44 servicenow analyst jobs at 33 companies in Douglas, IL
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ServiceNow Business Analyst
Mettawa, Illinois, United States
$97k-$184k/yr HybridFull Time
6+ YOEBachelor's degree plus 6 years experience (or advanced degree equivalency). Experience in business analysis, delivery coordination, documentation, ServiceNow and Jira, CMDB concepts, stakeholder communication, and Agile environments.
ServiceNow, Jira
1w
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ServiceNow CMDB, SLA & Continual Improvement Analyst
Irving or Chicago
$89k-$156k/yr OnsiteFull Time
5+ YOE5+ years relevant experience and 3+ years hands-on ServiceNow experience required, including CMDB governance, data quality, relationships, identification, reconciliation, testing, and service level management.
ServiceNow, ServiceNow Discovery, Service Mapping, Common Service Data Model (CSDM)
1w
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ServiceNow CMDB, SLA & Continual Improvement Analyst
Irving or Chicago
$89k-$156k/yr OnsiteFull Time
5+ YOE5+ years relevant experience and 3+ years hands-on ServiceNow administration, CMDB, or service level management experience. Requires CMDB implementation, governance, data quality, analytical, project management, and ITIL expertise.
ServiceNow, ServiceNow CMDB, ServiceNow Discovery, Service Mapping, Common Service Data Model (CSDM), Information Technology Infrastructure Library (ITIL)
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ServiceNow Senior Business Systems Analyst
Dallas or St. Louis or Chicago or Philadelphia or Duluth or Brunswick or Boca Raton or Atlanta or New York City or Austin or Garden City or Nashville
$147k-$169k/yr OnsiteFull Time
4+ YOEBachelor’s in IT or equivalent, 4+ years business analysis with ServiceNow, ServiceNow CSA, ITIL v4, MS Office, Agile Scrum, strong communication and process-improvement skills.
ServiceNow, Workday, CRM, Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft PowerPoint
3mo
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IT Business Analyst - Commercial Finance & Revenue Management
North Chicago, New Jersey, United States
OnsiteFull Time
4+ YOE4–7 years IT Business Analyst experience; SQL proficiency; SDLC knowledge; ServiceNow experience; data analysis and reporting skills.
SQL, ServiceNow, Kneat SLC, QlikView, Power BI
2w
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Business Analyst
Oak Brook, Illinois, United States
$64k-$80k/yr HybridFull Time
3+ YOERequires 3-5 years of business analyst experience, a bachelor's degree in IT, business, or related field, process analysis, automation, stakeholder facilitation, and experience with Agile and waterfall methods.
Microsoft Power Platform, ServiceNow, JIRA, Microsoft Project, Kanban, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
3w
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Service Design Analyst
Chicago, Illinois, United States
$100k-$120k/yr HybridFull Time
5+ YOE5-7 years business analysis experience with 2+ years focused on ServiceNow workflows; bachelor's degree; ServiceNow, UX, Agile, Jira/Confluence experience; strong communication and stakeholder facilitation skills.
ServiceNow, Flow Designer, Service Portal, Virtual Agent, NowAssist, Jira, Confluence, Miro
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IT Analyst
Chicago, Illinois, United States
OnsiteFull Time
3+ YOE3+ years IT support experience with LAN/WAN, client OS, networking, ServiceNow, Microsoft Office, remote access (Citrix/VPN), mobile (iOS/iPadOS), iManage/Work 10, and strong customer service and security awareness.
Microsoft Operating Systems, Microsoft Office Suite, Service Now, MS Teams, Citrix, VPN, iOS, iPad OS, iManage/Work 10
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Lead Business Analyst
Lake Elmo or Chicago or Evansville
$98k-$199k/yr OnsiteFull Time
8+ YOE2+ MgmtBachelor's in Business/IT or 10 years' experience,8+ years IT business analysis,2+ years lead experience,Agile/Waterfall,experience with Jira,Confluence,ServiceNow,Visio,Microsoft Office,CBAP/PMI-PBA preferred,regulated environment experience.
Jira, Confluence, ServiceNow, Visio, Microsoft Office
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Enterprise Operations Senior Analyst
Chicago, Illinois, United States
$102k-$118k/yr HybridFull Time
5+ YOEITIL-certified with 5+ years in IT operations/NOC/ITOC, 5+ years leading Major Incident Management, hands-on experience with Windows/Linux/VMware/Cisco, Azure and monitoring suites, ServiceNow proficiency, scripting (Python, PowerShell, VBScript).
Splunk, SolarWinds, Dynatrace, AppDynamics, ThousandEyes, SCOM, Datadog, ServiceNow, VMware, Windows, Linux, Azure, Python, PowerShell, VBScript, Cisco, Microsoft System Center Suite, Microsoft Office 365, Zoom
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Lead Business Systems Analyst
Chicago, Illinois, United States
$117k-$154k/yr HybridFull Time
10+ YOEBachelor's in finance/Accounting/IT, 10+ years in business systems analysis with Oracle EBS financial modules, ERP project leadership, Oracle EPM/EPBCS/FCCS experience, ServiceNow/JIRA familiarity, Agile/DevOps exposure, on-call support ability.
