19 software support analyst jobs at 18 companies in Melissa, TX
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Software Support Analyst - Hybrid
Dallas, Texas, United States
HybridFull Time
IRMI: Providing insurance and risk management education, certifications, and research.
Troubleshoot and support business applications; strong problem-solving, written/verbal communication, ability to learn new technologies, US work authorization; degree in tech or equivalent experience preferred.
Microsoft Dynamics 365, SQL Server, Ingeniux, Office 365
ViaPath Technologies: Provides technology and communication services to correctional facilities.
5+ YOEBachelor's or equivalent,5+ years supporting enterprise software,strong SQL and Windows troubleshooting,experience with VPN/Remote Desktop,certificate management,ability to work rotating on-call and mentor junior analysts.
SQL, Microsoft Windows, VPN, Remote Desktop, SSL/TLS
Printpack: Manufacturer of flexible and rigid packaging solutions.
Provide Tier 1/2 IT support for plant operations, troubleshoot hardware and networks, support Microsoft Office 365/Windows 10/SharePoint/Access, administer Active Directory, and perform imaging, software installs, and preventive maintenance.
Microsoft Office 365, Windows 10, SharePoint, Microsoft Access, Active Directory, WAN, LAN, VPN, RF scanners
The Loan Store: Provider of wholesale mortgage lending services for brokers.
2+ YOE2+ years IT support experience, strong troubleshooting across hardware/software, Microsoft Windows and Microsoft 365 experience, Active Directory/Microsoft Entra ID knowledge, strong communication and documentation skills.
Microsoft 365, Active Directory, Microsoft Entra ID, SSO, Microsoft Windows
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
2+ YOEDegree or equivalent with 2+ years relevant experience; product support, troubleshooting, strong communication, Microsoft Excel and Office proficiency, experience with software applications and customer-facing support.
340B Architect, Macro Helix, Microsoft Excel, Microsoft Office
Doyon Technology Group: Management overseeing a portfolio of IT technology enterprises.
2+ YOE2+ years in technical help desk; high school diploma or GED; some college preferred; ability to troubleshoot hardware, software, and network issues.
Windows OS, Office 365, AV software, Microsoft Office
Technical Product Support Analyst, Senior (Finance)
Atlanta or Dallas
RemoteFull Time
Infor: Provides industry-specific cloud enterprise software for global businesses.
Experience supporting complex financial software, C++/C# and SQL knowledge, escalation management, customer communication and virtual troubleshooting; legal authorization to work in the U.S. required.
C++, C#, SQL, Infor FSM, Infor Landmark Pattern Language (LPL)
San Diego or Dallas or Knoxville or Denver or United States
$85k-$110k/yrOnsiteFull Time
APTIM: Provides environmental, resilience, and infrastructure engineering solutions.
5+ YOEBachelor's degree or equivalent experience, 5+ years as a business analyst supporting engineering/technical teams; experience with engineering/GIS software, application portfolio management, APIs/integrations, Agile familiarity, and strong analytical and communication skills.
Lennox InternationalNYSE: LII: Manufacturer of heating, ventilation, and air conditioning equipment.
Bachelor's degree or equivalent; strong communication, research and math skills; proficiency with accounting and computer software; prepares state and local sales tax returns and supports audits.
San Diego or Tampa or Dallas or Denver or Irvine or Knoxville
$80k-$100k/yrOnsiteFull Time
APTIM: Provides environmental, resilience, and infrastructure engineering solutions.
4+ YOEBachelor's in CS/IT/Engineering,4+ years in data analytics/software support/EMIS roles,BI and SQL experience,MS Office proficiency,technical writing and stakeholder requirements skills.
Power BI, Tableau, Enablon, Cority, Intelex, Velocity, Locus, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneDrive, SQL, JSON, Rest API, XML, Python, .NET, C#, C++, Java, JavaScript, HTML, CSS, AWS, Google Cloud, Azure, SSO, AI, Machine Learning
Lennox InternationalNYSE: LII: Manufacturer of heating, ventilation, and air conditioning systems.
Bachelor's degree or equivalent; strong communication, research, math and accounting skills; proficiency with accounting/computer software; prepares state and local sales tax returns and supports audits.
Springfield or Monett or Allen or Lenexa or Louisville or Charlotte or Birmingham
RemoteFull Time
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
4+ YOE4+ years banking experience, 2 years item processing, ability to install/support check imaging software, SQL and Windows proficiency, strong communication and customer-facing skills.
4|sight, Microsoft Windows, Windows Server, Windows 10, Microsoft SQL Server, SQL, Microsoft Office
Zones: Global provider of end-to-end IT solutions and managed services.
2+ YOEAssociates degree preferred, 2+ years technical support experience, strong problem-solving and communication, ability to troubleshoot hardware/software, configure email, and use ticketing systems.
Microsoft Outlook, Microsoft Windows, Mac OS, Microsoft O365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace, Google Meet, Logitech, EDR
Integra Mission Critical: Design and delivery of modular, turnkey data center infrastructure.
Provide IT support for Windows, Office, Microsoft 365 and basic networking; troubleshoot hardware/software, assist with device imaging and inventory, and maintain documentation.
Microsoft Windows, Microsoft Office, Microsoft 365, ConnectWise Manage, ERP
FormFactorNASDAQ: FORM: Manufacturer of semiconductor test and measurement equipment.
5+ YOEOnsite Manufacturing IT support for factory systems (MES, SPC, equipment management); troubleshooting, onboarding equipment/software, UAT, validation, and coordination with operations and vendors. Requires manufacturing IT experience and strong problem-solving.
McLane: Distributes food and consumer products to retailers and restaurants.
3+ YOEBachelor's in relevant field, 3+ years dispatching/freight/process engineering experience, proficiency with SQL, Access, Microsoft Excel, Microsoft Word, Microsoft Outlook; PeopleNet and routing software knowledge a plus; able to provide 24/7 systems support.
PeopleNet, SQL, Access, Microsoft Excel, Microsoft Word, Microsoft Outlook
Velocity: Provides managed voice, data, and network infrastructure solutions.
3+ YOEProvide Tier 1 technical support for desktops, hardware, software and connectivity; strong Windows and basic networking knowledge (DHCP, DNS, NAT, subnets); customer service and ticketing skills; 3+ years experience or related degree.