161 servicenow analyst jobs at 87 companies in Brooklyn, MD
3w
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ServiceNow Business Analyst
Washington, District of Columbia, United States
$64k-$160k/yr RemoteFull Time
1+ YOERequires 1+ year ServiceNow delivery experience, ServiceNow business analysis, requirements gathering, user stories, Agile/Scrum or SDLC, ITIL, and US citizenship. ITIL Foundation and ServiceNow System Admin certifications preferred.
ServiceNow, Agile, Scrum, System Development Life Cycle (SDLC), ITIL
5d
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ServiceNOW Support Analyst
Washington, District of Columbia, United States
OnsiteFull Time
Requires hands-on ServiceNow experience, Agile methodology familiarity, independent incident analysis, strong documentation and communication skills, adaptability, and a bachelor's degree.
ServiceNow
2d
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ServiceNow Cyber Analyst
Washington, District of Columbia, United States
$105k-$130k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years in cybersecurity analysis, compliance, systems security, or risk management, and experience with enterprise applications or ServiceNow. Must obtain Public Trust.
ServiceNow, ServiceNow SecOps, GRC/IRM, Vulnerability Response, CMDB/CSDM, NIST SP 800-53, FedRAMP, FISMA, ATO
2mo
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Sr. ServiceNow Business Analyst - HRSD
McLean, Virginia, United States
OnsiteFull Time
5+ YOEAbility to obtain Public Trust; 5+ years as a Business Analyst with 3+ years on ServiceNow; CSA certification; bachelor's degree in CS/IT/Business; strong requirements, SDLC/Agile experience, stakeholder facilitation, solution design, training, and mentoring.
ServiceNow, ITSM, SPM, GRC, App Engine, Scoped Applications, SDLC, Scrum, SAFe
4d
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ServiceNow Business Analyst
Rockville, Maryland, United States
$108k-$138k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent experience, 6+ years as a business or functional analyst, hands-on ServiceNow experience, Agile process experience, requirements documentation, stakeholder facilitation, and ability to obtain NIH Public Trust.
ServiceNow, ITSM, ITOM, CMDB, SecOps, Vulnerability Response
5d
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ServiceNow Business Analyst – ITSM and ITOM
United States or Reston
$67k-$115k/yr RemoteFull Time
3+ YOERequires 3+ years of business analysis, Agile requirements, and stakeholder facilitation experience; ServiceNow ITSM/ITOM knowledge; U.S. citizenship or green card; ability to obtain Public Trust clearance.
ServiceNow, ServiceNow ITSM, ServiceNow ITOM, ServiceNow Agile Development, Jira, Confluence, Azure DevOps, Visio, Lucidchart, Miro, Figma, Now Assist, CMDB
1w
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Business Analyst - ServiceNow
Alexandria or National Capital Region
$85k-$93k/yr OnsiteFull Time
Requires active DHS Top Secret clearance, business or systems analysis experience with enterprise implementations, ServiceNow or similar workflow platforms, SharePoint familiarity, and strong analytical and stakeholder communication skills.
Microsoft SharePoint, ServiceNow, Software Development Life Cycle (SDLC), User Acceptance Testing (UAT)
1mo
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ServiceNow Business Analyst
Springfield, Virginia, United States
OnsiteFull Time
5+ YOE5+ years business analysis with at least 3 years on ServiceNow, TS/SCI clearance, ability to run stakeholder workshops, produce FRDs/user stories/process maps, and strong Microsoft Office skills.
ServiceNow, AIOps, ScienceLogic, Microsoft Word, Microsoft Excel, Microsoft Office
2d
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ServiceNow Business Process Analyst - MUST BE LOCAL TO WASHINGTON DC
Alexandria or Virginia or Washington
$100k-$110k/yr RemoteFull Time
3+ YOERequires 3 years of ServiceNow business analysis experience, a bachelor's degree, process automation and Agile expertise, SPM experience, strong communication skills, and ability to obtain public trust clearance.
ServiceNow, Service Catalog, Workflow, Microsoft Visio, Agile, ServiceNow Strategic Portfolio Management, Project Management, Test 2.0
1mo
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Service Now Platform Administrator - Business Analyst
Arlington, Virginia, United States
$95k-$125k/yr OnsiteFull Time
2+ YOE2+ years ServiceNow administration or platform support, ITSM experience, configure forms/catalogs/Flow Designer/business rules/client scripts/UI policies/ACLs, strong communication and documentation, requirements gathering.
