHS diploma,4 years auto service tech experience,1 year service manager/service writer experience,valid driver's license,inventory and scheduling aptitude,leadership and customer-service skills.
John Ray & Sons: Heating-oil, propane, and HVAC provider serving residential and commercial customers in New York’s Capital Region.
2+ MgmtRequires 2+ years of management or leadership experience, driver's license, technical and customer service skills, union workforce management, operational planning, budgeting, communication, and Microsoft Office proficiency.
United Ag & Turf: Private full-line John Deere equipment dealership serving homeowners, farmers, landscapers, and turf and construction businesses.
Manage service department operations, staff, and repair workflows; strong customer service; mechanical knowledge; ability to use desktop applications and Service Advisor; forklift certification and valid driver\u0002s license required; high school diploma or GED.
United Ag & Turf: Private full-line John Deere equipment dealership serving homeowners, farmers, landscapers, and turf and construction businesses.
Manage branch service operations, hire/train staff, ensure timely repairs and invoicing, resolve customer issues, and maintain department tools and safety.
Texas RoadhouseNASDAQ: TXRH: Casual dining restaurant chain specializing in steaks.
Oversee front-of-house operations and employees, drive sales and guest satisfaction, manage training and performance, control liquor costs, and enforce food safety and liquor laws.
Encore Fire Protection: Private U.S. fire-protection serving commercial facility owners and contractors with testing, installation, maintenance, and repairs.
Coordinate service schedules for technicians, optimize daily productivity, strong customer service and organizational skills; college degree or 2+ years customer service/project coordination experience preferred; willingness to learn ServiceTrade.
United Construction & Forestry: Private John Deere dealership operator serving construction, forestry, mining, and road-building customers across the Northeast.
Supervisory experience in service operations, scheduling and assigning work, customer communication, financial reporting, basic computer skills, valid driver’s license, forklift certification, ability to travel and work varying shifts.
Culligan Quench: The workplace water authority delivering bottleless water, sparkling, ice, and coffee solutions to businesses of every industry.
3+ YOE3+ Mgmt3+ years supervisory experience, 3+ years water treatment or plumbing preferred; valid driver’s license and state motor vehicle operation certificates; Microsoft Office and basic ERP knowledge; strong leadership and customer service skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP
Culligan International Group: Private water-services designing and delivering filtration, softening, and dispensing systems for homes, businesses, and communities.
3+ YOE3+ Mgmt3+ years supervisory experience, 3+ years plumbing or water treatment experience preferred, valid driver’s license and state motor vehicle operation certificates, working knowledge of Microsoft Excel/Outlook/Word and basic ERP, strong leadership and customer service skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP
FuelCell EnergyNasdaq: FCEL: Public clean-energy manufacturer supplying utility-scale fuel-cell power, carbon capture, and hydrogen systems to utilities, industry, and municipalities.
5+ YOE5+ MgmtEngineering bachelor's degree required, MBA preferred; 5–7 years managing operations, 2+ years field service management, and 5+ years mechanical experience. Requires travel, site work, PPE use, and lifting up to 50 pounds.
Northwest Hills Chrysler Jeep Dodge Ram: Family-owned Connecticut automotive dealership group selling new and used vehicles and providing repair, parts, service, and financing.
Previous automotive service management experience, leadership and people-management skills, dealership service operations knowledge, strong communication, and a valid driver's license required; Chrysler, Dodge, Jeep, and Ram experience preferred.
Austin or Portland or Hillsboro or Beaverton or Phoenix or Chandler or Albany or Buffalo or Gloucester
$88k-$121k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Global leader in materials engineering for the semiconductor industry.
4+ YOEBachelor's degree, 4+ years relevant experience, project/program management expertise, stakeholder engagement, change implementation, strong documentation and communication skills, able to travel ~25%.
VIP Tires & Service: New England's largest independent automotive repair and tire dealer.
2+ YOE2+ MgmtManage service department operations, lead and develop technicians, ensure safety/compliance, maintain facility/equipment, meet performance targets. Requires 2 years related automotive service management experience, valid driver’s license, ASE C1 required; equipment safety and state inspection certifications recommended.
T&J Electrical Solutions: Family-owned commercial electrical, appliance-repair, EV-charger, and vehicle-upfitting contractor serving multi-location businesses across the Northeast.
Mandatory electrical background with hands-on field experience; strong communication, customer service, organizational, recordkeeping, and independent work skills. Service management or dispatch experience preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft OneDrive
Northwest Hills Chrysler Jeep Dodge Ram: Family-owned Connecticut automotive dealership group selling new and used vehicles and providing repair, parts, service, and financing.
Previous automotive service management experience required; strong leadership, customer service, communication, dealership operations, financial performance, and team accountability skills; valid driver's license required.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.