492 software support analyst jobs at 303 companies in United States
3w
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Software Support Analyst
Fort Smith, Arkansas, United States
OnsiteFull Time
2+ YOEBachelor's degree preferred; 2+ years supporting software applications, reporting, SQL, scripting, application administration, and advanced Microsoft Excel; strong analytical and customer service skills.
SQL, Microsoft Excel
3w
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Software Support Analyst
Kennett, Missouri, United States
OnsiteFull Time
High school diploma or equivalent; knowledge of desktop, business, technical support systems, and customer service; ability to support EHR systems, maintain Netsmart Clinical Systems, and read/write Crystal Reports.
EHR, Netsmart Clinical Systems, eCET, Crystal Reports
1mo
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Software Support Analyst I
Temple, Georgia, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2 years software support experience, strong troubleshooting and verbal/written communication skills, proficiency with computer/technical concepts.
3mo
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Accounting Software Support Analyst
Duluth, Georgia, United States
HybridFull Time
2+ YOE2+ years SaaS/accounting software support; GAAP knowledge; AP/AR, bank reconciliation, financial reporting; strong communication; AI tool familiarity.
Microsoft Office, Intercom, Claude, AI tools
3mo
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Software Support Analyst
Pittsburgh, Pennsylvania, United States
HybridFull Time
3+ YOEBachelor's in STEM; programming; SQL; strong analytical and communication skills; willing to on-call occasionally; multilingual helpful.
SQL, Programming Languages, Azure, Cloud Operations
5d
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Software Support Analyst
Indianapolis or Arizona or Florida or Georgia or Indiana or Kentucky or North Carolina or New Jersey or Nevada or Pennsylvania or Tennessee or Texas or Utah or Virginia
RemoteFull Time
1+ YOEBachelor's degree required; one year troubleshooting Exacta as Specialist II; SQL query, database, analytical, troubleshooting, customer service, and communication skills required. Long-term US work authorization without sponsorship required.
Microsoft Office, Microsoft Project, SQL Server, Oracle, Exacta, Crystal Management, SQL Server Reporting Services (SSRS)
3w
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Support Analyst
Allen, Texas, United States
$60k-$70k/yr OnsiteFull Time
Technical support expertise with strong communication and organization skills; proficiency in SQL Server, Microsoft 365, AI platforms, and prompt engineering. Software application support experience preferred.
SQL Server, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, ChatGPT, Claude, Gemini, Microsoft Copilot
3w
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Support Analyst
Pittsburgh or Cranberry Township
OnsiteFull Time
Customer-focused support experience, strong organization and communication, ability to manage multiple tasks, familiarity with software systems, and experience with ticketing/escalation processes.
2mo
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Support Analyst
Middleton or United States
$53k-$68k/yr HybridFull Time
2+ YOERequires 2+ years in technical support, customer service, training, or account management; troubleshooting software and cloud platforms; professional communication; and an associate or bachelor's degree or equivalent experience.
JavaScript, XML, JSON, relational databases
3mo
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Support Analyst
Kansas City, Missouri, United States
OnsiteFull Time
1+ YOE1-3 years in a help desk or IT support role; Windows 10/11, macOS, iOS; Microsoft 365/Azure; hardware/software troubleshooting; MS Office; clear communication.
Windows, macOS, iOS, Microsoft 365/Azure, Meraki, Intune, Airtame, DNS security, Office Suite
5d
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Application Support Analyst (Teller Software Installation)
Allen or Birmingham or Cedar Falls or Charlotte or Louisville or Lenexa or Springfield or Monett
$60k-$90k/yr RemoteFull Time
6+ YOERequires 6+ years in software implementation or application support, banking experience, IBM i environments, troubleshooting skills, and 25–40% travel. Bachelor's degree and teller-platform experience preferred.
IBM i, iSeries, AS400, SilverLake, 20/20 Teller
2w
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(Remote) Support Analyst
Canada or United States or North America or Antigua And Barbuda
$60k-$75k/yr RemoteFull Time
Customer or technical support experience, SQL troubleshooting, enterprise software or CIS support, relational databases, analytical problem-solving, clear communication, and responsible use of AI tools.
SQL, ChatGPT, Claude, Microsoft Copilot, AI
1w
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Analyst, Security Support
Tysons, Virginia, United States
$40k-$90k/yr HybridFull Time
1+ YOEHigh school diploma or equivalent required; one year of government security program experience preferred. Must be able to obtain Secret clearance and use word processing, database, and spreadsheet software.
Joint Personnel Adjudication System (JPAS), C-Cure, Security Management System
3mo
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IT Support Analyst
Paramus or Moonachie
$60k-$68k/yr OnsiteFull Time
3+ YOEProvide first/second-level IT support; desktop software/hardware troubleshooting; on-call rotation.
Microsoft Office, Windows, Mac, Retail POS System
5d
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Senior Support Analyst
Sandy, Utah, United States
OnsiteFull Time
5+ YOERequires 5+ years in software development, technical support, or quality assurance; B2B relationship management; finance or private equity knowledge; troubleshooting; basic scripting, command-line, AI tools, and Excel formulas.
Carta, Cap Table, Claude, Command-line interfaces, Standard Operating Procedures, Microsoft Excel, LLM
1w
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Support Analyst
Charlotte or United States
HybridFull Time
1+ YOEKnowledge of software development concepts, HTML, XML, APIs, and JavaScript; strong customer service, analytical, problem-solving, organization, and prioritization skills. One year of relevant technical experience preferred.
HTML, XML, API, JavaScript, DevOps, PCI DSS
1mo
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Technical Support Analyst
Jacksonville, Florida, United States
OnsiteFull Time
Provide desktop-level IT support, troubleshoot hardware/software, support Office 365 and mobile devices, document tickets, assist on IT projects; college or technical training and IT certification preferred.
Active Directory, Intune, Exchange Online, Microsoft Office 365, Aderant, iManage, SharePoint Online, Power Automate, PDQ Deploy
2w
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Desktop Support Analyst
Costa Mesa, California, United States
$55k-$70k/yr OnsiteFull Time
3+ YOERequires 3–5 years of desktop support experience, strong desktop OS and software knowledge, hardware/software troubleshooting, Active Directory, remote access tools, and flexible schedule availability.
Active Directory, Windows 7, Windows 10, remote control tools
1w
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Customer Support Analyst
Chicago, Illinois, United States
$62k-$67k/yr HybridFull Time
Experience in software or healthcare technology customer support, technical troubleshooting, problem-solving, customer communication, and collaboration in a fast-paced environment; ability to learn new technologies and support tools.
AI, Support tools, Knowledge base, Automation
2w
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Analyst (Support & Operations) (151429)
United States
RemoteFull Time
Provides Level 1 remote desktop support, diagnoses hardware, software, and network issues, resolves tickets within SLAs, and escalates complex problems.
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