15 servicenow analyst jobs at 9 companies in Willowick, OH
3mo
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CLEVELAND Analyst, Support Systems (ServiceNow) – Information Technology (IT)
Cleveland, Ohio, United States
$90k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree in management or information systems, 5+ years supporting IT systems, 2+ years supporting ServiceNow ITSM, familiarity with service management and process optimization.
ServiceNow, ServiceNow ITSM
3w
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IT Specialist - Business Analyst (70229)
Beachwood or Galesburg or Houston or Menomonee Falls or Moon Township or Raleigh
$113k-$165k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in business analysis or related technology projects, 3+ years with ServiceNow, strong communication, data analysis, process ownership, and stakeholder management skills.
ServiceNow, IT Service Management, IT Asset Management, IT Operations Management
2mo
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IT Infrastructure Analyst – Vulnerability Remediation & Delivery
Westlake or Duluth
OnsiteFull Time
3+ YOEServiceNow SAM/ITAM expertise, 3+ years in IT operations or asset management, scripting with PowerShell/Python/SQL, familiarity with Microsoft M365/Intune/Active Directory/SCCM, Power BI or ServiceNow reporting, bachelor's degree or 5+ years' experience.
ServiceNow, ServiceNow SAM, ServiceNow ITAM, PowerShell, Python, SQL, Microsoft M365, Microsoft Intune, Microsoft Active Directory, Microsoft SCCM, Microsoft Power BI, SSO, LDAP
1mo
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Analyst
Cleveland, Ohio, United States
$90k-$110k/yr OnsiteFull Time
2+ YOE2+ years DevOps/CI-CD experience, proficiency in Python/Go/JavaScript/Bash, strong GCP and GitLab experience, Terraform knowledge and bachelor's in computer science.
GitLab, JFrog Artifactory, GCP Artifact Registry, GKE, Cloud Run, GCS, Dataform, IAM, ServiceNow, Terraform, Python, Go, JavaScript, Bash, Cloud Build, BigQuery, GitLab CI
1w
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Infra Managed Service Analyst 6457532
Philadelphia or Hershey or California or Cleveland or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington or Los Angeles County
$33-$35/hr OnsiteFull Time, Temporary
3+ YOERequires 3+ years of corporate desktop support, Windows 11, Microsoft 365, Microsoft Teams, ServiceNow, hardware troubleshooting, and executive/VIP support experience. High school diploma/GED required; ITIL Foundation preferred.
Windows 11, Microsoft 365, Microsoft Teams, ServiceNow, macOS, iOS, Android
2mo
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CLEVELAND Analyst, Applications (Finance, Tax & Benefits) – Information Technology (IT)
Cleveland, Ohio, United States
$100k-$125k/yr OnsiteFull Time
8+ YOE8+ years in software configuration/implementation and IT support; college degree preferred; strong Microsoft technology experience (SQL Server, SSRS, PowerShell, IIS, Windows Server, Active Directory, Team Foundation Server), Azure Fundamentals; ServiceNow; Aderant Expert and Power BI a plus.
Microsoft SQL Server, Reporting Services, SSRS, SQL Development, PowerShell, IIS, Microsoft Windows Server, Active Directory, Azure Fundamentals, Team Foundation Server, ServiceNow, Aderant Expert, Power BI
2mo
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Help Desk Analyst
Cleveland, Ohio, United States
OnsiteFull Time
2+ YOEAssociate's degree in computer science/IT, 2+ years IT experience, fluent English, authorized to work in the U.S. without sponsorship, ability to work subject to ITAR/EAR, strong diagnostic and communication skills.
ServiceNow, Zendesk, Freshservice, Jira Service Management, Invgate, Solarwinds Web Helpdesk, LogMein Rescue, NinjaOne, TeamViewer, ConnectWise, Zoho Assist, Splashtop, BeyondTrust Remote Support
1mo
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Desktop Support Analyst II
Akron, Ohio, United States
$32/hr OnsiteFull Time
4+ YOECompTIA A+ required, Windows 10/11, Active Directory and Microsoft 365 experience, 4 years equivalent IT support experience, driver\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000's license and background check required.
