1mo
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Product Support Analyst (Messaging)
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOEBachelor's degree, 2+ years in software/telecom support; knowledge of SMS/MMS technologies, SMPP/MM4/API; strong analytical, communication, and customer support skills.
SMPP, MM4, API, NetNumber ID (NNID)
3w
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Technical Support Specialist - Metabolomics Kits
Morrisville, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor's in molecular biology/chemistry/bioinformatics (Master's preferred),3+ years lab/technical support or life sciences software experience,LC-MS and metabolomics experience required,experience with bioinformatics and Salesforce Service Cloud preferred.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Teams, Xcalibur, MassHunter, Analyst, MassLynx
2mo
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Systems Analyst
Garner, North Carolina, United States
OnsiteFull Time
Provide first-level help desk support, troubleshoot basic hardware/network/software issues, manage tickets and user accounts, and assist with client service.
Windows, Windows Server, Microsoft Exchange, ConnectWise, DNS, SonicWALL, Cisco, VDI, Virtualization, Linux/Unix, Apple OS X, Networking
1mo
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Associate Endpoint Analyst
Buies Creek, North Carolina, United States
OnsiteFull Time
3+ YOEAssociate's degree or 3 years support experience; troubleshoot and maintain Windows/macOS/Android/iOS endpoints; deploy hardware/software; knowledge of Microsoft Office 365; A+ or HDI preferred; strong communication and documentation skills.
Windows, macOS, Android, iOS, Microsoft Office 365, email clients, Internet Browsers
4d
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QA IT Analyst
Durham, North Carolina, United States
$25-$45/hr OnsiteFull Time, Temporary
4+ YOE4+ years in CSV/IT QA software validation, experience with LIMS/QAMS/DMS/Waters Empower and training systems, knowledge of FDA 21 CFR Part 11, GxP, GAMP5 and EU Annex 11, test script and defect review, audit support.
LIMS, QAMS, Waters Empower, DMS, Training Management Systems, Nichelon, QMS, PLC
4d
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IT Business Systems Analyst I
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOETranslate business needs into requirements, conduct analysis, support systems integrations and software implementations; experience with agile practices and stakeholder collaboration.