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6 software support analyst jobs at 5 companies in Garner, NC

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Product Support Analyst (Messaging)
Raleigh, North Carolina, United States
OnsiteFull Time
Bandwidth
BandwidthNASDAQ: BAND: Provides cloud-based communications software and network services for enterprises.
2+ YOEBachelor's degree, 2+ years in software/telecom support; knowledge of SMS/MMS technologies, SMPP/MM4/API; strong analytical, communication, and customer support skills.
SMPP, MM4, API, NetNumber ID (NNID)
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Technical Support Specialist - Metabolomics Kits
Morrisville, North Carolina, United States
OnsiteFull Time
Metabolon
Metabolon: Provides metabolomics analysis services for life science research.
3+ YOEBachelor's in molecular biology/chemistry/bioinformatics (Master's preferred),3+ years lab/technical support or life sciences software experience,LC-MS and metabolomics experience required,experience with bioinformatics and Salesforce Service Cloud preferred.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Teams, Xcalibur, MassHunter, Analyst, MassLynx
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IT Analyst
Raleigh, North Carolina, United States
OnsiteFull Time
Mayne Pharma
Mayne PharmaASX: MYX: Develops and commercializes branded and generic specialty pharmaceutical products.
IT support including hardware/software install, AD, MS Office/Exchange, VOIP, mobile devices, helpdesk; end-user support; basic AD; MDM; training.
Active Directory, Exchange, Microsoft Office, Windows Server, VOIP, Mobile Device Management, Networking, Troubleshooting
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Systems Analyst
Garner, North Carolina, United States
OnsiteFull Time
WingSwept
WingSwept: Provides managed IT services and investigative case management software.
Provide first-level help desk support, troubleshoot basic hardware/network/software issues, manage tickets and user accounts, and assist with client service.
Windows, Windows Server, Microsoft Exchange, ConnectWise, DNS, SonicWALL, Cisco, VDI, Virtualization, Linux/Unix, Apple OS X, Networking
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Associate Endpoint Analyst
Buies Creek, North Carolina, United States
OnsiteFull Time
Campbell University
Campbell University: Private Christian university offering undergraduate and graduate degree programs.
3+ YOEAssociate's degree or 3 years support experience; troubleshoot and maintain Windows/macOS/Android/iOS endpoints; deploy hardware/software; knowledge of Microsoft Office 365; A+ or HDI preferred; strong communication and documentation skills.
Windows, macOS, Android, iOS, Microsoft Office 365, email clients, Internet Browsers
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Business Solutions Architect
Raleigh or United States or Europe or Asia
$80k-$100k/yr RemoteFull Time
Endpoint Clinical: Provides interactive response technology for clinical trial management.
2+ YOE2+ years as a software business analyst and life sciences experience; bachelor’s preferred; author requirements/specifications, support UAT, familiar with SQL and IRT platforms.
IRT, PULSE, SQL, IVR, IWR, IMR
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