61 servicenow analyst jobs at 28 companies in Ohio
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ServiceNow Business Analyst
Westerville, Ohio, United States
OnsiteFull Time
VertivNYSE: VRT: Provides critical power and cooling for data centers.
3+ YOE3-5 years as a Business Analyst focusing on ServiceNow; strong knowledge of SPM/ITSM modules; Agile experience; strong communication and analytical skills.
Dallas or Atlanta or Columbus or Tupelo or Houston or Birmingham
OnsiteFull Time
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
1+ YOEBachelor's degree or equivalent experience, 1+ year ServiceNow reporting experience, ITIL knowledge, strong analytical and communication skills, proficiency with ServiceNow reporting and Microsoft Excel/PowerPoint.
ServiceNow, Performance Analytics, PAE, Automated Testing Framework (ATF), Microsoft Excel, Microsoft PowerPoint
CLEVELAND Analyst, Support Systems (ServiceNow) – Information Technology (IT)
Cleveland, Ohio, United States
$90k-$120k/yrOnsiteFull Time
Jones Day: Global law firm providing comprehensive legal and litigation services.
5+ YOEBachelor's degree in management or information systems, 5+ years supporting IT systems, 2+ years supporting ServiceNow ITSM, familiarity with service management and process optimization.
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
3+ YOE3-5 years Windows/Active Directory experience, Intune/SCCM, remote support tools, ticketing (Remedy/ServiceNow), hands-and-feet server/storage/network support, strong communication and ITIL knowledge.
Screen-meet, BeyondTrust, LogMeIn, SCCM, MDT, Autopilot, Active Directory, Windows 10, Windows 11, Intune, Citrix, Azure Virtual Desktop, Remedy, ServiceNow, ITIL
Arlington or California or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or New Jersey or New York or Washington or Vermont or District of Columbia or Cleveland
$54k-$120k/yrHybridFull Time
Accenture Federal ServicesNYSE: ACN: Provides technology and consulting services to U.S. federal agencies.
1+ YOEBachelor's degree in Finance/Accounting/Business, 1-3 years procurement or supply chain experience, proficiency with Costpoint, CER, ServiceNow and Microsoft Excel, strong analytical and communication skills, US citizenship, ability to be onsite in Arlington monthly.
Richmond or St. Louis or Cleveland or Philadelphia or Chicago or San Francisco or New York City or Kansas City or Boston or Atlanta or Minneapolis or Dallas
OnsiteFull Time
Federal Reserve System: The central bank of the United States.
3+ YOEBachelor's degree or equivalent experience; 3–5 years in IT configuration management or analytics; ServiceNow and CMDB experience; ITSM knowledge; strong analytical, communication, documentation, and problem-solving skills.
ConnectionNASDAQ: CNXN: Sells IT hardware, software, and managed services to organizations.
Bachelor's degree or equivalent; experience in business analysis or IT asset management; proficiency with ServiceNow, Power BI, and Microsoft Excel; strong analytical and communication skills; authorized to work in the U.S.
Adare Pharma Solutions: Global CDMO specializing in advanced drug delivery technologies.
2+ YOE2+ years IT support experience; Windows client troubleshooting, Microsoft 365, Active Directory, TCP/IP networking, endpoint security, ITSM (ServiceNow/Ivanti); effective communicator in regulated environments.
Microsoft 365, Active Directory, ServiceNow, Ivanti, TCP/IP
Beachwood or Galesburg or Houston or Menomonee Falls or Moon Township or Raleigh
$113k-$165k/yrHybridFull Time
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
5+ YOEBachelor's degree, 5+ years in business analysis or related technology projects, 3+ years with ServiceNow, strong communication, data analysis, process ownership, and stakeholder management skills.
ServiceNow, IT Service Management, IT Asset Management, IT Operations Management
ConnectionNASDAQ: CNXN: Provider of IT solutions, hardware, software, and services.
