14 software support analyst jobs at 8 companies in San Pablo, CA
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yrOnsiteFull Time
ID.me: Provides secure digital identity verification and authentication services.
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
Skadden: Global law firm providing legal advisory and litigation services.
3+ YOEProvide onsite technology support for software, hardware, network, AV, mobile and security systems; high customer service; high school diploma and minimum 3 years related experience required.
Microsoft Office Suite, Citrix, NetDocuments, iPhone, DTE, Litera ChangePro, Windows, Mac
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
1+ YOE1–2 years software testing experience for networking/IP products, degree in CS/CE/EE, test automation and networking protocol knowledge, strong debugging and communication skills.
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
1+ YOEMaster's (1 yr) or Bachelor's (2 yrs) in CS/CE/EE or related, experience in software testing for networking/IP services, knowledge of networking protocols, test automation with Python/Robot Framework.
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
1+ YOEMaster's (1 year) or Bachelor's (2 years) in CS/CE/EE or related; experience in software testing for networking/IP services; test automation and CI experience; strong troubleshooting and communication skills.
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
0+ YOEBachelor's in relevant field, internship or up to 2 years lab/IT support experience, familiarity with laboratory instruments and software, troubleshooting skills, knowledge of GLP/GMP and SOPs.
HPLC, GC, spectrophotometer, Computer System Validation (CSV)
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
0+ YOEBachelor's degree in related field, internship or up to 2 years lab/IT support experience, familiarity with laboratory instruments and software, strong troubleshooting, communication, and regulatory compliance knowledge.
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
0+ YOEBachelor's degree in a related field, internship or up to 2 years lab/IT support experience, familiarity with lab instruments and software, troubleshooting and analytical skills, knowledge of GLP/GMP and SOPs.
Stanford University: A private research university providing higher education and research.
2+ YOEAssociate degree and 2+ years of relevant experience, or equivalent combination. Requires hardware, software, network troubleshooting, client service, security best practices, and PC/Mac/UNIX support experience.
PC, Mac, UNIX, Windows, Mac OS, WebEx, Zoom Video Conference, Microsoft Office, Google Apps EDU, Microsoft Excel, DNS, TCP/IP, DHCP
Softtek: Provider of global software engineering and IT services.
Translate business needs into functional and non-functional software requirements, model and validate requirements, and support user acceptance testing.
Exchange BankOTCPK: EXSR: Community bank providing personal, commercial, and trust banking services.
2+ YOEProvide first-line IT support, document ITSM tickets, troubleshoot hardware/software, strong written and verbal communication, 2+ years related experience or equivalent, high school diploma or equivalent.
Exchange BankOTCPK: EXSR: Community bank providing personal, commercial, and trust banking services.
2+ YOEHigh school diploma or GED plus 2 years of business analysis experience supporting bank software assets; requires data mining, system integration, reporting, testing, requirements gathering, and project management knowledge.
Business intelligence, data mining, system update tools, database, custom reporting tools, word processing, spreadsheet, presentation, project management software
AI Quality and Agent Operations Analyst - AI Solutions
Santa Clara, California, United States
$124k-$196k/yrOnsiteFull Time
NVIDIANASDAQ: NVDA: Computing platform for AI and accelerated graphics.
2+ YOERequires 2+ years in software quality, application operations, data analysis, AI/ML, technical support, or business analysis; application testing or monitoring experience; and familiarity with generative AI, APIs, data workflows, or enterprise software.
AI Quality and Agent Operations Analyst - AI Solutions
Santa Clara, California, United States
$124k-$196k/yrOnsiteFull Time
NVIDIANASDAQ: NVDA: Computing platform for AI and accelerated graphics.
2+ YOERequires 2+ years in software quality, application operations, data analysis, AI/ML, technical support, or business analysis; application testing or monitoring experience; technical collaboration skills; bachelor's degree encouraged.