2mo
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Desktop Support Analyst
Manchester, New Hampshire, United States
$60k-$65k/yr HybridFull Time
Control Technologies: Providing building automation and energy management solutions.
Provide Level 1–2 IT support for end users across North America; handle hardware/software issues; document resolutions; assist with AD, VPN/Citrix, and Microsoft 365; strong customer service.
2mo
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Technology Support Analyst
Boston, Massachusetts, United States
$80k-$90k/yr HybridFull Time
3+ YOEThree+ years of related IT experience; strong customer service; experience in Windows/Mac environments and Citrix; hardware/software troubleshooting; ability to work hybrid in Boston.
Microsoft Office, Citrix, Windows, MacOS, NetDocuments, Litera ChangePro, Outlook, PowerPoint, Mobile devices
2mo
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Desktop Support Analyst I (CORP) – 1st Shift
Barrington, New Hampshire, United States
OnsiteFull Time
Provide first-tier desktop and user support; manage assets; image desktops; troubleshoot hardware/software; assist with software deployment; assist meetings setup; strong customer service.
Windows, MS Office, Imaging Software
2d
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Application Analyst II
Newton, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOEBachelor's in Information Systems (or equivalent experience),2+ years supporting software applications, strong communication, analytical skills, ability to develop test plans and train end users.
Microsoft Office 365, Epic
1mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
21h
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Beaker Application Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOE2+ years supporting or operating software applications, strong analytical and communication skills, ability to learn quickly, Microsoft Office 365 proficiency, ability to obtain Epic certifications if required.
Microsoft Office 365, Microsoft Teams, Epic, Beaker
2d
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Senior Practice Technology Analyst
Boston or New York City or Chicago or Washington, D.C. or Los Angeles
$117k-$195k/yr HybridFull Time
4+ YOEBachelor's degree and minimum 4 years' experience in a law firm or legal tech environment; experience supporting legal software, generative AI familiarity, training materials, and basic analytics skills.
21h
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Beaker Applications Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOE2+ years supporting software applications, strong analytical and communication skills, ability to troubleshoot and optimize lab workflows, Microsoft Office 365 experience, bachelor’s preferred; Epic certification may be required.
Microsoft Office 365, Microsoft Teams, Epic
2mo
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Senior Application Analyst - Epic Grand Central/Prelude
Boston, Massachusetts, United States
$116k-$128k/yr HybridFull Time
6+ YOESupport Patient Access workflows in Epic;Strong knowledge of Financial Clearance;Epic Prelude/Grand Central experience; liaison between end users and IT; on-call support; 6+ years software applications.
Epic, Willow, Beacon, Cadence, Ambulatory, Microsoft 365, Smartsheet