Bachelor's degree (or equivalent); experience in business analysis or IT asset management; document requirements and process maps; experience with ServiceNow; strong Power BI and Microsoft Excel reporting skills; strong communication and analytical abilities; U.S. work authorization required.
IT Infrastructure Analyst – Vulnerability Remediation & Delivery
Westlake or Duluth
OnsiteFull Time
NordsonNasdaq: NDSN: Manufactures precision dispensing and fluid management equipment for industry.
3+ YOEServiceNow SAM/ITAM expertise, 3+ years in IT operations or asset management, scripting with PowerShell/Python/SQL, familiarity with Microsoft M365/Intune/Active Directory/SCCM, Power BI or ServiceNow reporting, bachelor's degree or 5+ years' experience.
ServiceNow, ServiceNow SAM, ServiceNow ITAM, PowerShell, Python, SQL, Microsoft M365, Microsoft Intune, Microsoft Active Directory, Microsoft SCCM, Microsoft Power BI, SSO, LDAP
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
2+ YOE2+ years DevOps/CI-CD experience, proficiency in Python/Go/JavaScript/Bash, strong GCP and GitLab experience, Terraform knowledge and bachelor's in computer science.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
3+ YOEService desk experience with phone-based technical support, ServiceNow or similar ticketing, strong troubleshooting across hardware/software/networking; typically requires an associate degree and 3+ years' experience.
ServiceNow, ServiceNow IT Service Management (ITSM)
San Diego or Dayton or Fort Belvoir or Huntsville or California
HybridFull Time
Concept Plus: Delivers enterprise IT services for federal government agencies.
3+ YOEAssociate degree in CS/IT or equivalent, 3+ years help desk/technical support experience, ability to obtain DOD 8140 IAT 1 certs within 6 months; familiarity with networks, account provisioning, ServiceNow, Microsoft 365, and endpoint support.
Microsoft 365, ServiceNow ITSM, Adobe, Microsoft Azure
Atlanta or Charlotte or Columbus or Fort Lauderdale or Frisco or Orlando
HybridFull Time
Abacus: Global provider of managed IT and cybersecurity services.
5+ YOE5+ years pricing, financial analysis, or commercial operations experience; advanced Excel and financial modeling; experience with CPQ/CRM/PSA/ERP; bachelor's preferred in Finance/Business/Economics.
CPQ, CRM, PSA, ERP, Salesforce, ServiceNow, Dynamics, Microsoft Excel
Cincinnati Children's: Provides specialized pediatric healthcare and conducts clinical research.
1+ YOEProvide deskside/field support for Windows and mobile devices, troubleshoot hardware/software and printers, use ticketing/incident tools, and deliver high-touch customer service in a healthcare setting.
Windows 10, Windows 11, iOS, Android, Microsoft 365, ServiceNow, VPN, WiFi
Great American Insurance GroupNYSE: AFG: Provides specialized property and casualty insurance products for businesses.
Gather and document requirements, create and run test cases, write SQL queries, support production, and communicate with business and IT. Familiarity with Agile, API testing, and AI productivity tools preferred.
GitHub Copilot, Microsoft 365 Copilot, Postman, Rally, Jira, ServiceNow, SQL
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
3+ YOE3-5 years of Active Directory and Windows administration; experience with Intune/SCCM; remote support tools; server/storage/network support; VIP user support; ITIL knowledge; flexible hours.
SCCM, MDT, Autopilot, Screen-meet, BeyondTrust, LogMeIn, Remedy, ServiceNow, Active Directory, Windows 10, Windows 11, Intune, Citrix, Azure Virtual Desktop
Alabama or Colorado or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Louisiana or Maryland or Minnesota or Mississippi or North Carolina or New Jersey or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia
$60k-$85k/yrRemoteFull Time
Tripoint Solutions: Providing technology modernization and data services to federal agencies.
3+ YOEBachelor's degree, 3+ years business analysis experience, strong requirements gathering, process modeling, data mapping/cleansing, UAT experience, Microsoft Visio proficiency, and U.S. citizenship.