Oracle EBS, EPBCS, FCCS, EPM Automate, Oracle Cloud EPM, Concur, Expensify, ServiceNow, JIRA, Agile, Waterfall, DevOps
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CSOC CIR Tier II Analyst
Hines or Martinsburg or Austin
$79k-$110k/yr OnsiteFull Time
3+ YOE3+ years SOC incident response experience, Bachelor's in CS/IT/Cyber or equivalent, ability to obtain Tier 4/High Risk Background Investigation, required incident response certifications, experience with SIEM/EDR/SOAR and ServiceNow.
SIEM, EDR, SOAR, ServiceNow, Splunk, Microsoft Defender for Endpoint, PowerShell, KQL
2mo
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Digital Tech Support Analyst
Chicago, Illinois, United States
$100k-$134k/yr OnsiteFull Time
2+ YOEBachelor's in computer-related field plus 2 years support analyst experience; experience with relational databases, Python scripting, Postman (APIs), VisionLink, Product Link, SOS Web Services, SalesForce, Service Now, and Azure DevOps.
Relational databases, Python, Postman, VisionLink, Product Link, SOS Web Services, SalesForce, Service Now, Azure DevOps
2w
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TC ITS Service Management Analyst
Lakewood, Illinois, United States
$100k-$125k/yr OnsiteFull Time
3+ YOEBachelor's degree in computer science or information systems, or equivalent experience; 3+ years of experience; ServiceNow, ITSM/ITIL, reporting, troubleshooting, and communication skills; ITIL Foundations certification required.
ServiceNow, JavaScript, HTML, CSS, Microsoft Office, Microsoft Visio, ITIL, CMDB
2w
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Tech Solution Center Analyst Lead
Chicago, Illinois, United States
$50k-$83k/yr OnsiteFull Time
4+ YOEAssociate degree or equivalent and 4+ years of related experience. Requires executive technical support, ServiceNow, Microsoft 365, troubleshooting, incident management, and high-priority customer issue resolution.
ServiceNow, Microsoft 365, Microsoft Teams
2mo
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Digital Tech Support Analyst
Chicago, Illinois, United States
$100k-$134k/yr OnsiteFull Time
2+ YOEBachelor's in Computer Information Systems/Computer Science or related plus 2 years Tier 2/3 support; experience with relational databases, Python, Postman/APIs, VisionLink, Product Link, SOS Web Services, Salesforce, ServiceNow, and Azure DevOps.
Python, Postman, VisionLink, Product Link, SOS Web Services, Salesforce, ServiceNow, Azure DevOps
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Analyst, Service Desk Technician
Chicago, Illinois, United States
$64k-$80k/yr HybridFull Time
2+ YOEBachelor's in Information Systems (or related) + 2 years as systems administrator/analyst; experience with Microsoft Active Directory, Exchange, Office 365, Teams, Windows Server/desktop OS, Intune, Azure, ServiceNow, Tanium, Okta; troubleshooting and endpoint management skills.
ServiceNow, Microsoft Active Directory, Microsoft Exchange, Microsoft Office 365, Microsoft Teams, Windows Server, Windows 7, Windows 8, Windows 10, Windows 11, iOS, Android, Tanium, Microsoft Intune, Azure, Microsoft Office, Okta, VPN
2w
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Senior Analyst, People Business Partnership
Chicago or Atlanta or Dallas or Denver or Philadelphia
$70k-$90k/yr OnsiteFull Time
2+ YOERequires 2–3 years of HR Generalist or HR team experience, global and matrixed business experience, labor law knowledge, strong communication, analytical skills, and Workday, ServiceNow, and Microsoft Office proficiency.
Workday, ServiceNow, Microsoft Office, Microsoft Excel
2w
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IT Analyst
San Francisco or New York City or Chicago or United States or Costa Rica
$36k-$50k/yr HybridFull Time
Technical support expertise across Mac OS, Windows, Okta, Google Workspace, Atlassian, Slack, Jamf, Intune, Meraki, and Zoom, with experience in asset management, root cause analysis, projects, and AI tools.
Zoom, Meraki, Okta, Google Workspace, Atlassian, Slack, Jamf, Intune, SnipeIT, AssetSonar, ServiceNow, Microsoft SCCM, Notion AI, Perplexity, Claude, Descript, Runway, Midjourney, Microsoft Copilot, Mac OS, Windows
3w
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Process Analyst
Chicago, Illinois, United States
HybridTemporary, Contract
3+ YOERequires 3–7 years of process or business analysis experience, a bachelor's degree, process mapping, requirements documentation, Lean or Six Sigma knowledge, Agile/Scrum experience, and strong analytical and communication skills.
Microsoft Visio, Lucidchart, Signavio, ServiceNow, ERP, HRIS, Agile, Scrum
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