1 software support analyst job at 1 company in Erie, PA
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Senior Lead Business Analyst - Technical Support
Erie or Pennsylvania or United States
$80k-$120k/yr OnsiteFull Time
5+ YOEU.S. citizen or green card holder; 5+ years supporting or analyzing enterprise software; strong SQL and Oracle experience; production support experience with ServiceNow, Jira, Confluence; bachelor's degree or equivalent; strong communication and root-cause analysis skills.
SQL, Oracle, ServiceNow, Jira, Confluence, Majesco Property & Casualty Billing, AWS, Azure, Google Cloud, Python, PowerShell, Shell scripting, Splunk, Dynatrace, AppDynamics, Grafana, Git, SVN