Fire Fighter Sales & Service Co.: Provides commercial fire protection systems and safety equipment services.
Customer-focused support experience, strong organization and communication, ability to manage multiple tasks, familiarity with software systems, and experience with ticketing/escalation processes.
All Lines Technology: Provides managed IT services, cybersecurity, and technical staffing.
Onsite IT support role troubleshooting PC hardware/software, LAN and voice networks; responding to user requests, documenting incidents, training users, and participating in IT projects. Strong communication and analytical skills; bachelor's degree preferred.
Belcan: Provides engineering and technical staffing solutions for global industries.
Entry-level onsite IT support role providing hardware, software, LAN, voice network, ticket resolution, troubleshooting, system monitoring, documentation, and escalation support under close supervision.
PWCampbell: Design-build and facility consulting firm for financial institutions.
2+ YOEAssociates in a technology field required, 2+ years desktop support, AV systems knowledge, Avixa CTS (or willing to obtain), Microsoft Office proficiency, ticketing software familiarity, strong phone communication and customer service skills.
Fire Fighter Sales & Service Co.: Provides commercial fire protection systems and safety equipment services.
Customer service/support experience, strong organizational and communication skills, multitasking, familiarity with software systems, and ability to manage escalations and document issues.
All Lines Technology: Provides managed IT, cybersecurity, and cloud infrastructure solutions.
Customer service or support experience, strong organization and communication skills, multitasking ability, basic software familiarity, and understanding of escalation and issue tracking.
All Lines Technology: Provides managed IT services, cybersecurity, and technical staffing.
Customer service or support experience, strong written and verbal communication, organization, multitasking, issue tracking, escalation knowledge, and basic software familiarity or willingness to learn.
Fire Fighter Sales & Service Co.: Provides commercial fire protection systems and safety equipment services.
Customer service or support experience, strong written and verbal communication, organization, multitasking, issue tracking, escalation handling, and basic software systems familiarity or willingness to learn.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
3+ YOEService desk experience with phone-based technical support, ServiceNow or similar ticketing, strong troubleshooting across hardware/software/networking; typically requires an associate degree and 3+ years' experience.
ServiceNow, ServiceNow IT Service Management (ITSM)