9 software support analyst jobs at 9 companies in Lansing, IL
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IT Site Support Analyst
Chicago, Illinois, United States
$50k-$65k/yr OnsiteFull Time
2+ YOEProvide onsite IT and AV support for faculty, staff, and students; troubleshoot hardware/software; manage users/devices with Active Directory/Entra ID; log incidents; bachelor's degree or equivalent; 2+ years desktop/call-center support.
Windows 11, macOS, Active Directory, Entra ID, AV
1w
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Analyst (Support & Operations)
Chicago, Illinois, United States
RemoteFull Time
Provides L1 remote desktop support, diagnoses hardware, software, and network problems, resolves tickets within SLAs, documents worklogs, and escalates complex issues to higher-level IT support.
Microsoft Knowledge Base
3d
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Technical Support Analyst II
Manteno, Illinois, United States
$80k-$95k/yr OnsiteFull Time
3+ YOERequires a bachelor's degree in information systems or IT certifications, 3–5 years of IT experience, strong communication and problem-solving skills, and expertise in hardware, software, networking, security, and systems administration.
Microsoft Office 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint, Active Directory, Mobile Device Management (MDM), Multi-factor Authentication (MFA)
16h
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Support Services Analyst (Engineering & Public Works) (14196)
Schaumburg, Illinois, United States
$89k-$129k/yr OnsiteFull Time
2+ YOEMaster’s degree in public or business administration or related field, at least 2 years of similar administrative or management experience, and proficiency with computer technology, job-specific software, and customer service systems.
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Senior Analyst
Chicago, Illinois, United States
$74k-$118k/yr OnsiteFull Time
College degree or relevant experience required; advanced programming, debugging and testing skills to develop and support applications; knowledge of business processes; familiarity with Java, Spring, Azure, or Oracle is a plus.
Java, Spring, Azure, Oracle
2w
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Senior GRC Programmer/Analyst
Columbus or Chicago or Detroit or Tupelo or Charlotte or Dallas or Atlanta or Houston or Birmingham
$57k-$113k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, plus 3+ years in software development. Preferred: GRC systems, cloud and hosted platforms, object-oriented programming, agile, multi-platform support, troubleshooting, and communication skills.
Archer, OpenPages, ProcessUnity, ServiceNow IRM, AWS, Apigee, Linux OS, OpenShift, .NET, C#, Python, Java, Microsoft Office
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Helpdesk Analyst
Northbrook, Illinois, United States
HybridFull Time
2+ YOEProvide Tier 1/2 IT support for desktops, laptops, mobile devices and collaboration tools; manage user accounts and access; troubleshoot hardware, software, OS, network and account issues; support Microsoft 365, Azure, Intune and Active Directory. 2+ years helpdesk experience.
Windows 11, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, MS Teams, Cisco Video conferencing, Microsoft Intune, SCCM, SAP, SAP GUI, TCP/IP, DNS, DHCP, VPN
1w
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IT Helpdesk Analyst
Hoffman Estates or Elgin or Wheeling or Hanover Park or Streamwood or Sycamore or DeKalb or McHenry or Palatine
$22-$30/hr OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years of IT helpdesk experience supporting 30+ users, hardware/software troubleshooting, Windows imaging, Active Directory, TCP/IP, and technical support skills.
Windows, Active Directory, TCP/IP, Citrix, Microsoft RDS, WordPress, Microsoft Office 365
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Senior Practice Technology Analyst
Boston or New York City or Chicago or Washington or Los Angeles
$117k-$195k/yr HybridFull Time
4+ YOEBachelor's degree,4+ years in a law firm or legal technology environment,experience supporting legal software,knowledge of generative AI legal platforms,training and documentation skills.