53 servicenow analyst jobs at 43 companies in Chicago Loop, IL
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ServiceNow Business Analyst
Mettawa, Illinois, United States
$97k-$184k/yrHybridFull Time
AbbVieNYSE: ABBV: Develops and sells innovative pharmaceutical and biopharmaceutical medicines.
6+ YOEBachelor's degree plus 6 years experience (or advanced degree equivalency). Experience in business analysis, delivery coordination, documentation, ServiceNow and Jira, CMDB concepts, stakeholder communication, and Agile environments.
Dallas or St. Louis or Chicago or Philadelphia or Duluth or Brunswick or Boca Raton or Atlanta or New York City or Austin or Garden City or Nashville
$147k-$169k/yrOnsiteFull Time
Armanino: Provides accounting, tax, and consulting services to diverse organizations.
4+ YOEBachelor’s in IT or equivalent, 4+ years business analysis with ServiceNow, ServiceNow CSA, ITIL v4, MS Office, Agile Scrum, strong communication and process-improvement skills.
ServiceNow, Workday, CRM, Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft PowerPoint
Hub International: Provides global insurance brokerage and risk management services.
5+ YOE5-7 years business analysis experience with 2+ years focused on ServiceNow workflows; bachelor's degree; ServiceNow, UX, Agile, Jira/Confluence experience; strong communication and stakeholder facilitation skills.
UNITE HERE HEALTH: Administers healthcare benefits for hospitality and gaming union workers.
3+ YOERequires 3-5 years of business analyst experience, a bachelor's degree in IT, business, or related field, process analysis, automation, stakeholder facilitation, and experience with Agile and waterfall methods.
Microsoft Power Platform, ServiceNow, JIRA, Microsoft Project, Kanban, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
Rush University Medical Center: Academic medical center providing patient care and medical education.
3+ YOEBachelor's degree, 3+ years system analysis or application support, experience with application configuration tools, HTML, ServiceNow, Microsoft Office suite, application troubleshooting, technical documentation, and strong communication skills.
HTML, Microsoft Teams, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, ServiceNow
Paul Hastings: International law firm providing legal and regulatory consulting services.
3+ YOE3+ years IT support experience with LAN/WAN, client OS, networking, ServiceNow, Microsoft Office, remote access (Citrix/VPN), mobile (iOS/iPadOS), iManage/Work 10, and strong customer service and security awareness.
Microsoft Operating Systems, Microsoft Office Suite, Service Now, MS Teams, Citrix, VPN, iOS, iPad OS, iManage/Work 10
United AirlinesNASDAQ: UAL: Operates a global network of passenger and cargo flights.
2+ YOEBachelor's in CS/IT/data science,2+ years experience in airline/ecommerce/tech support,experience with Jira/ServiceNow/Quantum Metric,analytical skills and deep attention to detail,ability to work hybrid schedule.
Richmond or St. Louis or Cleveland or Philadelphia or Chicago or San Francisco or New York City or Kansas City or Boston or Atlanta or Minneapolis or Dallas
OnsiteFull Time
Federal Reserve System: The central bank of the United States.
3+ YOEBachelor's degree or equivalent experience; 3–5 years in IT configuration management or analytics; ServiceNow and CMDB experience; ITSM knowledge; strong analytical, communication, documentation, and problem-solving skills.
Old National Bank: Provides personal and business banking and wealth management services.
8+ YOE2+ MgmtBachelor's in Business/IT or 10 years' experience,8+ years IT business analysis,2+ years lead experience,Agile/Waterfall,experience with Jira,Confluence,ServiceNow,Visio,Microsoft Office,CBAP/PMI-PBA preferred,regulated environment experience.
Jira, Confluence, ServiceNow, Visio, Microsoft Office
Holland & Knight: Global law firm providing legal and lobbying services.
2+ YOEBachelor's degree, 2+ years related experience, PC configuration/troubleshooting, knowledge of data transfer, data privacy, iManage/Milan/ServiceNow, Active Directory, Windows Server, virtualization, and client technical support.
iManage, Milan, ServiceNow, Windows Office Suite, Microsoft Office Suite, Windows Server, Active Directory, FTP, Windows File Share Administration
Sidley Austin: Global law firm providing comprehensive legal and regulatory counsel.
5+ YOEITIL-certified with 5+ years in IT operations/NOC/ITOC, 5+ years leading Major Incident Management, hands-on experience with Windows/Linux/VMware/Cisco, Azure and monitoring suites, ServiceNow proficiency, scripting (Python, PowerShell, VBScript).
Splunk, SolarWinds, Dynatrace, AppDynamics, ThousandEyes, SCOM, Datadog, ServiceNow, VMware, Windows, Linux, Azure, Python, PowerShell, VBScript, Cisco, Microsoft System Center Suite, Microsoft Office 365, Zoom
S&C Electric Company: Manufactures switching and protection equipment for the electrical grid.
10+ YOEBachelor's in finance/Accounting/IT, 10+ years in business systems analysis with Oracle EBS financial modules, ERP project leadership, Oracle EPM/EPBCS/FCCS experience, ServiceNow/JIRA familiarity, Agile/DevOps exposure, on-call support ability.
GFL EnvironmentalNYSE: GFL: Provides waste management and environmental services across North America.
2+ YOEProvide level 2 onsite and remote technical support, administer networks, 2+ years end-user services experience, graduate degree in CS/Engineering in-progress or completed, proficiency with Google Workspace and ServiceNow, A+ or MCSA preferred, ability to travel ~30%.
5+ YOE5+ years IT hardware/software support; strong communication and documentation; ServiceNow; Office 365; SCCM/Intune; Fortinet; hardware; multi-priority management.
PingWind: Provides cybersecurity and IT infrastructure services to government agencies.
3+ YOE3+ years SOC incident response experience, Bachelor's in CS/IT/Cyber or equivalent, ability to obtain Tier 4/High Risk Background Investigation, required incident response certifications, experience with SIEM/EDR/SOAR and ServiceNow.
SIEM, EDR, SOAR, ServiceNow, Splunk, Microsoft Defender for Endpoint, PowerShell, KQL
Terumo Blood and Cell TechnologiesTokyo Stock Exchange: 4543: Manufactures medical devices for blood and cell therapy processing.
3+ YOEBachelor's degree in computer science or information systems, or equivalent experience; 3+ years of experience; ServiceNow, ITSM/ITIL, reporting, troubleshooting, and communication skills; ITIL Foundations certification required.
ServiceNow, JavaScript, HTML, CSS, Microsoft Office, Microsoft Visio, ITIL, CMDB
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
4+ YOEAssociate degree or equivalent and 4+ years of related experience. Requires executive technical support, ServiceNow, Microsoft 365, troubleshooting, incident management, and high-priority customer issue resolution.
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
2+ YOEBachelor's in Computer Information Systems/Computer Science or related plus 2 years Tier 2/3 support; experience with relational databases, Python, Postman/APIs, VisionLink, Product Link, SOS Web Services, Salesforce, ServiceNow, and Azure DevOps.
Python, Postman, VisionLink, Product Link, SOS Web Services, Salesforce, ServiceNow, Azure DevOps