ServiceNow, Flow Designer, CMDB
2mo
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CMMI Analyst
McLean or Atlanta
$78k-$176k/yr OnsiteFull Time
10+ YOE10+ years in process improvement or quality management, experience with CMMI ML4/ML5 and appraisal readiness, metrics analysis, stakeholder influence, Excel/Power BI/JIRA/Confluence/SharePoint/ServiceNow, Bachelor's in analytics/business/IS/math/statistics.
Microsoft Excel, Power BI, JIRA, Confluence, Microsoft SharePoint, ServiceNow
1mo
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PMO Analyst
McLean, Virginia, United States
OnsiteFull Time
Support PMO with documentation control, process analysis, workflow optimization, template standardization, deliverable tracking, and project reporting; Top Secret/SCI CI Polygraph required; PMO experience and familiarity with Agile/Waterfall and MS Project, JIRA, or ServiceNow.
MS Project, JIRA, ServiceNow, Agile, Waterfall
2mo
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CMMI Analyst
McLean, Virginia, United States
$78k-$176k/yr RemoteFull Time
10+ YOE10+ years in process improvement or quality management; experience with CMMI High Maturity (ML4/ML5), appraisals, metrics analysis, and stakeholder influence; proficiency with Microsoft Excel, Microsoft Power BI, JIRA, Confluence, Microsoft SharePoint, and ServiceNow; bachelor’s degree in a related field.
Microsoft Excel, Microsoft Power BI, JIRA, Confluence, Microsoft SharePoint, ServiceNow
2mo
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Momentum Functional Analyst
Fairfax, Virginia, United States
$71k-$157k/yr HybridFull Time
5+ YOEBachelor's in business-related field, 5+ years with Momentum product suite, 2+ years client-facing, SQL experience, SDLC knowledge, strong communication; ServiceNow and SAP BO desirable.
Momentum, SQL, ServiceNow, SAP Business Objects (BO)
3mo
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Vulnerability Management Analyst
Chantilly or Arlington
$70k-$85k/yr HybridFull Time
1+ YOE1–3 years in cybersecurity operations; hands-on Tenable/Nessus; Power BI/Excel; experience with iPost, ServiceNow, Jira; DoD Secret clearance.
Tenable/Nessus, Power BI, Excel, iPost, ServiceNow, Jira, SharePoint, CA ServiceDesk, POA&M
1mo
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Cybersecurity Operations Analyst
Andrews AFB, Maryland, United States
OnsiteFull Time
8+ YOEMust be US citizen with TS/SCI clearance, CISSP and CIS-ITSM certifications, Bachelor\u0002s degree, 8 years technical experience (5 years DoD), ServiceNow/ITSM/ITIL knowledge.
ServiceNow, ITSM, ITIL
2w
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Business Systems Analyst
Washington, District of Columbia, United States
$85k-$135k/yr OnsiteFull Time
4+ YOERequires 4–5+ years as a business or systems analyst in data-centric environments, strong documentation and analytical skills, stakeholder engagement, active Top Secret clearance, and onsite work in Washington, DC.
Microsoft, ServiceNow, Business Intelligence (BI), Information Technology Asset Management (ITAM), Information Technology Service Management (ITSM)
3w
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FLEX Senior Technology Analyst - ITAM
Bethesda, Maryland, United States
$48-$81/hr HybridFull Time
8+ YOERequires 8+ years with ServiceNow, 5+ years implementing or architecting SAM Pro/HAM Pro, enterprise integration experience, CMDB/CSDM and Discovery expertise, SDLC and Agile experience.
ServiceNow, Software Asset Management Professional (SAM Pro), Hardware Asset Management Professional (HAM Pro), Configuration Management Database (CMDB), CSDM, Discovery, Intune, ServiceNow ACC-V, SCCM, Agile, API
2mo
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VIP Support Analyst
McLean or Vinalhaven or Westport or Miami or Virginia or London or Vancouver or West Midlands or Paris or China or Korea or RU or Brazil or Europe or Asia
OnsiteFull Time
GCSE or US equivalent education; CompTIA A+ or N+ preferable; experience supporting Microsoft Office/Windows, Active Directory user management, Microsoft 365, PC builds, ITSM ticketing (ServiceNow), basic ITIL and telephony concepts; confident communicator for VIP users.
Microsoft Office, Windows, Active Directory, Microsoft 365, ServiceNow, LinkedIn Learning
2mo
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Service Desk Analyst
Arlington, Virginia, United States
OnsiteFull Time
Service desk/IT support experience; strong analytical, troubleshooting, and customer service skills; account administration in Active Directory; familiarity with ServiceNow, Microsoft Office (including Excel and CoPilot), Cisco VPN, zScaler; ability to document procedures and create user guides; participate in on-call rotation.
Active Directory, ServiceNow, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft CoPilot, Cisco VPN, zScaler
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