2mo
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Desktop Support Analyst
Manchester, New Hampshire, United States
$60k-$65k/yr HybridFull Time
Control Technologies: Providing building automation and energy management solutions.
Provide Level 1–2 IT support for end users across North America; handle hardware/software issues; document resolutions; assist with AD, VPN/Citrix, and Microsoft 365; strong customer service.
2mo
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Technology Support Analyst
Boston, Massachusetts, United States
$80k-$90k/yr HybridFull Time
3+ YOEThree+ years of related IT experience; strong customer service; experience in Windows/Mac environments and Citrix; hardware/software troubleshooting; ability to work hybrid in Boston.
Microsoft Office, Citrix, Windows, MacOS, NetDocuments, Litera ChangePro, Outlook, PowerPoint, Mobile devices
2d
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Application Analyst II
Newton, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOEBachelor's in Information Systems (or equivalent experience),2+ years supporting software applications, strong communication, analytical skills, ability to develop test plans and train end users.
Microsoft Office 365, Epic
1mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
1d
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Senior Practice Technology Analyst
Boston or New York City or Chicago or Washington, D.C. or Los Angeles
$117k-$195k/yr HybridFull Time
4+ YOEBachelor's degree and minimum 4 years' experience in a law firm or legal tech environment; experience supporting legal software, generative AI familiarity, training materials, and basic analytics skills.
2mo
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Senior Application Analyst - Epic Grand Central/Prelude
Boston, Massachusetts, United States
$116k-$128k/yr HybridFull Time
6+ YOESupport Patient Access workflows in Epic;Strong knowledge of Financial Clearance;Epic Prelude/Grand Central experience; liaison between end users and IT; on-call support; 6+ years software applications.
Epic, Willow, Beacon, Cadence, Ambulatory, Microsoft 365, Smartsheet