Fire Fighter Sales & Service Co.: Provides commercial fire protection systems and safety equipment services.
Customer-focused support experience, strong organization and communication, ability to manage multiple tasks, familiarity with software systems, and experience with ticketing/escalation processes.
All Lines Technology: Provides managed IT services, cybersecurity, and technical staffing.
Onsite IT support role troubleshooting PC hardware/software, LAN and voice networks; responding to user requests, documenting incidents, training users, and participating in IT projects. Strong communication and analytical skills; bachelor's degree preferred.
Belcan: Provides engineering and technical staffing solutions for global industries.
Entry-level onsite IT support role providing hardware, software, LAN, voice network, ticket resolution, troubleshooting, system monitoring, documentation, and escalation support under close supervision.
PWCampbell: Design-build and facility consulting firm for financial institutions.
2+ YOEAssociates in a technology field required, 2+ years desktop support, AV systems knowledge, Avixa CTS (or willing to obtain), Microsoft Office proficiency, ticketing software familiarity, strong phone communication and customer service skills.
Fire Fighter Sales & Service Co.: Provides commercial fire protection systems and safety equipment services.
Customer service/support experience, strong organizational and communication skills, multitasking, familiarity with software systems, and ability to manage escalations and document issues.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
4+ YOEService desk/IT support experience (4+ years preferred), strong chat-based support skills, familiarity with ServiceNow, hardware/software/network fundamentals, excellent troubleshooting and communication.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
3+ YOEService desk experience with phone-based technical support, ServiceNow or similar ticketing, strong troubleshooting across hardware/software/networking; typically requires an associate degree and 3+ years' experience.
ServiceNow, ServiceNow IT Service Management (ITSM)