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Deskside Support Analyst (Level 2)
Stamford, Connecticut, United States
$38k-$72k/yr OnsiteFull Time
3+ YOE3+ years deskside/end-user support experience, bachelor\u0002s in IT or equivalent, strong troubleshooting of hardware/software/network, Active Directory, Microsoft Intune/SCCM, remote support tools, ServiceNow/Remedy, Citrix/AVD, VIP support and ITIL/SLA adherence.
Windows 10, Windows 11, macOS, Active Directory, Microsoft Intune, Microsoft System Center Configuration Manager (SCCM), BeyondTrust, LogMeIn, ScreenMeet, ServiceNow, Remedy, Citrix, Azure Virtual Desktop (AVD), ITIL
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IT Systems Analyst
Hampton, Connecticut, United States
$47k-$51k/yr OnsiteFull Time
2+ YOESupports system administration, software/hardware deployment, backups, monitoring, end-user support; requires ~2 years IT experience and A.S. or equivalent experience; strong analytical and learning ability.
CHAT-GPT, eGAMING, JAMF, LAMP, Adobe Creative Suite, FileMaker Pro
1d
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IT TechOps Analyst, Tier II
New Haven, Connecticut, United States
OnsiteFull Time
Experience supporting users and resolving hardware, software, network, and authentication issues; familiarity with Windows, Active Directory, Microsoft 365, ServiceNow; bachelor’s degree in IT/CS preferred; strong communication and documentation skills.
ServiceNow, Windows 10/11, Active Directory, Microsoft 365, Outlook, OneDrive, Teams, MS Teams Rooms, MS Teams Phone, Microsoft SSO/MFA, FMEA, HALT, GD&T, DFM&A, DVP&R