5 software support analyst jobs at 5 companies in Benson, NC
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Software Support Analyst (Full-Time Remote, North Carolina Based)
Morrisville, North Carolina, United States
$74k-$94k/yrRemoteFull Time
Alliance Health: Publicly managing integrated Medicaid health plans in North Carolina.
2+ YOERequires an associate degree and four years, or bachelor's degree and two years, in application analysis, design, development, and testing; SQL, troubleshooting, communication, and customer support skills.
SQL Server, SQL Server Management Studio, KACE, Oracle, Software and Systems Development Life Cycle (SDLC)
DYOPATH: Provides managed IT services and cybersecurity solutions for businesses.
2+ YOE2 years technical support experience or BS in IT, A+ preferred, valid driver’s license, background check, intermediate hardware/software troubleshooting, Microsoft O365 and SharePoint familiarity.
WingSwept: Provides managed IT services and investigative case management software.
Provide first-level help desk support, troubleshoot basic hardware/network/software issues, manage tickets and user accounts, and assist with client service.
Windows, Windows Server, Microsoft Exchange, ConnectWise, DNS, SonicWALL, Cisco, VDI, Virtualization, Linux/Unix, Apple OS X, Networking
Keen Decision Systems: AI software for connecting marketing spend to business revenue.
2+ YOERequires 2+ years in marketing analytics, SaaS customer success, or data cleansing and management; strong Excel, PowerPoint, data, software, learning, and client-support skills.
Bayesian, Excel, Microsoft PowerPoint, Keen Platform
Campbell University: Private Christian university offering undergraduate and graduate degree programs.
3+ YOEAssociate's degree or 3 years support experience; troubleshoot and maintain Windows/macOS/Android/iOS endpoints; deploy hardware/software; knowledge of Microsoft Office 365; A+ or HDI preferred; strong communication and documentation skills.
Windows, macOS, Android, iOS, Microsoft Office 365, email clients, Internet Browsers