7 software support analyst jobs at 4 companies in Canton, MA
3mo
Save
Mark Applied
Hide
Technology Support Analyst
Boston, Massachusetts, United States
$80k-$90k/yr HybridFull Time
3+ YOEThree+ years of related IT experience; strong customer service; experience in Windows/Mac environments and Citrix; hardware/software troubleshooting; ability to work hybrid in Boston.
Microsoft Office, Citrix, Windows, MacOS, NetDocuments, Litera ChangePro, Outlook, PowerPoint, Mobile devices
2w
Save
Mark Applied
Hide
Application Analyst II
Newton, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOEBachelor's in Information Systems (or equivalent experience),2+ years supporting software applications, strong communication, analytical skills, ability to develop test plans and train end users.
Microsoft Office 365, Epic
1mo
Save
Mark Applied
Hide
Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
2w
Save
Mark Applied
Hide
Senior Practice Technology Analyst
Boston or New York City or Chicago or Washington or Los Angeles
$117k-$195k/yr HybridFull Time
4+ YOEBachelor's degree,4+ years in a law firm or legal technology environment,experience supporting legal software,knowledge of generative AI legal platforms,training and documentation skills.
2w
Save
Mark Applied
Hide
Beaker Application Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOE2+ years supporting or operating software applications, strong analytical and communication skills, ability to learn quickly, Microsoft Office 365 proficiency, ability to obtain Epic certifications if required.
Microsoft Office 365, Microsoft Teams, Epic, Beaker
2w
Save
Mark Applied
Hide
Beaker Applications Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOE2+ years supporting software applications, strong analytical and communication skills, ability to troubleshoot and optimize lab workflows, Microsoft Office 365 experience, bachelor’s preferred; Epic certification may be required.
Microsoft Office 365, Microsoft Teams, Epic
3mo
Save
Mark Applied
Hide
Senior Application Analyst - Epic Grand Central/Prelude
Boston, Massachusetts, United States
$116k-$128k/yr HybridFull Time
6+ YOESupport Patient Access workflows in Epic;Strong knowledge of Financial Clearance;Epic Prelude/Grand Central experience; liaison between end users and IT; on-call support; 6+ years software applications.
Epic, Willow, Beacon, Cadence, Ambulatory, Microsoft 365, Smartsheet