19 servicenow analyst jobs at 10 companies in Solon, OH
3mo
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CLEVELAND Analyst, Support Systems (ServiceNow) – Information Technology (IT)
Cleveland, Ohio, United States
$90k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree in management or information systems, 5+ years supporting IT systems, 2+ years supporting ServiceNow ITSM, familiarity with service management and process optimization.
ServiceNow, ServiceNow ITSM
1w
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IT Analyst - Experienced
Richmond or St. Louis or Cleveland or Philadelphia or Chicago or San Francisco or New York City or Kansas City or Boston or Atlanta or Minneapolis or Dallas
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience; 3–5 years in IT configuration management or analytics; ServiceNow and CMDB experience; ITSM knowledge; strong analytical, communication, documentation, and problem-solving skills.
ServiceNow, CMDB, Discovery, ITSM
1w
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IT Specialist - Business Analyst (70229)
Beachwood or Galesburg or Houston or Menomonee Falls or Moon Township or Raleigh
$113k-$165k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in business analysis or related technology projects, 3+ years with ServiceNow, strong communication, data analysis, process ownership, and stakeholder management skills.
ServiceNow, IT Service Management, IT Asset Management, IT Operations Management
2mo
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IT Infrastructure Analyst – Vulnerability Remediation & Delivery
Westlake or Duluth
OnsiteFull Time
3+ YOEServiceNow SAM/ITAM expertise, 3+ years in IT operations or asset management, scripting with PowerShell/Python/SQL, familiarity with Microsoft M365/Intune/Active Directory/SCCM, Power BI or ServiceNow reporting, bachelor's degree or 5+ years' experience.
ServiceNow, ServiceNow SAM, ServiceNow ITAM, PowerShell, Python, SQL, Microsoft M365, Microsoft Intune, Microsoft Active Directory, Microsoft SCCM, Microsoft Power BI, SSO, LDAP
1mo
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Analyst
Cleveland, Ohio, United States
$90k-$110k/yr OnsiteFull Time
2+ YOE2+ years DevOps/CI-CD experience, proficiency in Python/Go/JavaScript/Bash, strong GCP and GitLab experience, Terraform knowledge and bachelor's in computer science.
GitLab, JFrog Artifactory, GCP Artifact Registry, GKE, Cloud Run, GCS, Dataform, IAM, ServiceNow, Terraform, Python, Go, JavaScript, Bash, Cloud Build, BigQuery, GitLab CI
1mo
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Technology Solution Center Analyst
Pittsburgh or Strongsville
$38k-$88k/yr RemoteFull Time
3+ YOEService desk experience with phone-based technical support, ServiceNow or similar ticketing, strong troubleshooting across hardware/software/networking; typically requires an associate degree and 3+ years' experience.
ServiceNow, ServiceNow IT Service Management (ITSM)
1mo
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Technology Solution Center Analyst Lead
Strongsville or Pittsburgh
$41k-$69k/yr RemoteFull Time
4+ YOEService desk/IT support experience (4+ years preferred), strong chat-based support skills, familiarity with ServiceNow, hardware/software/network fundamentals, excellent troubleshooting and communication.
ServiceNow
2mo
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CLEVELAND Analyst, Applications (Finance, Tax & Benefits) – Information Technology (IT)
Cleveland, Ohio, United States
$100k-$125k/yr OnsiteFull Time
8+ YOE8+ years in software configuration/implementation and IT support; college degree preferred; strong Microsoft technology experience (SQL Server, SSRS, PowerShell, IIS, Windows Server, Active Directory, Team Foundation Server), Azure Fundamentals; ServiceNow; Aderant Expert and Power BI a plus.
Microsoft SQL Server, Reporting Services, SSRS, SQL Development, PowerShell, IIS, Microsoft Windows Server, Active Directory, Azure Fundamentals, Team Foundation Server, ServiceNow, Aderant Expert, Power BI
2mo
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Help Desk Analyst
Cleveland, Ohio, United States
OnsiteFull Time
2+ YOEAssociate's degree in computer science/IT, 2+ years IT experience, fluent English, authorized to work in the U.S. without sponsorship, ability to work subject to ITAR/EAR, strong diagnostic and communication skills.
ServiceNow, Zendesk, Freshservice, Jira Service Management, Invgate, Solarwinds Web Helpdesk, LogMein Rescue, NinjaOne, TeamViewer, ConnectWise, Zoho Assist, Splashtop, BeyondTrust Remote Support
2w
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Application Configuration Analyst - Field Mobility Systems
Akron or Greensburg or Reading or Fairmont
RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2–4 years of related experience, and skills with Oracle, SQL, APIs, REST, servers, Microsoft Active Directory, Power Platform, PowerShell, and mobile networking.