Windows 10, Windows 11, Active Directory, Microsoft 365, SharePoint, ServiceNow, MFA, SSO, DNS, DHCP
3w
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Application Configuration Analyst - Field Mobility Systems
Akron or Greensburg or Reading or Fairmont
RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2–4 years of related experience, and skills with Oracle, SQL, APIs, REST, servers, Microsoft Active Directory, Power Platform, PowerShell, and mobile networking.
Oracle, SQL, API, REST, Windows Server, Linux, UNIX, Microsoft Active Directory, Power Platform, Power Apps, Power Automate, Power BI, PowerShell, GPS, ServiceNow, Azure DevOps, CREWS, FEWS, ARCOS, FWRD, OMA, Geotab, FEU Maps, ToughPics, AssetWorks M5
2mo
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Application Configuration Analyst - IT Enterprise Application Delivery
Akron, Ohio, United States
OnsiteFull Time
7+ YOEBachelor's in IT or equivalent, 7+ years administering IBM FileNet or similar ECM, WebSphere and Windows/Linux experience, familiarity with Oracle/SQL Server, backup/DR, scripting/automation, and strong communication skills.
IBM FileNet Content Manager, IBM Enterprise Records (IER), Content Engine (CPE), Content Navigator (ICN), Process Engine, WebSphere Application Server, ServiceNow, SAP, SharePoint, IBM Content Manager (CM8), eDiscovery Manager, ICC4SAP, Windows, Linux, Oracle, SQL Server
1mo
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Infra Configuration Consultant (Mainframe Capacity and Performance Analyst)
Cleveland or Phoenix or Pittsburgh or Denver or Birmingham or Dallas
$75k-$150k/yr OnsiteFull Time
3+ YOEExperience with IBM mainframe capacity/performance analysis, RMF/SMF, SAS, SDSF/TSO, ServiceNow/Endevor; bachelor\u0002s degree and 3+ years relevant experience required.
RMF, SMF, CA-MICS, MXG, SAS, Mainview, Systemware, ServiceNow, Endevor, Strobe, Syslog, OPSLOG, SDSF, TSO/E, JIRA
2mo
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
2mo
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Epic Willow Pharmacy Applications Consultant 6193365
Atlanta or Cleveland or California or Colorado or District of Columbia or Illinois or Maryland or Massachusetts or Minnesota or New York or New Jersey or Washington
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Epic Willow analyst experience, Willow Inpatient and Ambulatory Epic certifications, H.S./GED, SME in inpatient/retail pharmacy workflows, ServiceNow/ITIL familiarity, on-call rotations and HIPAA compliance.
Epic Willow, Omnicell, FDB, Surescripts, ServiceNow, ITIL
2mo
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Epic Certified Willow Pharmacy Applications Manager 6355647
Chicago or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$90-$95/hr OnsiteFull Time
4+ YOEMinimum 4 years as an Epic Willow analyst, Willow Ambulatory Epic certification required (Inpatient preferred). Manage pharmacy workflows, Omnicell and e-prescribing support, FDB load, ServiceNow/ITIL documentation, stakeholder liaison, offshore coordination, HIPAA compliance, and on-call rotations.
Epic, Willow Inpatient, Willow Ambulatory, Omnicell, FDB, Surescripts, ServiceNow, ITIL
1w
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Field Support Lead 6407423
Baltimore or Arlington or California or Cleveland or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$30-$35/hr OnsiteFull Time, Contract
6+ YOERequires 6+ years of desktop or IT support experience, Windows and VDI troubleshooting, Active Directory, ITSM tools, hardware and application support, and a high school diploma or GED.
Microsoft Windows, Virtual Desktop Infrastructure (VDI), Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf
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