Oracle, SQL, API, REST, Windows Server, Linux, UNIX, Microsoft Active Directory, Power Platform, Power Apps, Power Automate, Power BI, PowerShell, GPS, ServiceNow, Azure DevOps, CREWS, FEWS, ARCOS, FWRD, OMA, Geotab, FEU Maps, ToughPics, AssetWorks M5
2mo
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Application Configuration Analyst - IT Enterprise Application Delivery
Akron, Ohio, United States
OnsiteFull Time
7+ YOEBachelor's in IT or equivalent, 7+ years administering IBM FileNet or similar ECM, WebSphere and Windows/Linux experience, familiarity with Oracle/SQL Server, backup/DR, scripting/automation, and strong communication skills.
IBM FileNet Content Manager, IBM Enterprise Records (IER), Content Engine (CPE), Content Navigator (ICN), Process Engine, WebSphere Application Server, ServiceNow, SAP, SharePoint, IBM Content Manager (CM8), eDiscovery Manager, ICC4SAP, Windows, Linux, Oracle, SQL Server
3w
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Infra Configuration Consultant (Mainframe Capacity and Performance Analyst)
Cleveland or Phoenix or Pittsburgh or Denver or Birmingham or Dallas
$75k-$150k/yr OnsiteFull Time
3+ YOEExperience with IBM mainframe capacity/performance analysis, RMF/SMF, SAS, SDSF/TSO, ServiceNow/Endevor; bachelor\u0002s degree and 3+ years relevant experience required.
RMF, SMF, CA-MICS, MXG, SAS, Mainview, Systemware, ServiceNow, Endevor, Strobe, Syslog, OPSLOG, SDSF, TSO/E, JIRA
1w
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2027 Key Technology & Services: Technology Track Rotational Analyst Program - Cleveland
Brooklyn, Ohio, United States
$75k/yr HybridFull Time, Internship
Four-year degree by May 2027 or December 2026 in a technology-related field, minimum 3.0 GPA, leadership and teamwork, analytical, problem-solving, communication, presentation, and learning skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Office 365, Microsoft Teams, Microsoft SharePoint, VBA, Tableau, ServiceNow, DevOps, GitLab, Nucleus, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, EPPIC, Confluence, Kubernetes, ADO, HTML, C#, Java, BigQuery, Python, SQL, JavaScript, Google Cloud Platform, SOAR, SIEM, Proxy
1w
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2027 Key Technology & Services: Cyber/Information Security Track Rotational Analyst Program - Cleveland
Brooklyn or Cleveland
$75k/yr HybridFull Time
Four-year degree by May 2027 or December 2026, minimum 3.0 GPA, analytical and problem-solving skills, leadership and teamwork, communication and presentation skills, and Excel and PowerPoint proficiency.
Microsoft Excel, Microsoft PowerPoint, Microsoft Office 365, Microsoft Teams, Microsoft SharePoint, VBA, Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, HTML, C#, Python, R, SQL, JavaScript, SOAR, SIEM, Proxy, Confluence, XDR, Oracle, Actimize
1w
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2027 Key Technology & Services: Security, Business & Strategy Track Rotational Analyst Program - Cleveland
Brooklyn, Ohio, United States
$75k/yr HybridFull Time
Four-year or graduate degree by May 2027 or December 2026, minimum 3.0 GPA, analytical, problem-solving, communication, presentation, teamwork, leadership, Excel, and PowerPoint skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Office 365, Microsoft Teams, Microsoft SharePoint, Visual Basic for Applications (VBA), Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, HTML, C#, Python, R, SQL, JavaScript, SOAR, SIEM, Proxy, Confluence, XDR, Oracle, Actimize, GCP, SAS
1mo
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
2mo
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Epic Willow Pharmacy Applications Consultant 6193365
Atlanta or Cleveland or California or Colorado or District of Columbia or Illinois or Maryland or Massachusetts or Minnesota or New York or New Jersey or Washington
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Epic Willow analyst experience, Willow Inpatient and Ambulatory Epic certifications, H.S./GED, SME in inpatient/retail pharmacy workflows, ServiceNow/ITIL familiarity, on-call rotations and HIPAA compliance.
Epic Willow, Omnicell, FDB, Surescripts, ServiceNow, ITIL
1w
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2027 Key Technology & Services: Data Track Rotational Analyst Program- Cleveland
Brooklyn, Ohio, United States
$75k/yr HybridFull Time
0+ YOEFour-year degree by May 2027 or December 2026 in a relevant field, minimum 3.0 GPA, analytical, problem-solving, communication, presentation, teamwork, and MS Office skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Office 365, Microsoft Teams, Microsoft SharePoint, VBA, Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, Nucleus, PowerShell, HTML, C#, Python, SQL
2mo
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Epic Certified Willow Pharmacy Applications Manager 6355647
Chicago or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$90-$95/hr OnsiteFull Time
4+ YOEMinimum 4 years as an Epic Willow analyst, Willow Ambulatory Epic certification required (Inpatient preferred). Manage pharmacy workflows, Omnicell and e-prescribing support, FDB load, ServiceNow/ITIL documentation, stakeholder liaison, offshore coordination, HIPAA compliance, and on-call rotations.
Epic, Willow Inpatient, Willow Ambulatory, Omnicell, FDB, Surescripts, ServiceNow, ITIL
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